---
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CallHippo Reviews

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# CallHippo User Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(444)

4

(160)

3

(34)

2

(11)

1

(39)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.2

Functionality

4.3

* * *

### Pros

"The call quality is reliable, the interface is intuitive, and it offers all the essential features like call recording, analytics, and integrations in one place."

"The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions."

"The CallHippo dialer is intuitive, and features like Call Scribe and Team Call Cascading add great value to our workflow."

### Cons

"To convert a "Test Analyst" user to a different role (even with the Owner profile) I had to open a chat and talk to support. When trying to view the Help section, it redirects to a login page & even with the correct usernames & passwords, it says invalid login."

"The team tried to solve the problem but they give you a meeting time of 30 mins but they wait there just for 10 mins if you dont come in they leave."

"Calls frequently fail to connect, and incoming calls often do not come through at all."

* * *

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CallHippo Reviews, Pros and Cons - 2026 Software Advice