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> Reviews of CallHippo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CallHippo is a good fit for you!

Source: https://www.softwareadvice.com/call-center/callhippo-profile/reviews/

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CallHippo Reviews

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[Overview](https://www.softwareadvice.com/call-center/callhippo-profile/)

Reviews

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# CallHippo User Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(444)

4

(160)

3

(34)

2

(11)

1

(39)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.2

Functionality

4.3

* * *

### Pros

"The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions."

"The CallHippo dialer is intuitive, and features like Call Scribe and Team Call Cascading add great value to our workflow."

"The platform is user-friendly and offers useful features like call recording, analytics, and SMS/calling options."

### Cons

"To convert a "Test Analyst" user to a different role (even with the Owner profile) I had to open a chat and talk to support. When trying to view the Help section, it redirects to a login page & even with the correct usernames & passwords, it says invalid login."

"The only issue with CallHippo is that the SMS Registration is a very lengthy process, and even after that, there is only 100 SMS"

"The team tried to solve the problem but they give you a meeting time of 30 mins but they wait there just for 10 mins if you dont come in they leave."

* * *

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CallHippo Reviews, Pros and Cons - 2026 Software Advice