--- title: "Adversus Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Adversus. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Adversus is a good fit for you!" source_url: "https://www.softwareadvice.com/call-center/adversus-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / [Adversus](https://www.softwareadvice.com/contact-center/adversus-profile/) / Adversus Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/contact-center/adversus-profile/) Reviews # Adversus User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 18 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 15 reviews (83%) - 4 stars: 3 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Adversus customer reviews Showing reviews 1-18 of 18 (page 1). ### My experience with Adversus - Overall rating: 5/5 - Reviewer: Andrea M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Thanks to Adversus I can use mobile phone numbers for outbound call, that's something I couldn't do with my old phone provider software. I don't need a CRM anymore, as Adversus is both a CRM and phone call provider. They solved me many problems and I've also saved money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Adversus does exactly what me and my team were searching for since long time. I like the fact it's both a CRM and a phone system provider, I don't need to use many tools and integrate them all together anymore. The software is well done, it works perfectly and if there is any issue the customer support can really solve the problem. #### Cons I didn't find any problem with Adversus till now. I suggested to add some extra features that can improve it and the [SENSITIVE CONTENT HIDDEN] told me they are on the pipeline. #### Reasons for choosing Adversus Best solution at better price. #### Reasons for switching to Adversus Mobile phone number for outbound call, CRM + phone call provider in one tool. --- ### Game-changing dialer software with infinite value - Overall rating: 5/5 - Reviewer: Thomas L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The best piece of dialer software i've ever tried, I don't believe there is such a product on the market as good as this one, it's a must try! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been a user of this software since its beginning back in 2016, and i've been working with telemarketing/sales over the past 10 years, and it's my belief that Adversus changed the game from the start. 1. Intuitive design - The user experience is amazing - As a phoner, lets be honest, your job is hard to convince other people to buy your product, and you get a lot of negative people on the phone. Therefore the system must be as fluent and intuitive as possible, in order to ease some of the pain. I'm actually happy in Adversus, great visuals, no bugs, just well thought design for the user. 2. Company with individuals that want to make a difference, they invest in their product to make it even better instead of just using their software as a cash-cow. 3. The best up-time i've tried, actually haven't been down a single time since I opened an account. 4. Its a system with a lot of possiblities, you can integrate third party systems troughout their API, in order to take your telemarketing to the next level. 5. Lead management, campaign management as a boss, you got everything you need in this piece of software. 6. Monitor everything, even your phone-call live. You have a lot of different KPI's to keep track on as well. #### Cons 1. It's a bit expensive for small business owners, but the value for money is high. 2. They do not have a mobile app, but maybe it will come in the future? #### Reasons for switching to Adversus I've tried a lot of different dialer software during my years as a phoner, but my overall experience in Adversus made my preference. --- ### Focus Telemarketing - Overall rating: 4/5 - Reviewer: Anders G. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Our employees have a work tool that they are really happy with and that has increased their efficiency #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The overview of the individual campaigns / customers and the effectiveness of the employees. #### Cons In order to change functionalities, basically in the system it is a bigger process that Adversus has to take care of #### Reasons for switching to Adversus The old system we used lacked basic functions in which our business could not develop. So with adversus, we as a company have found a partner with whom we can develop together --- ### The right tool for my business.. - Overall rating: 5/5 - Reviewer: George H. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered We have used Adversus for 2 years now and one thing says it all: At least 50% of the time management spent on administrative things, are now done automatically by Adversus, without the mistake rate of a human being. Very valuable piece of software I would recommend for everyone dealing with outbound or inbound sales #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Warehouse: - Innovative system to manage your lead-flow in a very user friendly way - .Your own system to organize different databases of leads Rapports and statistics: - We have access to a variety of different rapport and statistic tools in Adversus. - Easy setup of dashboards making your rapports look more interesting. - important Kpi's integrated live for both agents and managers to follow. - Live feature: perfect for training and optimizing time management on your team. This is my personal favorite since it offers valuable insights in what the agents spend their time on and how we can optimize Appointment-setting: - The salesman can integrate