--- title: "Best Auto Dialer Software - 2026 Reviews & Pricing" description: "Find the best Auto Dialer Software for your organization. Compare top Auto Dialer Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/call-center/auto-dialer-comparison/" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / Auto Dialer Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Auto Dialer Software of 2026 Updated October 21, 2026 ## Auto Dialer FAQs Software Advice advisors had 44 conversations with buyers about Auto Dialer software between January 2025 and July 2026. These are the questions that came up most. - How do I choose the right Auto Dialer software for my business? Choosing the right auto dialer software means focusing on core auto-dialing capabilities like predictive and power dialing, based on advisor calls. Buyers commonly stress the need for clear pricing, automation to replace manual calling or spreadsheets, and checking integration options with other business tools. Small businesses, especially in insurance, often ask about cloud-based systems and mention that a lack of these features or high, unpredictable costs are frequent pain points. - What is the best Auto Dialer software for a small to mid-size business? There is no single auto dialer tool that fits every small or mid-size business, but a common theme in these conversations is that buyers look for software with core auto-dialing features like predictive and power dialing, and outbound call center capabilities. Teams often want to move away from manual dialing or spreadsheets, so ease of use and automation are key requirements. Another consideration is integration with other business tools, since limited connectivity often causes friction. Pricing is also a frequent concern, as some teams mention high or rising costs as a reason for switching. Buyers usually weigh these factors when choosing the right fit for their needs. Answer based on 35 advisor calls - What should businesses watch out for when choosing Auto Dialer software? Buyers our advisors talk to say it is important to check that any auto dialer system includes true auto-dialing and outbound calling features, as missing these core functions is a common issue. High or unexpectedly rising costs can also be a challenge, so buyers often want clear pricing details up front. Some buyers mention that relying on manual or spreadsheet-based processes can slow teams down, making automation a priority. Limited integration with other business tools is another consideration, especially for those looking to connect the dialer with existing systems. Most buyers researching auto dialers are from the insurance industry and are small businesses. Cloud-based deployment is the main type buyers ask about in advisor calls. Answer based on 42 advisor calls - What are common complaints about Auto Dialer software? A common complaint, based on advisor-call conversations, is that some options lack core auto-dialing or outbound calling features buyers expect. Overall dissatisfaction comes up often, with buyers saying the software does not meet their team's needs. High or rising pricing is another pain point buyers frequently mention. Some buyers also highlight frustration with having to rely on manual work or spreadsheets instead of automated calling. Limited integration with other tools is a recurring trade-off for teams wanting a more connected workflow. Answer based on 34 advisor calls - What should I look for when comparing Auto Dialer software options? When comparing auto dialer software options, buyers frequently tell our advisors that the most important requirement is reliable auto-dialing and outbound calling capabilities, including features like predictive and power dialing. Many teams also want to move away from manual or spreadsheet-based call processes, which often slow down outbound efforts. Buyers frequently mention frustration with high or unpredictable pricing as a consideration, and a common sticking point is limited integration with other tools already in use. Answer based on 42 advisor calls - Can Auto Dialer software integrate with other platforms used in the business? There is not enough advisor-call evidence for software advice to answer whether auto dialer software can integrate with other platforms used in the business. Answer based on 5 advisor calls - How does Auto Dialer software handle its core workflows and key processes? Auto dialer software, according to buyers we've talked to, is mainly used to automate outbound calling by dialing phone numbers without manual input. Buyers frequently mention looking for features like predictive dialers, which call several numbers at once and connect available agents, and power dialers that call the next number as soon as an agent finishes a call. A common sticking point is software that lacks these auto-dialing features or still relies on manual or spreadsheet-based processes. Buyers also often ask about integration with other tools, as limited connectivity can be an issue for some teams. Answer based on 42 advisor calls - How much does Auto Dialer software cost? During advisor calls, buyers most often see auto dialer tool pricing in two ways: a flat monthly rate or a per-user monthly fee. The median flat monthly price is $100, with most quotes falling between $50 and $122. For per-user pricing, teams are usually quoted around $50 per user per month, though the range runs from $28 up to $100. Buyers frequently mention price as a primary factor when comparing options. Answer based on 28 advisor calls - What features should Auto Dialer software include? Key features buyers ask for in auto dialer systems are automatic outbound dialing and the ability to support outbound call center operations, according to our advisors, buyers often want a predictive dialer that can call several numbers at once and connect users to the first person who answers. A power dialer, which moves to the next number right after a call finishes, is also a priority for many teams handling large contact lists. Answer based on 39 advisor calls - What is Auto Dialer software and what does it do? Auto Dialer software automates phone dialing for call centers and sales teams by placing outbound calls without manual dialing. In advisor calls, buyers describe using this software to speed up sales outreach or customer contact, with tools like predictive dialers that call multiple numbers at once and power dialers that move agents through call lists efficiently. Some systems also support outbound call center operations focused on sales or follow-ups. Answer based on 39 advisor calls On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Frequently Asked Questions 5. Related Software Filter products 204 results ### Compare Products Showing 1 - 25 of 204 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) 4.83 [(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/) Best for:Small businesses Software Advice Summary CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that... [Read more](https://www.softwareadvice.com/call-center/calltools-profile/) ### Best rated features: Activity Tracking 5.0 Activity Dashboard 5.0 Real-Time Monitoring 5.0 Call Scripting 5.0 ### Worst rated features: CRM 3.0 Call Scheduling 3.7 Real-Time Reporting 4.0 [See all features](https://www.softwareadvice.com/call-center/calltools-profile/#key-features) [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.62 [(145)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Best for:Call Recording Software Advice Summary Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and... [Read more](https://www.softwareadvice.com/product/171343-Readymode/) ### Best rated features: Computer Telephony Integration 5.0 Answering Machine Detection 5.0 Voice Mail 5.0 Call Scripting 5.0 ### Worst rated features: CRM 1.0 [See all features](https://www.softwareadvice.com/product/171343-Readymode/#key-features) [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.22 [(487)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Best for:Ease of use Software Advice Summary Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents... [Read more](https://www.softwareadvice.com/call-center/five9-profile/) ### What users love - User-friendly and accessible design - Responsive and helpful support team - Robust call center capabilities ### To take in mind - Call handling and workflow issues - Frequent call drops and instability ### Best rated features: Performance Metrics 5.0 Online Voice Transmission 5.0 Scheduled Recording 5.0 Lead Generation 5.0 ### Worst rated features: Quality Management 1.0 Progressive Dialer 1.0 Integrations Management 1.0 [See all features](https://www.softwareadvice.com/call-center/five9-profile/#key-features) ### Digital $119.00/month ### Core $159.00/month ### Premium Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/call-center/five9-profile/#pricing-and-plans) [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.51 [(395)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Best for:Small businesses Software Advice Summary Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for organizations that depend on outbound sales to acquire customers,... [Read more](https://www.softwareadvice.com/voip/safesoft-contact-profile/) ### What users love - User-friendly and intuitive interface - Efficient predictive dialing system - Responsive and helpful support team ### To take in mind - Frequent call connectivity problems - Complex and inconsistent lead handling ### Best rated features: Lead Generation 5.0 Compliance Management 5.0 API 5.0 Integrations Management 5.0 ### Worst rated features: Reminders 3.0 Manual Dialer 3.3 Answering Machine Detection 3.9 Real-Time Monitoring 4.0 [See all features](https://www.softwareadvice.com/voip/safesoft-contact-profile/#key-features) ### Basic $90.00/month Free trial for users with 40 or more seats. [See full pricing details](https://www.softwareadvice.com/voip/safesoft-contact-profile/#pricing-and-plans) [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) 4.18 [(572)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) Best for:Ease of use Software Advice Summary Dialpad is the AI-native platform for customer experience, built to connect conversations, intelligence, and action across the entire enterprise, not just add AI features onto a... [Read more](https://www.softwareadvice.com/voip/dialpad-profile/) ### What users love - Flexible business phone features - Intuitive and user-friendly design - Unified device connectivity options ### To take in mind - Reliability and call handling issues - Slow and unresponsive assistance - Hidden fees and unclear costs ### Best rated features: Call Conferencing 5.0 Manual Dialer 5.0 Call Queues 5.0 Recording 5.0 ### Worst rated features: Call Scheduling 1.0 AI/Machine Learning 1.0 Third-Party Integrations 1.0 [See all features](https://www.softwareadvice.com/voip/dialpad-profile/#key-features) ### Standard $27.00/month For businesses with upto 10 users ### Pro $35.00/month For SMEs with upto 11-99 users ### Enterprise Custom Pricing available upon request For enterprises with 100+ users [See full pricing details](https://www.softwareadvice.com/voip/dialpad-profile/#pricing-and-plans) [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.81 [(338)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Best for:Value for money Software Advice Summary DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and... [Read more](https://www.softwareadvice.com/call-center/chasedata-profile/) ### Best rated features: Agent Interface 5.0 Automated Routing 5.0 Data Management 5.0 Lead Qualification 5.0 [See all features](https://www.softwareadvice.com/call-center/chasedata-profile/#key-features) [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.71 [(893)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Best for:Ease of use Software Advice Summary Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more... [Read more](https://www.softwareadvice.com/voip/ringover-profile/) ### What users love - Comprehensive call tracking features - Intuitive and user-friendly interface - Responsive and helpful support team ### To take in mind - Inconsistent audio and device issues - Occasional lag and slow response - Frequent connectivity interruptions ### Best rated features: Call Scheduling 5.0 Contact Database 5.0 CRM 5.0 Electronic Signature 5.0 ### Worst rated features: Monitoring 2.8 Call Tagging 3.0 [See all features](https://www.softwareadvice.com/voip/ringover-profile/#key-features) ### Smart $29.00/month This plan provides all-in-one calls, video & chat. ### Power $54.00/month This plan offers analytics, productivity and integrations. ### Advanced $64.00/month [See full pricing details](https://www.softwareadvice.com/voip/ringover-profile/#pricing-and-plans) [Primo Dialler](https://www.softwareadvice.com/call-center/primo-dialler-profile/) 4.83 [(108)](https://www.softwareadvice.com/call-center/primo-dialler-profile/reviews/) Best for:Customer support Software Advice Summary Primo Dialler is a cloud-based call center solution that offers a predictive dialer, integrated voice response (IVR) and reporting functionalities. The solution caters to industry... [Read more](https://www.softwareadvice.com/call-center/primo-dialler-profile/) ### Best rated features: Call Center Management 5.0 Manual Dialer 5.0 Campaign Management 5.0 Computer Telephony Integration 5.0 ### Worst rated features: Predictive Dialer 1.0 Call Logging 3.0 Reporting/Analytics 3.7 Lead Management 3.7 [See all features](https://www.softwareadvice.com/call-center/primo-dialler-profile/#key-features) ### Basic $35.00/month The additional call costs is $0.0075, SMS Cost is $0.04. The plan has a 60 days contact. ### All Inclusive $80.00/month The additional SMS Cost is $0.03. The plan has a 30 days contact. [See full pricing details](https://www.softwareadvice.com/call-center/primo-dialler-profile/#pricing-and-plans) [XCALLY](https://www.softwareadvice.com/call-center/xcally-profile/) 4.82 [(130)](https://www.softwareadvice.com/call-center/xcally-profile/reviews/) Best for:Features Software Advice Summary XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and... [Read more](https://www.softwareadvice.com/call-center/xcally-profile/) ### Best rated features: Call Scripting 5.0 Manual Dialer 5.0 List Management 5.0 Call Scheduling 5.0 ### Worst rated features: Performance Management 2.0 Call Transfer 3.8 Call List Management 4.0 Reporting & Statistics 4.0 [See all features](https://www.softwareadvice.com/call-center/xcally-profile/#key-features) ### Voice €29.00/month [See full pricing details](https://www.softwareadvice.com/call-center/xcally-profile/#pricing-and-plans) [PhoneBurner](https://www.softwareadvice.com/crm/phoneburner-profile/) 4.78 [(176)](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/) Best for:Value for money Software Advice Summary PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in... [Read more](https://www.softwareadvice.com/crm/phoneburner-profile/) ### Best rated features: Reporting & Statistics 5.0 Workflow Automation 5.0 Email Marketing 5.0 Performance Management 5.0 [See all features](https://www.softwareadvice.com/crm/phoneburner-profile/#key-features) ### Standard $165.00/month The plan includes CRM solutions and an powerful dialer. ### Professional $195.00/month The plan includes all features from the standard plan with additional add-ons to help teams grow. ### Premium $215.00/month The plan includes all features from the standard and professional plans plus a dedicated inbound number with text messaging capabilities.... [Read more](https://www.softwareadvice.com/crm/phoneburner-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/phoneburner-profile/#pricing-and-plans) [Ricochet360](https://www.softwareadvice.com/voip/ricochet360-profile/) 4.84 [(82)](https://www.softwareadvice.com/voip/ricochet360-profile/reviews/) Software Advice Summary Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a... [Read more](https://www.softwareadvice.com/voip/ricochet360-profile/) ### Best rated features: Social Marketing 5.0 Call Scheduling 5.0 Computer Telephony Integration 5.0 Caller ID 5.0 ### Worst rated features: CRM 1.0 Call List Management 3.0 Multi-Channel Communication 3.0 [See all features](https://www.softwareadvice.com/voip/ricochet360-profile/#key-features) [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) 4.81 [(133)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) Best for:On the rise Software Advice Summary Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams the tools to boost efficiency and... [Read more](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) ### Best rated features: Callback Scheduling 5.0 Automated Responses 5.0 On-Demand Recording 5.0 Virtual Call Center 5.0 ### Worst rated features: Call List Management 3.8 Dashboard 4.0 [See all features](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/#key-features) [VICIdial](https://www.softwareadvice.com/call-center/vicidial-profile/) 4.69 [(266)](https://www.softwareadvice.com/call-center/vicidial-profile/reviews/) Best for:Customer support Software Advice Summary VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound... [Read more](https://www.softwareadvice.com/call-center/vicidial-profile/) ### What users love - Comprehensive call center solution - Strong community and support network - Efficient predictive dialing capabilities ### To take in mind - Outdated and unfriendly interface design ### Best rated features: Caller ID 5.0 Data Import/Export 5.0 Queue Management 5.0 IVR 5.0 ### Worst rated features: Real-Time Monitoring 3.0 Call Scheduling 4.0 [See all features](https://www.softwareadvice.com/call-center/vicidial-profile/#key-features) ### Hosted VICIdial $400.00/month Our VICIhost hosting service for VICIdial, priced on a per-server basis ### Free Open-Source Download $0.00/year Free download of the VICIdial open-source software, no restrictions for use [See full pricing details](https://www.softwareadvice.com/call-center/vicidial-profile/#pricing-and-plans) [Bright Pattern](https://www.softwareadvice.com/call-center/servicepattern-profile/) 4.75 [(104)](https://www.softwareadvice.com/call-center/servicepattern-profile/reviews/) Best for:Features Software Advice Summary Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social... [Read more](https://www.softwareadvice.com/call-center/servicepattern-profile/) ### Best rated features: List Management 5.0 Predictive Dialer 5.0 Queue Management 5.0 Dashboard 5.0 [See all features](https://www.softwareadvice.com/call-center/servicepattern-profile/#key-features) ### Call Center Standard $0.00/month Voice-Focused Call Center Package Inbound Voice (IVR, ACD) Outbound Voice (5 dialing modes) Includes CRM Integration... [Read more](https://www.softwareadvice.com/call-center/servicepattern-profile/#pricing-and-plans) ### Digital CX $0.00/month Digital-focused contact center package SMS / MMS SMS / MMS Campaigns Web Chat Video Chat Email Social Messengers... [Read more](https://www.softwareadvice.com/call-center/servicepattern-profile/#pricing-and-plans) ### Omnichannel CX $0.00/month Voice and digital contact center package Get everything in the Call Center Standard and Digital CX : Inbound Voice (IVR, ACD) Outbound Voice (5 dialing modes) Includes CRM Integration SMS / MMS SMS / MMS Campaigns Web Chat Video Chat Email Social Messengers... [Read more](https://www.softwareadvice.com/call-center/servicepattern-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/call-center/servicepattern-profile/#pricing-and-plans) [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.65 [(159)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Best for:Small businesses Software Advice Summary CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It helps organizations analyze campaign performance and customer... [Read more](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) ### Best rated features: Call Tagging 5.0 Campaign Scheduling 5.0 Performance Management 5.0 Data Security 5.0 ### Worst rated features: Multi-Touch Attribution 2.8 Call Scripting 3.0 File Transfer 3.0 [See all features](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/#key-features) [DialMyCalls](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/) 4.78 [(51)](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/reviews/) Software Advice Summary DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users... [Read more](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/) ### Best rated features: Risk Alerts 5.0 Scheduling 5.0 Templates 5.0 User Management 5.0 [See all features](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/#key-features) ### Pay As You Go $10.00 The plan charges 7¢ per credit. ### Premium Monthly Plan $9.99/month This plan is designed for businesses who frequently change contacts ### Standard Monthly Plan $7.49/month This plan helps businesses send texts, calls, and emails to same contacts every month. [See full pricing details](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/#pricing-and-plans) [Myphoner](https://www.softwareadvice.com/call-center/myphoner-profile/) 4.69 [(99)](https://www.softwareadvice.com/call-center/myphoner-profile/reviews/) Software Advice Summary Myphoner enables sales teams to easily manage their prospects with a simple to use cold outreach CRM, never has it been easier to follow up and drive leads. Whether you do cold... [Read more](https://www.softwareadvice.com/call-center/myphoner-profile/) ### Best rated features: Caller ID 5.0 Campaign Management 5.0 Computer Telephony Integration 5.0 Call Recording 4.7 [See all features](https://www.softwareadvice.com/call-center/myphoner-profile/#key-features) ### Free $0.00 This plan is free forever. ### Basic $19.00/month The plan includes a 14-day free trial. ### Plus $29.00/month The plan includes a 14-day free trial. [See full pricing details](https://www.softwareadvice.com/call-center/myphoner-profile/#pricing-and-plans) [Dialfire](https://www.softwareadvice.com/telemarketing/dialfire-profile/) 4.78 [(27)](https://www.softwareadvice.com/telemarketing/dialfire-profile/) Software Advice Summary Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with... [Read more](https://www.softwareadvice.com/telemarketing/dialfire-profile/) ### Best rated features: Inbound Call Center 5.0 Call Whispering 5.0 Real-Time Reporting 5.0 Progressive Dialer 5.0 [See all features](https://www.softwareadvice.com/telemarketing/dialfire-profile/#key-features) ### Custom Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/telemarketing/dialfire-profile/#pricing-and-plans) [wolkvox](https://www.softwareadvice.com/call-center/wolkvox-profile/) 4.64 [(100)](https://www.softwareadvice.com/call-center/wolkvox-profile/reviews/) Best for:Value for money Software Advice Summary At Wolkvox, we believe that every interaction with your customers can become a Power Conversation: a relevant, seamless experience that makes a real impact. Our omnichannel,... [Read more](https://www.softwareadvice.com/call-center/wolkvox-profile/) ### Best rated features: Real-Time Monitoring 5.0 Monitoring 5.0 Email Management 5.0 Alerts/Notifications 5.0 ### Worst rated features: Workflow Management 3.0 CRM 3.0 Call Transfer 3.0 [See all features](https://www.softwareadvice.com/call-center/wolkvox-profile/#key-features) ### Basic $58.00/month [See full pricing details](https://www.softwareadvice.com/call-center/wolkvox-profile/#pricing-and-plans) [CallShaper](https://www.softwareadvice.com/call-center/call-shaper-profile/) 4.94 [(16)](https://www.softwareadvice.com/call-center/call-shaper-profile/reviews/) Software Advice Summary CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring... [Read more](https://www.softwareadvice.com/call-center/call-shaper-profile/) ### Best rated features: Call Recording 5.0 Caller ID 5.0 Call Routing 5.0 [See all features](https://www.softwareadvice.com/call-center/call-shaper-profile/#key-features) [NUACOM](https://www.softwareadvice.com/call-center/nuacom-profile/) 4.77 [(30)](https://www.softwareadvice.com/call-center/nuacom-profile/reviews/) Software Advice Summary NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The... [Read more](https://www.softwareadvice.com/call-center/nuacom-profile/) [MaxContact](https://www.softwareadvice.com/call-center/maxcontact-profile/) 4.73 [(33)](https://www.softwareadvice.com/call-center/maxcontact-profile/reviews/) Software Advice Summary MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable business outcomes. Built around industry-leading intelligent... [Read more](https://www.softwareadvice.com/call-center/maxcontact-profile/) ### Best rated features: Email Management 5.0 Auto-Dialer 5.0 Data Security 5.0 Customer Database 5.0 ### Worst rated features: Automated Routing 3.8 Queue Management 4.0 [See all features](https://www.softwareadvice.com/call-center/maxcontact-profile/#key-features) ### Generic £80.00/month [See full pricing details](https://www.softwareadvice.com/call-center/maxcontact-profile/#pricing-and-plans) [Adversus](https://www.softwareadvice.com/contact-center/adversus-profile/) 4.83 [(18)](https://www.softwareadvice.com/contact-center/adversus-profile/reviews/) Software Advice Summary If you lead a sales team that runs outbound calling at any real volume, you know how quickly things get out of hand without the right infrastructure. Reps drift, campaign data is... [Read more](https://www.softwareadvice.com/contact-center/adversus-profile/) ### Basic €110.00/month On annual billing it costs 100€ per month and 150€/mo for unlimited calls EU+US+Canada. ### Enterprise Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/contact-center/adversus-profile/#pricing-and-plans) [Kixie PowerCall & SMS](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) 4.63 [(295)](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/) Best for:Small businesses Software Advice Summary Kixie PowerCall and SMS is a sales engagement platform that helps inside sales, sales development, and business development teams at small and mid-sized businesses manage calls,... [Read more](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) ### Best rated features: SIP Trunking 5.0 Sales Activity Management 5.0 Call Queues 5.0 Third-Party Integrations 5.0 ### Worst rated features: Automatic Outbound Dialer 1.0 Call Conferencing 3.0 Call Scheduling 3.0 [See all features](https://www.softwareadvice.com/call-center/kixie-powercall-profile/#key-features) ### Integrated Custom Pricing available upon request ### Professional Custom Pricing available upon request ### Outbound PowerDialer Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/call-center/kixie-powercall-profile/#pricing-and-plans) [Voiso](https://www.softwareadvice.com/call-center/voiso-profile/) 4.73 [(30)](https://www.softwareadvice.com/call-center/voiso-profile/reviews/) Software Advice Summary Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and social media to engage customers. Voiso's dialers and... [Read more](https://www.softwareadvice.com/call-center/voiso-profile/) ### Best rated features: Manual Dialer 5.0 Call Scripting 5.0 Alerts/Escalation 5.0 Campaign Management 5.0 ### Worst rated features: Alerts/Notifications 4.0 Multi-Channel Communication 4.0 [See all features](https://www.softwareadvice.com/call-center/voiso-profile/#key-features) ### Core $24.00/month For teams that need essential voice, SMS, routing, and admin tools, with CRM integration and mobile flexibility.... [Read more](https://www.softwareadvice.com/call-center/voiso-profile/#pricing-and-plans) ### PRO $52.00/month For teams that need advanced dialers, omnichannel, automations, AI speech analytics, and API access. ### Customer $1.00 For complex requirements, including custom integrations, compliance needs, and tailored onboarding. [See full pricing details](https://www.softwareadvice.com/call-center/voiso-profile/#pricing-and-plans) 1 [2](https://www.softwareadvice.com/call-center/auto-dialer-comparison/?page=2)[3](https://www.softwareadvice.com/call-center/auto-dialer-comparison/?page=3)[4](https://www.softwareadvice.com/call-center/auto-dialer-comparison/?page=4)[5](https://www.softwareadvice.com/call-center/auto-dialer-comparison/?page=5) ... [9](https://www.softwareadvice.com/call-center/auto-dialer-comparison/?page=9) ## Popular Comparisons [ Convoso vs Ringover ](https://www.softwareadvice.com/voip/ringover-profile/vs/safesoft-contact/)[ DialedIn CCaaS vs Talkdesk ](https://www.softwareadvice.com/call-center/chasedata-profile/vs/talkdesk/)[ Genesys Cloud CX vs NiCE CXone ](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/vs/incontact-hosted-call-center-software/)[ Five9 vs Gong ](https://www.softwareadvice.com/call-center/five9-profile/vs/gong/)[ Dialpad vs Kixie PowerCall & SMS ](https://www.softwareadvice.com/voip/dialpad-profile/vs/kixie-powercall/)[ Aircall vs CloudTalk ](https://www.softwareadvice.com/call-center/aircall-profile/vs/cloudtalk/) ## Your Guide to Top Auto Dialer Software, March 2025 Software Advice uses reviews from real software users to highlight the top-rated Auto Dialer products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [8x8 Contact Center](https://www.softwareadvice.com/call-center/8x8-contact-center-profile/) - [Aircall](https://www.softwareadvice.com/call-center/aircall-profile/) - [CallHub](https://www.softwareadvice.com/nonprofit/callhub-profile/) - [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) - [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) - [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) - [Five9](https://www.softwareadvice.com/call-center/five9-profile/) - [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) - [Gong.io](https://www.softwareadvice.com/call-center/gong-profile/) - [HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/) - [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) - [RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/) - [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) - [smrtPhone](https://www.softwareadvice.com/voip/smrtphone-profile/) - [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) - [Talkdesk](https://www.softwareadvice.com/call-center/talkdesk-profile/) - [TCN](https://www.softwareadvice.com/call-center/tcn-profile/) - [UJET](https://www.softwareadvice.com/telemarketing/ujet-profile/) - [wolkvox](https://www.softwareadvice.com/call-center/wolkvox-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. Auto dialer software helps your contact center become more efficient. These tools offer call scheduling so you can follow up with customers, let you import lists of numbers, and allow your call center agents to skip over voicemail inboxes or answering machines. With auto dialer software, you and your employees can focus on relationship building, rather than dialing. In this guide, we’ll discuss: - [What Is Auto Dialer Software?](#WhatIsAutoDialerSoftware) - [Dialing Modes: Predictive, Progressive and Preview](#DialingModesPredictiveProgressiveandPreview) - [Important Auto Dialer Functionality](#ImportantAutoDialerFunctionality) - [Benefits of Auto Dialer Software](#BenefitsofAutoDialerSoftware) - [Key Considerations for Buyers](#KeyConsiderationsforBuyers) - [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou) ## What is auto dialer software? Auto dialer software is a hardware- or software-based system that dials numbers automatically. Most solutions today are cloud-based offerings known as hosted dialers. Generally, these systems are used by [outbound contact centers](https://www.softwareadvice.com/call-center/) to streamline the process of contacting existing or potential customers. Many systems offer a number of dialing modes. While the use of auto dialers was once limited to businesses in the telemarketing, political campaign, and market research industries, dialers have found a new use case with the advent of proactive customer service (reaching out to customers before they have issues) and nonprofit fundraising. Many businesses now use dialers to contact existing customers instead of cold-calling potential customers. Auto dialer software can be used to broadcast messages such as late payment reminders, appointment reminders, and service outage notifications. ## Dialing modes: predictive dialer, progressive dialer, and preview Auto dialers have been on the market for decades. Traditionally, businesses upload lists of phone numbers for outbound campaigns. The tool then dials the numbers in the list automatically. Over time, dialer capabilities have evolved. Today, most solutions offer at least three major dialing modes: predictive dialer, progressive dialer, and preview dialer. #### Predictive dialer software [Predictive dialer](https://www.softwareadvice.com/call-center/predictive-dialer-comparison/) dials multiple numbers at the same time, on the assumption that a certain percentage of calls will be either abandoned or unanswered. Live calls are distributed to agents using factors such as availability and wait time. Predictive dialing systems collect data about the percentage of answered calls, average number of rings before an answer, and average call length. This data is then analyzed using statistical algorithms to forecast when agents will be available. The predictive dialing system uses this forecast to determine the pace at which it dials numbers, maximizing the amount of time agents spend on the phone. This type of software also screens out busy signals, voicemails, unanswered calls, and more, and automatically avoids numbers in the National Do Not Call Registry. These capabilities ensure that agents only handle live calls. _Programming a dialer for an outbound campaign in_ [PIMS Dialer](https://www.softwareadvice.com/product/76143-pims/) #### Progressive dialer/power dialer software Progressive dialer software (aka power dialer software) dials one call at a time for each available agent. You can establish calls-to-agent ratios, meaning the system will automatically dial a fixed number of lines for a given agent. The power dialer runs through calling lists across multiple campaigns and paces itself based on abandonment rates (if rates begin climbing, the system slows its dialing pace dialing). With a progressive or power dialer, calls are placed automatically. The system screens out certain calls (such as unanswered calls) but in some cases agents will have to determine whether they’re connected to a human or voicemail. #### Preview dialer software Preview dialers call one number at a time and deliver contact records to agents before dialing. This gives agents an opportunity to review contact details before the call. Users can set the length of time agents are allowed to review records, and agents can choose whether or not to skip a number. #### Other auto dialer software modes Predictive dialer, progressive dialer, and preview dialer are all standard modes, but there are a few additional advanced modes you should be aware of: - Message lay-down dialing presents a pre-recorded message to recipients for agentless campaigns. - Outbound interactive voice response (IVR) presents recipients of outbound calls with a message, along with an IVR menu that allows them to respond to it (such as a late payment reminder and an IVR menu allowing for self-service payment). The call can be transferred to an agent if the IVR can’t meet the contact’s needs. ## Important auto dialer software functionality Auto dialer software offers a number of features that control how the dialer manages lists, initiates calls, and reports data. Some of these features are common, while others are only offered by a handful of vendors:

Call Disposition

Track and report on call outcomes.

