# Aircall vs Zoom Phone - 2026 Comparison - Software Advice > Aircall vs Zoom Phone - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/call-center/aircall-profile/vs/zoom-phone --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Aircall vs Zoom Phone Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Aircall vs. Zoom Phone: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Aircall vs. Zoom Phone: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/call-center/aircall-profile/) [Aircall](https://www.softwareadvice.com/call-center/aircall-profile/) 4.2 [(460)](https://www.softwareadvice.com/call-center/aircall-profile/reviews/) Starting Price $40.00per month Free trial Free version Pros: - User-friendly interface - Easy setup Cons: - Call quality issues - Poor customer service Who uses Aircall Based on 460 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (25%), Professional Services (13%) and Retail, Consumer Goods & Services (11%) - Top use cases: Call Center (23%), Customer Service (16%) and Telephony (13%) 72% of users recommend this product [](https://www.softwareadvice.com/voip/zoom-phone-profile/) [Zoom Phone](https://www.softwareadvice.com/voip/zoom-phone-profile/) 4.5 [(244)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) Starting Price $10.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Zoom Phone Based on 244 reviews - Popular among: Small businesses - Most common industries: Education & Learning (16%), IT & Software Development (14%) and Professional Services (12%) - Top use case: Online Meeting (48%) 80% of users recommend this product [](https://www.softwareadvice.com/call-center/aircall-profile/) Aircall 4.2 [(460)](https://www.softwareadvice.com/call-center/aircall-profile/reviews/) [](https://www.softwareadvice.com/voip/zoom-phone-profile/) Zoom Phone 4.5 [(244)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.2 Based on 460 reviews Ease of use 4.5 Value for money 3.9 Customer support 4.1 Functionality 4.1 4.5 Based on 244 reviews Ease of use 4.5 Value for money 4.5 Customer support 4.2 Functionality 4.5 Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 704 reviews from Call Recording * * * Auto-Dialer 3.8 Automated Attendant 5.0 Call Logging 4.5 Call Monitoring 4.4 Call Recording 4.5 Call Routing 4.1 Auto-Dialer N/A Automated Attendant 4.3 Call Logging 4.3 Call Monitoring 4.1 Call Recording 4.3 Call Routing 4.2 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ HappyFox BINot enough reviews ](https://www.softwareadvice.com/bi/happyfox-bi-profile/)[ Microsoft TeamsNot enough reviews ](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[ AvomaNot enough reviews ](https://www.softwareadvice.com/call-center/avoma-profile/) ## Reviews * * * LS Louis s.CTOReal Estate, 51-200 employees "The integration with Salesforce is seamless and powerful: calls are automatically logged in the corresponding contact or lead records, call recordings and notes are directly attached to Salesforce activities, and our sales team can initiate calls directly from Salesforce with a single click (Click-to-Dial)." May 22, 2026 LS Louis s.CTOReal Estate, 51-200 employees "Occasionally, we've experienced minor call quality issues (echo, latency, or dropped calls), especially on weaker internet connections." May 22, 2026 WJ Whitney J.HR AssistantBanking, 201-500 employees "Zoom Phone makes it very easy to check your voicemails by adding them to a queue in the Zoom Workplace app." Jan 5, 2026 Kristl K.Sr Customer Service RepInsurance, 1001-5000 employees "Zoom Phone is missing faxing capabilities." Feb 8, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Ringover vs Aircall](https://www.softwareadvice.com/call-center/aircall-profile/vs/ringover/)[Convoso vs Aircall](https://www.softwareadvice.com/call-center/aircall-profile/vs/safesoft-contact/)[Microsoft Teams vs Zoom Phone](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoom-phone/)[Zoom Workplace vs Zoom Phone](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/123022-zoom-phone/)