Aircall

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Ratings & Reviews

Overall Rating

4.22 / 5 (153)

4.83 / 5 (132)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 4, 2020

December 19, 2019

Pros/Cons

  • Pros

  • Does what it says on the tin. Perfectly reliable and ease of use. I use this in my everyday work to call clients all over the world. Works well to both make and receive calls.

  • The app is basic and good for what you want it to do. It is very easy to use and effective. Setting it up is super easy and effective. The Mobile App is very easy to use and effective as well.

  • Cons

  • Not really a con, but would love to be able to set-up IVR based on caller ID. Hopefully this feature will be added soon :)

  • Sometimes the connection is not perfect but it works great for most of the time :)

  • Pros

  • Quality of sound is awesome and very friendly to use.

  • This is a terrific product. The customer support is excellent as well. I find it very easy to input call lists and I have been getting lots of connects.

  • Cons

  • Every once in a while we have server issues, but they are typically fixed very quickly.

  • The Software is great but I highly recommend making sure your own internal network and internet provider is reliable when dealing with VoIP services.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

6 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots