# 55PBX Software Reviews, Demo & Pricing - 2026

> Review of 55PBX Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/call-center/55pbx-profile

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55PBX

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Overview

# 55PBX 2026: Benefits, Features & Pricing

Wondering if 55PBX is right for your organization?

Our Call Tracking Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

55PBX

5.0

[(15)](https://www.softwareadvice.com/call-center/55pbx-profile/#reviews)

Pricing

Starting at R$39.00 per month

### About 55PBX

55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, Whatsapp and other channels. The platform enables organizations to streamline operations related to customer service, sales teams, outbound calls, marketing and other areas.

55PBX offers various features such as Whatsapp templates, IVR, productivity reports, an automatic dialer and more. Additionally, it supports integration with numerous third-party applications including Zendesk Support and Sell, Freshdesk, Salesforce, Pipedrive and Hubspot via API.

Wondering if 55PBX is right for your organization?

Our Call Tracking Software selection experts can help you in 15 minutes or less.

## 55PBX User Interface

## Popular 55PBX Alternatives

Main Product

55PBX

5.0

[(15)](https://www.softwareadvice.com/call-center/55pbx-profile/#reviews)

Ratings Breakdown

-   4.93Ease of use
-   4.93Value for money
-   4.93Customer support
-   5.0Functionality

Pricing

Starting at R$39.00 per month

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[JustCall](https://www.softwareadvice.com/call-center/justcall-profile/)

4.1

[(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.13Value for money
-   4.13Customer support
-   4.07Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Zoho Voice](https://www.softwareadvice.com/voip/zoho-voice-profile/)

4.0

[(46)](https://www.softwareadvice.com/voip/zoho-voice-profile/#reviews)

Ratings Breakdown

-   4.17Ease of use
-   3.81Value for money
-   4.16Customer support
-   3.65Functionality

Pricing

Starting at $34.00 per month

Get Price

Alternative Product

[RingEX](https://www.softwareadvice.com/call-center/office-profile/)

4.2

[(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/)

Ratings Breakdown

-   4.22Ease of use
-   4.05Value for money
-   4.01Customer support
-   4.27Functionality

Pricing

Starting at $30.00 per month

Get Price

Alternative Product

[Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/)

4.6

[(295)](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.57Value for money
-   4.66Customer support
-   4.61Functionality

Pricing

Available upon request

Get Price

## 55PBX Pricing and Plans

Starting price: R$39.00 per month

Free Trial

Free Version

Basic

R$39.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## 55PBX Features

-   Popular features found in Call Tracking
    
    Caller ID
    
    Call Monitoring
    
    Call Routing
    
    Call Transcription
    
    Computer Telephony Integration
    
    Conversion Tracking
    
    CRM
    
    IVR
    
    Keyword Tracking
    
    Voice Mail
    
-   More features of 55PBX
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Auto-Dialer
    
    Automated Attendant
    
    Automatic Call Distribution
    
    Blended Call Center
    
    Calendar Management
    
    Callback Scheduling
    
    Call Center Management
    
    Call Disposition
    
    Call List Management
    
    Call Logging
    
    Call Queues
    
    Call Recording
    
    Call Reporting
    
    Call Screening
    
    Call Scripting
    
    Call Tracking
    
    Call Tracking Metrics
    
    Call Transfer
    
    Campaign Management
    
    Chat/Messaging
    
    Communication Management
    
    Contact Database
    
    Contact Management
    
    Customer History
    
    Customizable Caller ID
    
    Customizable Fields
    
    Customizable Reports
    
    Dashboard
    
    Data Import/Export
    
    Employee Directory
    
    Event Triggered Actions
    
    For Cloud Phone Systems
    
    For Contact Centers
    
    Inbound Call Center
    
    Interaction Tracking
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Qualification
    
    Live Chat
    
    Manual Dialer
    
    Mobile Access
    
    Monitoring
    
    Multi-Campaign
    
    Multi-Channel Communication
    
    Multi-Channel Management
    
    Multi-Language
    
    On-Demand Recording
    
    Outbound Call Center
    
    PBX
    
    Performance Management
    
    Performance Metrics
    
    Phone Key Input
    
    Predictive Dialer
    
    Pre-recorded Messages
    
    Purchasing & Receiving
    
    Queue Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Recording
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Ring Groups
    
    Scheduled Recording
    
    SIP Trunking
    
    SMS Messaging
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Text to Speech
    
    Third-Party Integrations
    
    Virtual Call Center
    
    Virtual Extensions
    
    Voice Customization
    

## 55PBX Integrations

Freshdesk

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

WhatsApp

Integration rated undefined from -1 review

HubSpot Service Hub

Integration rated undefined from -1 review

Pipedrive

Integration rated undefined from -1 review

Zendesk Suite

Integration rated undefined from -1 review

See all 13 integrations

## 55PBX User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

5.0

Have you used 55PBX and would like to share your experience with others?

AM

Ariana M.

Verified reviewer

Computer Software

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Experiência adobe vendas

5

Em geral tenho uma ótima experiencia, sempre que preciso de ajuda, entro em contato com o time de suporte e sou atendida rapidamente, os sistemas são bem intuitivos e tenho facilidade e utilizar o painel administrador para realizar os ajustes.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

O time da 55PBX e extremamente adaptável e a qualidade mais importante para a nossa parceria. Sempre prestativos e com inovações que faz sentido para o nosso negocio, possuem uma grande gama de integrações oque otimiza em muito a rotina do time. ferramenta bem intuitiva e fácil e administrar.

