# AuguTech Software Reviews, Demo & Pricing - 2026 > Review of AuguTech Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/augutech-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / AuguTech Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # AuguTech 2026: Benefits, Features & Pricing Wondering if AuguTech is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview AuguTech 4.8 [(5)](https://www.softwareadvice.com/call-center/augutech-profile/#reviews) Pricing Starting at $129.00 per month ### About AuguTech AuguTech delivers. It's industry leading cloud based CX platform with comprehensive CRM and predictive dialer solution is suitable for midsize and enterprise businesses. Key features ​include: enhanced IVR & intelligent routing capabilities, custom integrations using advanced API protocols, comprehensive reporting metrics, full call recording capabilities including PCI compliant call redaction, real-time conversational analytics, and their award-winning customer service experience. AuguTech can set customized outbound caller IDs displaying real working local numbers. Through our platform, 100's of targeted local numbers can be automatically rotated when outbound dialing. Our answering machine detection functionality is able to filter a majority of answering machines and connect agents to more live prospects. Agents can be logged in remotely with just a head set and a web browser. AuguTech's intuitive agent interface can display a script for the agents to read with completed custom fields like name, address, revenue, income, etc., google maps, automated call back schedulers and user stats. Managers have full access to the advanced “Administrator Dashboard” which enables t... hem to monitor and control all aspects of the contact center in real-time. This, among many other functionalities, empowers managers with the ability to increase productivity and profitability by keeping wait times marginal and contact rates high.  Wondering if AuguTech is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## AuguTech User Interface ## Popular AuguTech Alternatives Main Product AuguTech 4.8 [(5)](https://www.softwareadvice.com/call-center/augutech-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.80Value for money - 4.40Customer support - 4.60Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) 4.1 [(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.13Value for money - 4.13Customer support - 4.07Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) 4.9 [(104)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.69Value for money - 4.87Customer support - 4.71Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/) 4.6 [(95)](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.58Value for money - 4.55Customer support - 4.55Functionality Pricing Starting at $10.00 per month Get Price ## AuguTech Pricing and Plans Starting price: $129.00 per month Free Trial Free Version Basic $129.00 per user, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AuguTech Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of AuguTech Activity Dashboard Agent Interface Alerts/Escalation Answering Machine Detection API Archiving & Retention Auto-Dialer Automatic Call Distribution Automatic Outbound Dialer Blended Call Center Callback Scheduling Call Center Management Call List Management Call Reporting Call Scheduling Call Tracking Call Transfer Campaign Management Campaign Specific Caller ID Computer Telephony Integration Customizable Fields FCC Compliance FTC Compliance Inbound Call Center Lead Capture Lead Management List Management Manual Dialer Monitoring On-Demand Recording Outbound Call Center Performance Management Predictive Dialer Progressive Dialer Real-Time Data Real-Time Monitoring Real-Time Reporting Recording Third-Party Integrations Voice Mail ## AuguTech Integrations NetSuite Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review CentrixOne Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review MiVoice Business Solution Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review See all 21 integrations ## AuguTech User Reviews Overall Rating 4.8 Ratings Breakdown 5 80% 4 20% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.0 Value for money 4.8 Customer support 4.4 Functionality 4.6 Have you used AuguTech and would like to share your experience with others? DM Dan M. Banking 2-10 employees Used daily for more than 2 years Review source Reviewed August 2017 Excellent small company that treats each of its customers is if they are their only client. 5 This software allows us to compete with much larger companies that can afford sophisticated predictive dialing systems. Our previous provider cost for the hardware and then a year for support. A lot has changed in the days of requiring LDT1 line in the long distance that goes with it. Most companies now offer a cloud-based solution which is measurably less expensive than 10 years ago. The number one benefit of this program is that it allows our brokers to be selective on who they want to do business with not beg prospects to do business with them. By being able to contact hundreds of people a day our brokers can choose from the low hanging fruit and not have to "beat up" every prospect that answer the phone. If a person is interested in our products and services, our brokers are there to talk to them. If not, the dialer find someone who is. The absolute best part of working with Augutech is access to Gareth :) - best tech support guy ever Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Completely cloud-based solution that does not require any local hardware or special Internet connections (LDT1, ISDN, ect). Cons: Fairly rudimentary and basic in its design, there is no print feature for leads and that is a significant problem. When the lead button is pressed it should also prompt for a print screen to be sent to your printer so you do not lose the lead. At bare minimum, all leads should be sent into a special queue that is accessible in the administrator's portal. When a broker loses a lead it takes 30 minutes to track it down if we can find it at all. Vendor Response Dan, Thanks so much for your kind words. It is our pleasure working with your team! Replied August 2017 Read More RB Richard B. Financial Services 2-10 employees Used daily for more than 2 years Review source Reviewed March 2017 Stellar Customer Service! Best Software on the MARKET! 5 Hands down the best software and company! I have been working with Augutech for over 5 years now. There isn't one person on their team that doesn't understand what it takes to help their clients succeed. The software is amazing. I can't even put a price on the software because the sky is the limit what you can do to have success in your business using the technology they provide. The technical support is very fast when you put a ticket in. If you have any issues with billing they are they for you every time. With confidence I refer Augutech to all my business friends. I don't know how I would run my business with out them. Great work to the Team at Augutech. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Integration, The IVR, Voicemail Drops Cons: The server crashes once in awhile. Vendor Response Rich, Thank you for the wonderful review. It is great working with you and your team! Replied March 2017 Read More NG Nelson G. Financial Services 2-10 employees Used daily for less than 12 months Review source Reviewed September 2017 My experience has been overall very good. 4 Reaching more potential customers. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Specific that it can make 400-500 dials, therefore allowing me to speak with more potential customers. Cons: Reaching a customer person is a challenge, when I call it becomes voicemail maze. However when the person is reached they are very helpful. Read More CB Christian B. Telecommunications 11-50 employees Used daily for more than 2 years Review source Reviewed March 2017 A great dailing system. 5 I've been working using Augutech almost since three years ago, and everything works really good for me. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I can Barge and listes to my agents. Cons: It's no easy to twist the campaigns. Vendor Response Thank you for the kind words. It is a pleasure working with you! Replied March 2017 Read More OM Orlando M. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for less than 6 months Review source Reviewed March 2017 Excellent Support! 5 Our company had tried a few different dialers trying to find the right fit. Other dialers just weren't up to our standards. A few weeks ago we gave Augutech a shot and they have not only met our requirements, but have exceeded them. The dialer service is great, tech support is always available and helpful and my rep has been really helpful and courteous. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great service, excellent support, feature-rich software Cons: Occasionally have to reset softphone when switching computers. Vendor Response Thank you so much for the kind words Orlando! Replied March 2017 Read More Showing 1 - 5 of 5 Reviews ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? 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