# Verint Workforce Management Software Reviews, Demo & Pricing - 2026 > Review of Verint Workforce Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/calendar-app/verint-workforce-management-profile --- [Home](https://www.softwareadvice.com/) / [Workforce Management Software](https://www.softwareadvice.com/hr/workforce-management-software-comparison/) / Verint Workforce Management Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/calendar-app/verint-workforce-management-profile/reviews/) # Verint Workforce Management 2026: Benefits, Features & Pricing Wondering if Verint Workforce Management is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Verint Workforce Management 4.2 [(19)](https://www.softwareadvice.com/calendar-app/verint-workforce-management-profile/reviews/) Pricing Pricing available upon request ### About Verint Workforce Management Verint® Workforce Management™ helps organizations to optimize resources across all engagement channels with AI-powered forecasting and scheduling solutions. Optimal resource plans schedule for both humans and bots maximizing efficiency across the enterprise. Whether in the office or working from anywhere, thoughtful automation and simple workflows provide employees with flexible scheduling options to drive employee well-being while ensuring business policies are met. And as a full featured cloud solution, it can free businesses from the burden of complex infrastructure and administration and easily extend to applications to support employees with tools to do their job. Wondering if Verint Workforce Management is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. ## Verint Workforce Management User Interface ## Popular Verint Workforce Management Alternatives Main Product Verint Workforce Management 4.2 [(19)](https://www.softwareadvice.com/calendar-app/verint-workforce-management-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 4.56Value for money - 4.0Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [When I Work](https://www.softwareadvice.com/retail/when-i-work-profile/) 4.5 [(1292)](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.40Value for money - 4.43Customer support - 4.34Functionality Pricing Starting at $2.50 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Teamplify](https://www.softwareadvice.com/productivity/teamplify-profile/) 4.8 [(73)](https://www.softwareadvice.com/productivity/teamplify-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.70Value for money - 4.68Customer support - 4.62Functionality Pricing Starting at $2.50 per month Get Price Alternative Product [Findmyshift](https://www.softwareadvice.com/hr/findmyshift-profile/) 4.6 [(1193)](https://www.softwareadvice.com/hr/findmyshift-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.43Value for money - 4.45Customer support - 4.40Functionality Pricing Starting at $25.00 per month Get Price ## Verint Workforce Management Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Verint Workforce Management Features - Popular features found in Workforce Management Attendance Tracking Automated Scheduling Budgeting/Forecasting Compliance Management Employee Management Payroll Management Performance Management Reporting/Analytics Self Service Portal Skills Tracking Time Off Management Timesheet Management - More features of Verint Workforce Management Absence Management Activity Dashboard Activity Tracking Alerts/Notifications API Approval Process Control Approval Workflow Attendance Management Availability Management Behavior Tracking Calendar Management Calendar/Reminder System Calendar Sync Chat/Messaging Clock In/Out Collaboration Tools Customizable Reports Employee Activity Monitoring Employee Profiles Employee Scheduling Facility Scheduling Forecasting Idle Time Monitoring Knowledge Management Labor Forecasting Leave Tracking Messaging Mobile Access Mobile Alerts Mobile App Multi-Location Online Time Clock Overtime Calculation Performance Metrics Productivity Analysis Progress Tracking Project Time Tracking Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recruitment Management Reminders Remote Monitoring & Management Reporting & Statistics Schedule Distribution Scheduling Secure Data Storage Shift Swapping Sick Leave Tracking Single Sign On Task Management Task Progress Tracking Task Scheduling Team Calendars Third-Party Integrations Time & Attendance Time Clock Time & Expense Tracking Time Off Requests Time Tracking Vacation/Leave Tracking Variable Workforce Website Integration Workflow Management ## Verint Workforce Management Integrations Twilio Integration rated undefined from -1 review Amazon Connect Integration rated undefined from -1 review ## Verint Workforce Management User Reviews Overall Rating 4.2 Ratings Breakdown 5 37% 4 53% 3 5% 2 5% 1 0% Secondary Ratings Ease of Use 3.8 Value for money 4.6 Customer support 4.0 Functionality 4.6 Kevin U. Verified reviewer Outsourcing/ Offshoring 5001-10000 employees Used daily for more than 2 years Review source Reviewed September 2018 Easy to Understand 4 Neutral. It can be improved if it has better reporting tool Ratings Breakdown 2 Ease of use 4 Functionality Pros: The tool is very straighforward especialky with it’s functions Cons: The tool is usually web based and has delays Read More LR Lilian Paulina R. Verified reviewer Law Practice 201-500 employees Used weekly for less than 12 months Review source Reviewed January 2022 Difficult to deploy at first, then it gets easier to use 4 I've used it for almost a year and I've been able to track my team's frequent tasks. Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: I can track and monitor my team's activities very easily Cons: Kind of difficult to implement on a team. Reasons for switching to Verint Workforce Management Because I wanted to monitor way more deeply my team's performance. Read More VR Verified Reviewer Computer Software 1001-5000 employees Used daily for less than 2 years Review source Reviewed September 2022 A massive forecasting software 3 Ratings Breakdown 2 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: It has so much to offer in terms of forecasting, analytics, reporting, scheduling, etc. Cons: There's not much in terms of helpful content in learning the software directly from the company. You'll need to do a ton of research on your own. Reasons for switching to Verint Workforce Management The level of features offered in Verint. Read More dv denise v. Verified reviewer Packaging and Containers 501-1000 employees Used daily for more than 2 years Review source Reviewed December 2022 Verint 5 Verint is a useful tool to us. We also use Verint in our advocacy department to listen to phone calls which works very well. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Product is easy to use and displays the employees schedule for them Cons: There are some things we cant do in Verint, like request pto and swap shifts. We have to use ADP to do those things Read More JO Juan O. Verified reviewer Computer Software 1001-5000 employees Used daily for less than 2 years Review source Reviewed January 2022 Great for task management 4 I've used it in order to implement remote-working tasks and pandemic currently made it way more functional. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: The fact that you can monitor and track the team's operations. Cons: Difficult to use at first, may have a couple of small bugs. Reasons for switching to Verint Workforce Management I needed deeper analytics from my team. Read More VR Verified Reviewer Package/ Freight Delivery 10000+ employees Used daily for less than 12 months Review source Reviewed January 2022 Everything you need and don't need. And absolutely no usability whatsoever. 2 I hate it. I loved my job until my company started using this garbage. It's actually mind-blowing that someone could create something so insanely user-unfriendly and then assume that nobody wants to know how to use it. Ratings Breakdown 1 Ease of use 5 Functionality Pros: There is nothing good about this software. Cons: There are no instructions or even the slightest semblance of intuitive control. If you don't work and have days to research online how to do EVERYTHING, then this is the product for you. If you actually have responsibilities and can't stop to take a week long class to use an app, keep moving. Reasons for switching to Verint Workforce Management I was forced. Vendor Response Thank you for taking the time to give your feedback. We hear you and would like to discuss your experience in more detail. Please contact us directly at contact.center@verint.com or call +1-888-983-7468 to speak with us directly. Replied July 2022 Read More NN Nancy N. Verified reviewer Apparel & Fashion 5001-10000 employees Used daily for less than 2 years Review source Reviewed October 2021 Performance, Schedules and Time off requests in one spot! 5 I love being able to open the app, sign and and view my schedule, switch shifts, see my available time off and my performance evaluations all in one place. Has a lot of features that make it easier for our company to keep schedules for the employees, as well as the ability to swap shifts with co-workers whenever needed. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: So many amazing tools in one amazing app! Cons: It's not the easiest to navigate. Could definitely be made more user friendly. Read More Joshua D. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 2 years Review source Reviewed November 2018 Great user interface 4 Ratings Breakdown 5 Ease of use 5 Functionality Pros: User interface doesn't include too many colors, which makes it easier to ready, especially for people that are color blind. Very easy to adjust schedules. Cons: The desktop application is a very slow program, which makes real time adherence monitoring is horrible. Read More AC Amber C. Verified reviewer Consumer Goods 1001-5000 employees Used daily for more than 2 years Review source Reviewed August 2018 Best schedule software I've used 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: I love the different features. I love the ribbons so we can pick up or lose the hours we want or don't want. I love the scorecard feature to see how my performance is. I really like the swap board. Everything is very simple to use. Cons: One thing I don't like is that when we trade a shift or make another change, then the system won't let me add more hours once I've let some go. It may not be the software it may be how it is set up, I'm not sure. But, that is the only issue I have with it. Read More CB Chandra B. Verified reviewer Computer Software 5001-10000 employees Used daily for more than 2 years Review source Reviewed April 2019 Verint 5 I like how easy it is to use. I like how I can quickly request time off through our workforce management program and get a response right away. Very user friendly! Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Our business has used Verint for several years, keeping track of employee hours and when they are working and/or when they will be out of the office. Verint is very easy to use. The graphs are wonderful, they make is easy to see your schedule. The scoreboards are nice. Cons: I personally have not had any issues using it or learning the software. Read More Showing 1 - 10 of 19 Reviews [See All Reviews](https://www.softwareadvice.com/calendar-app/verint-workforce-management-profile/reviews/) ## Other Top Recommended Workforce Management Software [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **499** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3434) Recently recommended **495** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4818) Recently recommended **491** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1846) Recently recommended **419** times Stuck Between Options? Our experts can help you compare Verint Workforce Management with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice