Aircall

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Ratings & Reviews

Overall Rating

4.22 / 5 (155)

4.48 / 5 (77)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 23, 2020

February 26, 2020

Pros/Cons

  • Pros

  • Does what it says on the tin. Perfectly reliable and ease of use. I use this in my everyday work to call clients all over the world. Works well to both make and receive calls.

  • Aircall is really easy to use. It gives me feedbacks regarding my connection and allows me to reach out to customers in different countries easily.

  • Cons

  • Not really a con, but would love to be able to set-up IVR based on caller ID. Hopefully this feature will be added soon :)

  • Sometimes the connection is not perfect but it works great for most of the time :)

  • Pros

  • I Love RingCentral Automatic Recording it is amazing. It automatically keeps the recordings that I make during my telephone calls.

  • I like the way the navigation tabs and sub-folders are arranged and labeled. Makes it easy for a first time user to read and navigate to the program without any confusion.

  • Cons

  • The color and the theme is my least favorite. But it doesn't affect it's functionality so it is just fine.

  • Additional money to be paid for the recording feature A bit expensive than the new competitors.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

1 Recommendations

43 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots