About Balto
Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance enterprise solution to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Today, Balto has guided over 250 million calls, provided over 450 million real-time recommendations, and driven millions in increased revenue.
With Balto, the results are astounding:
- AmTrust improved CSAT scores by 25%
- Arsenal Business Growth reduced ramp time by 83%
- Florida Window & Door increased conversion rates and appointments by 30%
- The Junkluggers decreased call duration by 6%
Balto's Real-Time Guidance Platform is backed by powerful generative AI to automate call summarization, coaching, m...
Balto Pricing
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