Call Recording

Record phone conversations for quality assurance purposes.

Answering Machine Detection

Screen and filter calls that are sent to voicemail.

Call Scripting

Provide agents with a typical response for common call queries and issues.

Local Caller ID

Set desired caller ID and location to display to contacts when making calls.

Campaign Management

Establish marketing tasks/actions to complete specific goals and track performance.

## Benefits of auto dialer software The major benefit of automated dialer software is that it allows for increased agent productivity by enabling your most costly resource—agents—to work more effectively. The benefits of power dialing, preview dialing, and progressive dialing modes aren’t as dramatic, but they’re still more efficient than manual dialing. Preview dialing, in particular, gives agents a chance to familiarize themselves with leads in advance, which boosts agents’ chance of closing deals. ## Key considerations for buyers If you’re deciding on the type of [auto dialer software](https://www.softwareadvice.com/call-center/auto-dialer-comparison/) you need, [predictive software](https://www.softwareadvice.com/call-center/predictive-dialer-comparison/) may seem like the obvious choice. However, there are a few key issues to be aware of before purchasing: - Because predictive dialers forecast agent availability, industry experts say you need at least eight to 10 agents in your contact center to see benefits. The more agents you have, the more significant the benefits. - Because these systems only deliver live calls, they listen for an answer before connecting the call to an agent. This results in a noticeable delay for the call recipient. - Depending on your business model, your agents may want to be able to control whether or not the system makes calls to certain leads. If this is the case, you’ll need a system with preview dialing capabilities. - Hosted dialers with all three dialing modes are often found in contact center suites. Because these suites offer advanced applications (such as [IVR](https://www.softwareadvice.com/call-center/ivr-system-comparison/) and automatic call distribution (ACD)), they can come with fairly steep per-agent prices. - If you’re only in need of a dialer, consider some of the stand-alone systems on the market. Some of these solutions offer full predictive dialing, whereas others only offer preview and progressive dialing. ## What type of buyer are you? Not all buyers have the same needs. Depending on which category you fall into, you’ll need to factor in additional considerations when evaluating software providers: - Buyers in the collections industry will generally need full predictive dialers with vertical dialing capabilities. Certain call center vendors work extensively with companies in the collections industry and offer robust dialer solutions. - Buyers in B2B sales may benefit more from a progressive dialer. If you have a list of highly valuable leads, you may not want to burn through it with predictive dialing. - Buyers planning to integrate dialers with leading customer relationship management systems (CRMs) should evaluate software providers that offer integrations with such systems. - Buyers who need dialers for proactive customer service should evaluate options with automated messaging features for multi-channel notifications, as well as inbound/outbound blending to support outbound functionality in call centers. ### Related Auto Dialer Software - [Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/) - [Call Center Software](https://www.softwareadvice.com/call-center/) - [Inside Sales Software](https://www.softwareadvice.com/crm/inside-sales-comparison/) - [Predictive Dialer Software](https://www.softwareadvice.com/call-center/predictive-dialer-comparison/) - [Telemarketing Software](https://www.softwareadvice.com/telemarketing/)