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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.20 / 5 (235)


4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5


4.0 / 5

Last Review Written

December 13, 2020


  • Pros

  • It is easy to use I love it! I can take shifts and give away shifts on it, see my schedule and edit my schedule all in the one program.

  • Very easy to use, even a newbie can learn the basics in a day... very user friendly.

  • Cons

  • not easy to navigate, running into some challenges, on the tracking part, unable to save a segment within the same day frame, I believe in the past able to put all time within same day frame

  • Not very user intuitive and requires specific training to be able to leverage the tools. Online training is ok but could be enhanced.


Pricing Range

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Pricing Guide

2020 Call Center Software Pricing Guide

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Additional Info

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Operating Systems