CallCenterHosting

CallCenterHosting Predictive Dialer is a cloud-based solution catering to call centers. The solution offers key features that enable users to customize and broadcast campaigns, automate outbound calls and schedule reminders and notifications. CallCenterHosting lets users filter busy numbers, disconnected numbers and voicemail calls for agents. Call centers can automate these calls on the basis of demographics. The IVR system enables businesses to identify, segment and route calls. Additionally, the solution lets users create workflows for transferring calls to a specific agents, queues or departments. Calls can be recorded in high definition format. CallCenterHosting allows businesses to schedule call campaigns and create audio files for specific campaigns. Us...