Supported Operating System(s):
Web browser (OS agnostic)About Call-Em-All
Call-Em-All is an effective phone broadcasting service that provides the option to send automated phone calls, text messages and surveys on-demand. A platform that serves various industries and organizations of all sizes. The software can help in many different situations. For example, by providing instant emergency updates, school attendance notifications, event announcements, school closure alerts, along with many other scenarios.
Users can view analytics based on completed calls to identify the impact of the outreach. It also allows organizational users and school administrators to broadcast a call, text message or a survey by manually adding contacts or uploading an Excel or CSV file. After adding the contacts, the method of outreach can be scheduled...
44 Reviews of Call-Em-All
Average User Ratings
Overall
4.75 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2018
Heather from Premier Employee Solutions
Verified Reviewer
Company Size: 201-500 employees
Industry: Human Resources
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Excellant Service!
We are super busy ! Our offices are open 8 am - 5 pm but we have folks working all over the state at all times of the day and night, Call em all allows our staff to communicate with high volumes of folks at all time quickly and efficiently with out even having to have lift a phone!!
Pros
I love that we can set up calls and texts days in advance without the worry of forgetting! Very convenient way to communicate with all of our associates all times of day no matter where we are at or what we are doing!
Cons
I only have great things to say! I have not had any trouble with the program at all!
November 2018
Curran from premier employee solutions
Verified Reviewer
Company Size: 5,001-10,000 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2018
Easy fast robocalls!
It's a very nice platform, very versatile, and no complaints!!!!
Pros
IT's quick and easy to setup a robocall to my employees. It helps me get the word out easily and efficiently!
Cons
I think that there should be a way to change the recording for a scheduled call. If you have already set it up, you have to cancel and redo it to change the recording.....this is dumb
Response from Call-Em-All
Replied November 2018
Hi Curran, Thanks for the feedback. We were able to look at your Call-Em-All account and it looks like you are on our older platform. We have released a newer version of our service that would allow you to input new audio into a scheduled broadcast instead of having to delete and redo the entire broadcast again. The upgraded pages can only be changed over by the master account holder. If you'd like to let them know or have them reach out, we're happy to help! There is no cost to upgrade. I hope this information was helpful. Please feel free to give us a call at 877-226-3080 if you have any additional questions or need any assistance. We're happy to help!
November 2018
Tracy from Union County Public Library
Verified Reviewer
Company Size: 51-200 employees
Industry: Libraries
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2018
Tracy, Public Library Administrative Assistant
We used to call patrons when their materials were available, but it was a tedious and manual process. Using Call-Em-All frees up staff to interact with and assist more patrons.
Pros
Call-Em-All is easy to use and quick to set up. Start to finish is only a couple of minutes.
Cons
It conflicts with the Do Not Call registry, so those patrons will not be contacted.
May 2020
rose from THE PEDDLER LAWNMOWERS & BIKES
Verified Reviewer
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
CALL-EM-ALL SAVES TIME
We use Call-Em-All to inform customers of parts received and repairs completed. Easy, peasy.
Pros
In today's fast paced world, Call-Em-All is a breath of fresh air. It is surprisingly easy to use--easier than buying on Amazon! You are led through the process with prompts and only takes seconds to use. The cost is minimal and well worth it.
Cons
I've yet to find any problems with this product. The option to add number individually or download a group is a plus.
Response from Call-Em-All
Replied May 2020
Rose, We really appreciate that you took the time to leave us a great review and we are blushing that you consider us "easy to use--easier than buying on Amazon". Thanks for being a valued Call-Em-All customer.
March 2020
Elaine from Bacon Wilson, P.C.
Verified Reviewer
Company Size: 51-200 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2020
Use for Emergencies Only
Pros
The ability to reach everyone by phone and text message within seconds.
Cons
Because we use this software so infrequently, there are some updates that can be confusing when trying to set up at a moments notice for emergency notifications. Not a lot of time to review new features and functions BECAUSE of the type of usage and fear of using the software incorrectly because of this.
Response from Call-Em-All
Replied March 2020
Elaine, Thank you for the review and for providing valuable feedback on the ways in which we can improve our service. If you are still experiencing an issue with the creation of your voice or text broadcast, our customer service team is available to help answer any questions by email at support@call-em-all.com or by phone at 877-226-3080.
