Supported Operating System(s):
Web browser (OS agnostic)About Call-Em-All
Call-Em-All is an effective phone broadcasting service that provides the option to send automated phone calls, text messages and surveys on-demand. A platform that serves various industries and organizations of all sizes. The software can help in many different situations. For example, by providing instant emergency updates, school attendance notifications, event announcements, school closure alerts, along with many other scenarios.
Users can view analytics based on completed calls to identify the impact of the outreach. It also allows organizational users and school administrators to broadcast a call, text message or a survey by manually adding contacts or uploading an Excel or CSV file. After adding the contacts, the method of outreach can be scheduled...
49 Reviews of Call-Em-All
Average User Ratings
Overall
4.78 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2018
Heather from Premier Employee Solutions
Verified Reviewer
Company Size: 201-500 employees
Industry: Human Resources
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Excellant Service!
We are super busy ! Our offices are open 8 am - 5 pm but we have folks working all over the state at all times of the day and night, Call em all allows our staff to communicate with high volumes of folks at all time quickly and efficiently with out even having to have lift a phone!!
Pros
I love that we can set up calls and texts days in advance without the worry of forgetting! Very convenient way to communicate with all of our associates all times of day no matter where we are at or what we are doing!
Cons
I only have great things to say! I have not had any trouble with the program at all!
November 2018
Curran from premier employee solutions
Company Size: 5,001-10,000 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2018
Easy fast robocalls!
It's a very nice platform, very versatile, and no complaints!!!!
Pros
IT's quick and easy to setup a robocall to my employees. It helps me get the word out easily and efficiently!
Cons
I think that there should be a way to change the recording for a scheduled call. If you have already set it up, you have to cancel and redo it to change the recording.....this is dumb
Response from Call-Em-All
Replied November 2018
Hi Curran, Thanks for the feedback. We were able to look at your Call-Em-All account and it looks like you are on our older platform. We have released a newer version of our service that would allow you to input new audio into a scheduled broadcast instead of having to delete and redo the entire broadcast again. The upgraded pages can only be changed over by the master account holder. If you'd like to let them know or have them reach out, we're happy to help! There is no cost to upgrade. I hope this information was helpful. Please feel free to give us a call at 877-226-3080 if you have any additional questions or need any assistance. We're happy to help!
November 2018
Tracy from Union County Public Library
Company Size: 51-200 employees
Industry: Libraries
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2018
Tracy, Public Library Administrative Assistant
We used to call patrons when their materials were available, but it was a tedious and manual process. Using Call-Em-All frees up staff to interact with and assist more patrons.
Pros
Call-Em-All is easy to use and quick to set up. Start to finish is only a couple of minutes.
Cons
It conflicts with the Do Not Call registry, so those patrons will not be contacted.
January 2021
Tenille from Skillz for life
Company Size: 51-200 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
3.0
Functionality
5.0
January 2021
Text em all great platform
Pros
Text em all is a great platform with superb functionality. IT has allowed me to streamline my employee base. The program takes the place of 1 to 2 employees for me
Cons
Has some minor issues with the set up and it took 24 hour for reply,although my issue was resolved expeditiously.
October 2018
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Call-Em-All Integration with F1
We switched from using a software called MoGiv that did not handle a big issue well. The integration MoGiv had with F1 was sloppy at best, but most of all the support received when issues were had was minimal and not clear. We were down for two months at one point with no information as to why this issue had happened and we were continually told that they were just, "working on it".
Pros
CEA is used mainly for texting our congregants. With this integration, you have to keep your groups in F1 updated, as they import into CEA and can be pulled at any time. After the initial connection with F1, it imports your groups but as you update the groups in F1, it will update them in CEA. The experience of creating a text broadcast/campaign is so easy, they literally walk you through step-by-step instructions. We not only enjoy the broadcasts, but the ability to follow up to replies sent from our congregants is huge. When people have questions, we can reach back out to them and let them know if we have answers to their questions/requests.
Cons
The only con about this software is that initial set up of messengers (people who can use the software) was a little confusing, but after time I understood what it took to create the accounts correctly.
