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Aircall vs Gong.io

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Updated March 11, 2026

Aircall vs Gong.io: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$40.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
IVR
4.75
Recording
4.69
On-Demand Recording
4.67
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Call Recording
4.86
Code-free Development
4.86
Contact Management
4.83
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Integrations
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Pros / Cons
  • I like that it has a phone app as well as a desktop app as it helps to offer calls which suits our device preferences.
  • Now I'm having an incredibly hard time cancelling. When I was signing up, the sales rep promised that I can cancel anytime and when I asked for that in writing he declined but said he would be able to cancel on my behalf if ever needed.
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  • Selling is a team sport, and by having access to Gong's analytics of not just my calls, but calls from the rest of the company with active feedback is helpful.
  • Sometimes the recorder doesn't join the meeting right away and will randomly join a few minutes in, which can be confusing for clients and throw off the groove of the call
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Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad