# Bandwidth Software Reviews, Demo & Pricing - 2026 > Review of Bandwidth Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/bandwidth-profile --- [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / Bandwidth Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/bandwidth-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/bandwidth-profile/alternatives/) # Bandwidth 2026: Benefits, Features & Pricing Wondering if Bandwidth is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Bandwidth 4.5 [(131)](https://www.softwareadvice.com/call-center/bandwidth-profile/reviews/) Pricing Starting at $0.35 one time ### About Bandwidth Bandwidth is a modern communications platform giving you access to voice, messaging, and 9-1-1 from the cloud. They offer you the power and reliability of a fully-owned nationwide all-IP voice network paired with a platform of enterprise-grade APIs. They inject the power of software into telecommunications helping some of the biggest brands in the world disrupt industries, create new and exciting products, and evolve how people and businesses communicate. Together with their customers, they're unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible. Wondering if Bandwidth is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. ## Bandwidth User Interface ## Popular Bandwidth Alternatives Main Product Bandwidth 4.5 [(131)](https://www.softwareadvice.com/call-center/bandwidth-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.44Value for money - 4.61Customer support - 4.37Functionality Pricing Starting at $0.35 one time Get Price Alternative Product [Microsoft Azure](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/) 4.6 [(1960)](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.19Value for money - 4.23Customer support - 4.58Functionality Pricing Starting at $0.00 per month Get Price Alternative Product [MuleSoft Anypoint Platform](https://www.softwareadvice.com/iot/anypoint-profile/) 4.4 [(574)](https://www.softwareadvice.com/iot/anypoint-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.35Value for money - 4.20Customer support - 4.47Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Telnyx Suite](https://www.softwareadvice.com/voip/telnyx-profile/) 4.8 [(195)](https://www.softwareadvice.com/voip/telnyx-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.78Value for money - 4.61Customer support - 4.70Functionality Pricing Starting at $1.00 per month Get Price ## Bandwidth Pricing and Plans Starting price: $0.35 one time Free Trial Free Version Basic $0.35 one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Bandwidth Features - Popular features found in Telephony Automatic Call Distribution Caller ID Call Monitoring Call Recording Call Transfer Computer Telephony Integration Reporting/Analytics Voice Mail VoIP - More features of Bandwidth Access Controls/Permissions Activity Dashboard Alerts/Notifications API API Design Audio/Video Conferencing Call Center Management Call Conferencing Call Routing Call Screening Chat/Messaging Chat Transcript Communication Management Conferencing Dashboard IVR Monitoring SIP Trunking SMS Messaging Text to Speech Unified Communications Voicemail Transcription VoIP Connection ## Bandwidth User Reviews Overall Rating 4.5 Ratings Breakdown 5 63% 4 28% 3 5% 2 2% 1 2% Secondary Ratings Ease of Use 4.5 Value for money 4.4 Customer support 4.6 Functionality 4.4 Carl W. Verified reviewer Used daily for less than 2 years Review source Reviewed June 2018 Excellent 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great customer service and ease of use. Very responsive on all issues. Order submission and tracking is simple Cons: 911 is a separate module and requires you to add the numbers a second time. Cannot get CSR data readily. Read More NL Nicholas L. Verified reviewer Telecommunications Used daily for less than 2 years Review source Reviewed June 2018 Top notch support, porting can be tricky, overall however great experience 5 Provides a great service that I am able to then resell as a finished complete product. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Support is really great. When porting on network they are fantastic The provided API support is very powerful provided you know how to properly utilize it. Really fast provisioning of new DID's, great searching abilities for finding new DID's. While they don't advertise it they pass T38 signaling through their system without issue and without changing any headers. Cons: Each part of the service is broken down into a separate login portal requiring the management of multiple logins for what should be 1 server. When logging into any of the portals their website feels it needs to open a new tab with every step leaving the last page open..... "Tip no one wants this ever" Searching DID's within your control is clunky and very slow due to the interface design. If you have to search and change the settings on multiple DID's it is very unintuitive and slow. They do not support right-clicking and opening many elements in a new tab due to poor web coding. If you know how to utilize their API you can work around a lot of their faults but if you are going to use their product as-is be aware it will take much longer to accomplish simple tasks like setting a line to call forward than it should. Read More RM Russell M. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed November 2024 Once great, not anymore. 2 Years ago they were great to work with, easy access to support by phone or email, helpful account reps that stayed on top of things and stayed in touch, competitive pricing, and innovative features. They have changes in the last 3 years and more so in the last year. Account reps are useless and elusive, some departments you simply can't work with directly or call, support is strictly by premade ticket with tons of required drop down options that often can't be crafted to have any relevance to your inquiry, and slow response on any inquiry. Apparently you can pay more now for the ability to call support, no grandfathering in for clients that have been with them a decade plus, and wasn't made aware of this by anyone other than the painful experience of many failed attempts of reaching support. The path they haphazardly forged providing 10DLC functionality and set moving target dates on blocking traffic was a nightmare, they didn't have it together on this, left hand didn't know what the right hand was doing and forget about the customer being in the know. It's a shame, they had a good thing going customer service wise. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 4 Functionality Pros: Port triggering, SMS integration, fairly reliable. Cons: Different dashboards and logins for support, account management, hidden add-ons for 10DLC mandates not made available automatically, 911 dashboard, support dashboard. Read More Barış E. Verified reviewer Chemicals 501-1000 employees Used other for less than 6 months Review source Reviewed September 2019 Must have for all musicians! 5 As I said in the first part, I had a great summer with using this app during summer travel around Europe, I've met with a lot of great musicians with a wide range of genres and improved my musicial skills and get socialized by only using this app and it was all free! I will absoulutely suggest this app to my friends! Ratings Breakdown 5 Ease of use 5 Functionality Pros: This app basically made my summer amazing! While doing my summer trip around europe, I've connected and jammed with a lot of great people thanks for Bandwidth! It has a very simple user interface which showes the musicians wants to jam on a map, and you can easly get connect with them and have great time with! It provides to the users to see the level of the musicians, so I can say that it's for all music lovers, from beginner to professional! Cons: Unfortunately, the region where I actually live (Budapest, Hungary) I am the only user of this app and so till now I can not connect with any other users in my city yet. But I'm hoping that it will be published soon and I will find my permanent band by using this app! Read More Preston T. Verified reviewer Telecommunications 2-10 employees Used daily for less than 12 months Review source Reviewed April 2019 Amazing VOIP service 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use. Cons: The software is a bit complicated if your new to this sort of stuff. With a bit of research it is super easy to use! Read More Kathir R. Verified reviewer Telecommunications 51-200 employees Used weekly for less than 2 years Review source Reviewed June 2018 Enjoy working with Bandwidth and their Customer Success teams 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Well, it's not a 'software' per se but yes the Bandwidth software/customer portal and ancillary services we obtain from Bandwidth are all top notch. The customer teams we work with are excellent as well and help us to get the job done. Cons: The Bandwidth portal could be made a bit more user friendly, with more intuition as to how to utilize all of the available features? Read More Alexandre V. Verified reviewer Used daily for less than 6 months Review source Reviewed June 2018 Really good service and product is great 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Everything about customer relations is really good. Pricing and network coverage is really good. Really fast to provision new DIDs. Reliable network Easy to port DIDs. It's nice to have regular updates on order status. Cons: No support for collect calls They can't guarantee calls quality on toll free numbers in Canada Web portal lack a bit of polish (multiple logins for different proucts, weird alignments sometimes, options that are "not available", but still shown...). API is XML based Read More Michael T. Verified reviewer Telecommunications 11-50 employees Used weekly for less than 12 months Review source Reviewed June 2018 Support has been great, new interface creates challenges, Porting could use more regular updates. 4 Ease of management and a dashboard for my network. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like being in control and having the ability to manage a lot of items that would typically not be at my finger tips with other solutions. Cons: I would like to be able to add IP addresses and provision myself, the support process is fairly flexible but this activity is sometimes an emergency and having that ability would remove some administrative load as well as add flexibility. Read More Joe N. Verified reviewer Telecommunications 51-200 employees Used weekly for less than 2 years Review source Reviewed June 2018 One of the Best 5 Ease of use Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use. Well thought out. This is one of the easiest things to navigate and gives you excellent control over your account. Cons: I really don't have any Cons. It is well thought out and intuitive. It is much easier to use the comparable products. Read More Greg G. Verified reviewer Higher Education Self-Employed Used weekly for less than 6 months Review source Reviewed April 2019 Stripe for Cell Phones 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: \- The documentation and API service adds phone connectivity to most apps in under 10 lines of code. It's kind of incredible. - It's a pay as you go service, so users don't need to worry about paying for unused subscriptions - It's also cheap Cons: \- The dashboard systems are hard to navigate. I only use the texting and phone number API, but it seems like I'd need to create a new account for a 911 API. It's strange. Read More Showing 1 - 10 of 131 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/bandwidth-profile/reviews/) ## Bandwidth Popular Comparisons [Microsoft Azure vs Bandwidth](https://www.softwareadvice.com/call-center/bandwidth-profile/vs/microsoft-azure/)[3CX vs Bandwidth](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/bandwidth/)[Twilio vs Bandwidth](https://www.softwareadvice.com/call-center/bandwidth-profile/vs/twilio/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/bandwidth-profile/alternatives/) ## Other Top Recommended Telephony Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (483) Recently recommended **4** times Stuck Between Options? 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