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Bonga Cloud

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Overview

Bonga Cloud 2026: Benefits, Features & Pricing

Wondering if Bonga Cloud is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Bonga Cloud
Bonga Cloud
5.0
(1)

Pricing

Starting at $125.00 per month

About Bonga Cloud

Bonga Cloud is a call center tool designed to help businesses manage customer interactions. The platform enables call centers to provide omnichannel experiences, harness the power of AI-driven insights, and optimize agent performance. Key features include intelligent automation, real-time analytics, and customizable dashboards.

Bonga Cloud Screenshots

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0
1
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Bonga Cloud Pricing and Plans

Starting price: $125.00 per month
Free Trial
Free Version

Trial

$0.00

flat rate, one time

Plan includes:

  • Bonga DID number
  • 7x5 Email support
  • Up to 1 Agent

Bonga Basic

$125.00

flat rate, per month

Plan includes:

  • Up to 3 agents
  • Admin account
  • Bonga DID number
  • 7x5 Email support

Bonga Pro

$310.00

flat rate, per month

Plan includes:

  • Up to 10 agents
  • Custom DID number
  • 8x5 Call & Email support
  • Bonga Integrations

Bonga Premium

$510.00

flat rate, per month

Plan includes:

  • Up to 20 agents
  • Bring Your Own SIP
  • 12x6 Call & Email support
  • Custom Integrations

Bonga Gold

$1,300.00

usage based, per month

Plan includes:

  • Endless opportunities await.
  • You are clear on what you seek.
  • Don't be scared by the numbers.
  • Reach out to us on support@bongacloud.com
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Bonga Cloud Features

  • Popular features found in Call Center
    Caller ID
    Call Logging
    Call Monitoring
    Call Recording
    Call Routing
    Call Scripting
    Contact Management
    CRM
    Dashboard
    IVR
    Queue Management
    Reporting/Analytics
  • More features of Bonga Cloud
    Activity Tracking
    API
    Auto-Dialer
    Automatic Call Distribution
    Callback Scheduling
    Call Center Management
    Call Reporting
    Call Tracking
    Computer Telephony Integration
    Inbound Call Center
    Manual Dialer
    Monitoring
    Performance Management
    Predictive Dialer
    Progressive Dialer
    Third-Party Integrations

Bonga Cloud Integrations

Splynx
Splynx

Bonga Cloud User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Bonga Cloud and would like to share your experience with others?

MM

Mary M.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2023

Five Star

5

Customers can easily access me and call management is perfect

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to setup and Use, i easily self signed and topped up, the payment process was straight forward
Cons:
They do not have a chat bot, i hope they implement in future

Reasons for choosing Bonga Cloud

support, Cost and ease of implementation,

Reasons for switching to Bonga Cloud

Cost

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Showing 1 - 1 of 1 Reviews

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