his calendar, so we don't need access an external calendar to book a meeting. All can be done in the dialer window. - Journeys: Intelligently creates a series of actions for your leads with triggers, so you only have to set it up one time and be sure that only the best leads will be reused after a period of time and unqualified leads will end where they belong. #### Cons None. I would say that all of the issues I raised before were resolved and smoothly operating now. #### Reasons for choosing Adversus Adversus has the most relevant features in one software. Innovative lead-flow system and lastly, the very accommodating team they have. #### Reasons for switching to Adversus Upgrade of software --- ### Adversus is my bible - Overall rating: 5/5 - Reviewer: Ulla C. - Verified reviewer: Yes - Industry: Market Research - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I am very satisfied with the system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I could not imagine how customerservice would be without this system. It is easy to use and there are almost no technical problems and no system error. I use Adversus almost everyday, because it is easy and can content all the issues I need. #### Cons Of course there is always space for improvements, but honestly. Right now I cannot find anything bad to say about the solution. #### Reasons for choosing Adversus I knew it from former job, and was very excited about the system so there where no doubts for me as a chose Adversus #### Reasons for switching to Adversus because it is easier to get a good overview of what is going on in the pipeline. You can follow the history in a much better way --- ### Perfect software for telemarketing - Overall rating: 5/5 - Reviewer: Kristian J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered We are keeping track of our leads and callbacks very easy with Adversus. Plus the dialing feature makes our agents way more efficient while on the phone! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Effective software which easy to use, makes your pipeline work in the sales and appointment setting process a whole lot easier. Perfect CS listen, who listen to their user, and are innovative and keeps adding features! #### Cons Some features for appointment setting could be optimized. #### Reasons for choosing Adversus Adversus, was more attractive in terms of layout, pricing and features. #### Reasons for switching to Adversus We where looking for an upgrade, and Adversus had way more features --- ### You want the best for your business? Because this is only if you want the best! - Overall rating: 4/5 - Reviewer: Kristoffer P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered I have used a lot of systems over the past 10 years, and with Adversus dialer (it’s not only a dialer it’s so much more!) I know I will always be sure to have what I need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Actually there is not one thing I like the best, there is a lot! Just to name a few. • Costumer service! They are not costumer service they are your fixer, your backup and your solution maker. •they look ahead of time, and always makes there product better! •the possibilities seems endless with it, but still so easy to understand and use! •every client they have big or small, they make you feel important for them. •they always come through with whatever you need or want. •the price is really good! And I actually have not even once looked at other prices on other software, because I don’t need anything else! •the dialed is awesome and when you look into it more, it can do a lot, and often when I have something new in the dialer and in the hole system, they are ahead of me, and already on it. And I could keep going! #### Cons One thing only! It improve so fast and can do so many new things, that you can never keep up with how awesome it is now from yesterday! #### Reasons for switching to Adversus I switch because Adversus always come through! --- ### Value for money - Easy to use and integrate - Overall rating: 5/5 - Reviewer: Stefan F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Sales - The use and integration of Adversus in our company has seen the sale rise at about 25 %. The support team at Adversus is always willing to help you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of our sale is integrated in Adversus. It is easy to use and you are able to make allmost every changes and integrations by yourself. #### Cons Not much, and they are willing top help you when there may be problems or ideas you want to integrate. --- ### Sublimed system. - Overall rating: 5/5 - Reviewer: Jakob M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Comments (Benefits) I got many different benefits from using Adversus. I would recommend everyone to try the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pros; There is no doubt about Adversus dialer is the system for outbound calling. The system got alot of different functionalists which means i can used in many ways, such as cold calling, service calls and appointments. Also I have never experience such a serviceminded company. I had some questions regarding integration to my CRM and they helped my out in a few minutes. If I could, I would give Adversus 6 out of 5 stars! Keep up the good work #### Cons Cons; If you wanna used the predictive dialing function you will need atleast 8 agents to get the full potentiel. Otherwise everything works good. --- ### Happy customer - Overall rating: 5/5 - Reviewer: Emil U. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered All Ears has been using Adversus for several years and it has been a revolution in the way we work internally with telemarketing and how we provide service to our customers. Adversus is an incredible user-friendly system, both for the telemarketing employees, for the administrators, it is intuitive and easy to use, enabling us to provide telemarketing services at a high professional level. And Adversus is also a flexible and competent supplier, who provides good and fast customer service and listens to the wishes we have for the system and actually optimizes the functions based on our wishes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. #### Cons none. --- ### Easy to use and with a great customer support - Overall rating: 5/5 - Reviewer: Thomas H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered It's perfect. We make +1000 phone calls via Adversus Dialer every day and it works perfect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to use and how the customer support always is ready to help with everything #### Cons we have used it for 12 months now and i still can't think of a downside by using it. #### Reasons for choosing Adversus recommendation from other companies --- ### Professional company, brilliant service - Overall rating: 5/5 - Reviewer: Bo H. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered we run a small call-center andthe service and software Adversus dailer delivers is fundamental for our succes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros smart set-up. Easy to start up. Friendly service and very proff. people #### Cons nothing at all, we are very impressed, #### Reasons for choosing Adversus afther a short meeting, i was sure it was the right compagny to serve our specific needs, and now afther few Months in succes im even much more convinced and sure that we made the right dercission i therefore recommend Adversus dailer to every one, that need proff.compagny and stabil innovative software #### Reasons for switching to Adversus they could not deliver proff products and support --- ### The best dialer software on the market - Overall rating: 5/5 - Reviewer: Christoffer B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered With Adversus we are being able to quantity and scale our sales processes and we can track the processes, integrate to CRM. Definitely a must-have for any outbound sales organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is made with a clear understanding of how people work with calling whether it being sales, customers, surveys or other purpose. I would say it is"call centric". #### Cons The configuration is a little advanced, but there is a free call with a sales rep to set everything up. #### Reasons for choosing Adversus Adversus has a complete feature set for our use case and delivers great value at the price tag. --- ### The Power Dialer that just works! - Overall rating: 5/5 - Reviewer: Andrew M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Adversus allows me to make a week's worth of calls in one day with ease. I can track and manage all leads and those on the do not call registry will be automatically omitted. The metrics that Adversus provides are extensive and are crucial for tracking progress. Most of all Adversus just works, I've had no issues with Adversus running and its something my team and I rely on every day. #### Cons Adversus is very efficient which is a good thing but so much so that I run out of leads quickly. While this isn't an issue with Adversus, it's the only negative thing I could think of. #### Reasons for choosing Adversus A friendly and responsive team and there simply is not a better solution out there. --- ### Just about perfect - Overall rating: 5/5 - Reviewer: Rasmus O. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this system is way more intuitive and faster than any other software i've used #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Plug and play Fast and swift Errorfree #### Cons I had to get to know a new system, but that is expected to cause some issues/questions. Nothing that couldn't be handled by customer support or my own experience. #### Reasons for choosing Adversus Got recommended by many former colleagues. --- ### efficient and flexible SaaS - Overall rating: 4/5 - Reviewer: Alex G. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, nice looking, efficient features. Good value for money. Very good customer service. #### Cons Some details could be improved, but no system is perfect. #### Reasons for choosing Adversus nicer look, fixed communication price. Lead journey features. #### Reasons for switching to Adversus Price, service not always availaible (technical issues) --- ### User-friendly and excellent support - Overall rating: 5/5 - Reviewer: Josefine A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Very easy to use, both as phoner and as administrator. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use, and has a lot of features that make my job a lot easier. #### Cons Some features are still missing, but are all being developed #### Reasons for choosing Adversus The features and options and the option of customer support that can help straight away. And the dialer is constantly developed to fit the users' needs, which is amazing! --- ### The best dialer system - Overall rating: 5/5 - Reviewer: Mikkel H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Adversus is a very easy and effective dialer software and at the same time it is quick to get started. The Adversus team helped us get it all set up so we could start using the system in the best way from day one. #### Cons We have been using Adversus for months now and I still can't think of any cons --- Adversus Reviews, Pros and Cons - 2026 Software Advice