Cons:

No momento não tenho pontos de melhoria.

Reasons for choosing 55PBX

Pela praticidade na implementação e o conjunto de ferramentas, como realtime, integração, Whatsapp, Ura segura e por completar todos os países da América Latina.

Read More

MS

Martin S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed April 2022

55pbx

5

Empresa comprometida em sempre aprimorar a experiencia do consumidor e usuário entregando facilidade e objetividade em comunicação seja ela qual for.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

A facilidade em integrar diversas plataformas e entregar inteligencia ao atendimento. A interface amigável disponivel em qualquer Celular ou Computador.

Cons:

Não temos dificuldades com a plataforma e o atendimento.

Reasons for switching to 55PBX

Dificuldade em manter a plataforma on-premisse

Read More

YC

Yuri C.

Verified reviewer

Computer Software

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Da Adobe Inc. recomendamos 55pbx e sua excelência!

5

Tem sido uma ótima experiência para ambos os lados, pudemos e já conseguimos por diversas oportunidades levar novidades da Adobe Latam para a Adobe internacional, com isso se colocando um passo a frente.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Agilidade sob novas demandas, sugestões de novos recursos que são um game changer no nosso business, qualidade de entrega.

Cons:

Sem contras até o momento. Quando algum problema detectado temos as soluções rapidamente solucionados.

Read More

AS

Angelica S.

Verified reviewer

Telecommunications

201-500 employees

Used daily for less than 2 years

Reviewed November 2022

Experiência 55PBX - Adobe Vendas

5

Em geral, tenho uma experiência, que nunca tive antes em empresas concorrentes que já trabalhei, o suporte prestado, custo beneficio e facilidade de acompanhamento de minha equipe são os pontos que mais me agradam, fora a riqueza em dados que a plataforma nos proporciona de uma maneira facil e intuitiva.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

A facilidade em entender os dados e acompanhamento dos nossos agentes e clientes.

Cons:

No momento não tenho pontos de melhorias, acredito que a 55pbx, preenche todas as nossas necessidades, e quando temos algo de dúvida, o time de suporte atua o mais rápido possível.

Reasons for choosing 55PBX

Custo beneficio, experiencia que a empresa oferece aos clientes e também a facilidade no uso dos aplicativos e plataformas. Já trabalhei com outros produtos semelhantes, mas não se comparam a este.Outro ponto é que eles estão sempre abertos a feedbacks de melhorias para facilitar nosso trabalho, isso é um diferencial.

Read More

AS

Amanda S.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

A melhor ferramenta de comunicação

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

A melhor ferramenta ja adquirida para o Call Center

Cons:

Não tem contras a melhor ferramenta ja adquirida .

Read More

RS

Renato S.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for more than 2 years

Reviewed April 2022

Atendimento de excelência

5

Excelente atendimento, aplicativo muito intuitivo com bastante recurso disponível para utilização!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Interface muito intuitiva, fácil utilização dos usuários! A integração com nosso CRM foi super rápido, onde tivemos todo suporte da equipe da 55!

Cons:

Não tenho pontos negativos, os recursos hoje disponíveis me atende em todos os níveis !

Reasons for switching to 55PBX

Facilidade, integração e tecnologia

Read More

AB

Andre B.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Reviewed April 2022

Ótimo para reduzir custos

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Solução muito flexível, se adaptou às nossas necessidades, tem um custo imbatível e ótimo suporte técnico.

Cons:

Queria ter conhecido uma solução dessas décadas atrás para nos ajudar a nos destacar no mercado.

Read More

GR

Giuliana R.

Verified reviewer

Judiciary

11-50 employees

Used daily for more than 2 years

Reviewed April 2022

Resolutivo

5

Praticidade e intuitivo

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Resolveu o problema relatado pelos clientes de não conseguirem contato com o escritório.

Cons:

Não há. Pelo tempo utilizando estamos totalmente satisfeitos.

Read More

SC

Solange C.

Verified reviewer

Accounting

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

A 55PBX é a melhor

5

O tempo é muito bem otimizado, é fácil de utilizar, e realmente ajuda muito a empresa e desenvolver uma telefonia mais moderna e de qualidade.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Possui funcionalidades incríveis que facilitam muito a rotina de uma empresa, principalmente o de home office, além de melhorar a produtividade e fortalecer a equipe de atendimento.

Cons:

A solução é fantástica e acredito que com o tempo irá melhorar cada vez mais.

Vendor Response

Ola, Solange! E muito bom conquistar este feedback t?o positivo.

Replied July 2020

Read More

AR

Andre R.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed July 2022

Praticidade e Rapidez

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Facil uso. Interface intuitiva. Suporte e equipe de fácil acesso

Cons:

Nada a reclamar sobre o uso do software.

Reasons for choosing 55PBX

Pela capacidade do sistema. Facilidade de uso e otimização das tarefas diárias

Read More

Showing 1 - 10 of 15 Reviews

Load More Reviews

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