--- title: "Bonga Cloud Software Reviews, Demo & Pricing - 2026" description: "Review of Bonga Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/bonga-cloud-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Bonga Cloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Bonga Cloud Review From $125-$1,300/month Free trial 5 plans Wondering if Bonga Cloud is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Bonga Cloud 5.0 [(1)](https://www.softwareadvice.com/call-center/bonga-cloud-profile/#reviews) Pricing Starting at $125.00 flat rate per month ### About Bonga Cloud Bonga Cloud is a call center tool designed to help businesses manage customer interactions. The platform enables call centers to provide omnichannel experiences, harness the power of AI-driven insights, and optimize agent performance. Key features include intelligent automation, real-time analytics, and customizable dashboards. Wondering if Bonga Cloud is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Bonga Cloud User Interface ## Popular Bonga Cloud Alternatives Main Product Bonga Cloud 5.0 [(1)](https://www.softwareadvice.com/call-center/bonga-cloud-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(885)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(395)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.49Value for money - 4.52Customer support - 4.50Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(330)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.73Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(144)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.65Ease of use - 4.48Value for money - 4.46Customer support - 4.57Functionality Pricing Starting at $239.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Bonga Cloud Pricing and Plans Starting price: $125.00 per month Free Trial Free Version Trial $0.00 flat rate, one time Plan includes: - Bonga DID number - 7x5 Email support - Up to 1 Agent Bonga Basic $125.00 flat rate, per month Plan includes: - Up to 3 agents - Admin account - Bonga DID number - 7x5 Email support Bonga Pro $310.00 flat rate, per month Plan includes: - Up to 10 agents - Custom DID number - 8x5 Call & Email support - Bonga Integrations Bonga Premium $510.00 flat rate, per month Plan includes: - Up to 20 agents - Bring Your Own SIP - 12x6 Call & Email support - Custom Integrations Bonga Gold $1,300.00 usage based, per month Plan includes: - Endless opportunities await. - You are clear on what you seek. - Don't be scared by the numbers. - Reach out to us on support@bongacloud.com Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Bonga Cloud Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Bonga Cloud Activity Tracking API Auto-Dialer Automatic Call Distribution Callback Scheduling Call Center Management Call Reporting Call Tracking Computer Telephony Integration Inbound Call Center Manual Dialer Monitoring Performance Management Predictive Dialer Progressive Dialer Third-Party Integrations ## Bonga Cloud Integrations Splynx Integration rated undefined from -1 review ## Bonga Cloud User Reviews ## Bonga Cloud customer ratings - Overall rating: 5/5 - Total reviews: 1 ### Rating distribution - 5 stars: 1 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- Have you used Bonga Cloud and would like to share your experience with others? ### Five Star - Overall rating: 5/5 - Reviewer: Mary M. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Customers can easily access me and call management is perfect #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup and Use, i easily self signed and topped up, the payment process was straight forward #### Cons They do not have a chat bot, i hope they implement in future #### Reasons for choosing Bonga Cloud support, Cost and ease of implementation, #### Reasons for switching to Bonga Cloud Cost --- Showing 1 - 1 of 1 Reviews ## Bonga Cloud Popular Comparisons [Ringover vs Bonga Cloud](https://www.softwareadvice.com/call-center/bonga-cloud-profile/vs/ringover/) ## Other Top Recommended Call Center Software [Intermedia Contact Center](https://www.softwareadvice.com/contact-center/intermedia-contact-center-profile/) **4.0** (2) Recently recommended **7** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **4** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (144) Recently recommended **5** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Bonga Cloud with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice