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> Reviews of CallHippo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CallHippo is a good fit for you!

Source: https://www.softwareadvice.com/call-center/callhippo-profile/reviews

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CallHippo Reviews

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[Overview](https://www.softwareadvice.com/call-center/callhippo-profile/)

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# CallHippo Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(439)

4

(160)

3

(34)

2

(11)

1

(38)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.2

Functionality

4.3

* * *

### Pros

"The CallHippo dialer is intuitive, and features like Call Scribe and Team Call Cascading add great value to our workflow."

"It allows you to get plan according to the needs and pay for only services you wanna use, Great work team Call Hippo!"

"Call Recording feature, ability to get support quickly are the best aspects of the service."

### Cons

"To convert a "Test Analyst" user to a different role (even with the Owner profile) I had to open a chat and talk to support. When trying to view the Help section, it redirects to a login page & even with the correct usernames & passwords, it says invalid login."

"The only issue with CallHippo is that the SMS Registration is a very lengthy process, and even after that, there is only 100 SMS"

"At times the phone app freezes and some of the features need upgrades."

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CallHippo Reviews, Pros and Cons - 2026 Software Advice