Aircall

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Ratings & Reviews

Overall Rating

4.22 / 5 (153)

4.30 / 5 (138)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 4, 2020

February 18, 2020

Pros/Cons

  • Pros

  • Does what it says on the tin. Perfectly reliable and ease of use. I use this in my everyday work to call clients all over the world. Works well to both make and receive calls.

  • The app is basic and good for what you want it to do. It is very easy to use and effective. Setting it up is super easy and effective. The Mobile App is very easy to use and effective as well.

  • Cons

  • Not really a con, but would love to be able to set-up IVR based on caller ID. Hopefully this feature will be added soon :)

  • Sometimes the connection is not perfect but it works great for most of the time :)

  • Pros

  • Awesome service, helps me organize inbound and outbound calls and faxes!

  • I love how i stay logged in when i click on my icon to start our day. The text box is easy to use. The fax feature is awesome

  • Cons

  • the GUI could use some work. It is easy to use with mtiple folks, could be better

  • Customer Service is great but sometimes communication with reps can be frustrating but overall they are great.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots