So far it's been an amazing experience. Really like the way the customer support team addresses the issues in such short spam and gets them resolved.

Easy to set up, looks like good cost effective solution for my need.

Having a dedicated number that lets me control off hours, tracks and has the opportunity to let me add users as I scale my business.

Phone App - alternative to mobile. Amazing costumer support - they reply in the chat very fast.

Lack of voice mail drop and sms sequences was annoying in that i had to find different solutions to then stitch together.

It is a basket of  valuable solutions for SME and individuals like me.

In fact, the services provided by callhippo are good. Technical support is excellent specially wonderful [SENSITIVE CONTENT HIDDEN.

It was pretty easy to use and it also seemed good value for money.

When the creases are ironed out this software will be great.

Both of them have accurately walked me through and helped me understand and navigate the dashboard with ease and convenience. Customer support is very essential to me - and they've nailed it.

Great integration with HubSpot, and the click-to-dial feature from within HubSpot has pretty much solved the issue of needing to shrink the dialpad.

Horrible to say the least, filled with anguish and disgust.

I've had a great experience. The software is very easy to use and it covers all the basics functionality.

Callhippo is an easy to use and very competitive phone service which was an important aspect for me as a start-up with a low cost approach. Lately they have greatly improved the mobile iOS apps.

Integration was seamless, service can be used hassle free.

Integrates with other features, good transcription of calls, high quality transcriptions.

The best part about them is their instant chat support. If you encounter critical issues, they arrange Zoom call and make sure the issue is resolved.

Excellent support, instant replays, Thanks for the team.

I like the customer support, it is really nice to have a product where the support team is always available and quick to resolve issues.

Love this calling platform. A bit more than I want to pay sometimes but all in all they are one of the best.

The lack of paying attention to detail in the web pages was evident in similar problems that occurred getting the software to work.

It was a misunderstanding on our side and the result is a full-year charge. I will be pressing charges in India, the EU, and the USA.

Great basic outbound calling software, perfect for smaller companies.

There are times when connections drop, and this can cause inconvenience.

Its cheap, user friendly and more importantly the support team is superb.

Quality of the call is very good and text messages are good.

Pricing is a little costly. Because I am a startup I feel it costly.

I am using the application for four weeks and it provides me everything which I need. Customer Service is very  good.

Integration was very easy with the help of the great support team.

Their sales team was very effective and ALL of their support infrastructure is incredibly responsive.

If you have a problem with a phone number or line, you are dead. They don't provide any answer.

Ease of adding and removing agents. Easy to set up international numbers if you have international teams.

We were able to deploy Toky within a few days, and have reliable phone service for our customer department team. The dashboard is easy to use, and change setting on the fly.

We have this speechlist software and when a delegate needs to speak he adds himself to the speechlist and the Toky operator sees that and use the Toky excellent powerdialer.

They are very friendly and reliable, when you need them, they help you, and this is something that happens naturally, no stress at all.

Helpful customer care service. Swift and solution-based responses to their clients' enquiries.

The bot as pretty darn good too. The integration with Insightly was seamless.

Simple and inexpensive but buggy and bad service.

Calls were being missed. We made many attempts to rectify to no avail.

The service was great and what we needed at the time.

Excellent services across the top. Customer service, tech and call quality were all exceptional.

I was able to set up Toky in less than a month and training my new team members have always been very easy and quick.

Does what it says on the tin. I would certainly recommend Toky as good telecom / communication platform.

Great, best customer support I have received in years.

The flexibility, user friendliness and definitely the price.

Toky support team is the best support team ever.

Very simple to implement, great functionality, metrics excellent with clear reports, cost excellent.

Great company with very competitive pricing for the most needed features and integrations.

Sometimes  phone  call  connectivity can be weak.

I think it was likely easy to integrate with our systems, allows some good transitions from one internal tool to another, but overall is too limited for a larger company.

Very easy to use and track your progress, and the Toky team is friendly and very helpful.

Toky was a reliable, and cheap phone service that was effective when we were working from the office.

After reviewing other providers, Toky is the most flexible and affordable tool out there. I am very happy with the service.

The most important for me was its integration to my CRM and unlike other providers on the market, they integrated with Zoho. That was the real purchasing point for me and my team.

The platform is easy to use. Has many options for IVR and general settings.

US Dollar

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more.


Primary features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. Additionally, the platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls.


CallHippo integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive. Pricing of the product is based on per month, per user basis and support is extended via email, phone, live chat and documentation.



LongDescription

Real-Time Analytics

Call Transfer

Quality Management

Status Tracking

Customizable Reports

Access Controls/Permissions

Activity Tracking

IVR/Voice Recognition

Automatic Call Distribution

Agent Interface

Voice Mail

Auto-Dialer

Blended Call Center

Call Recording

Call Logging

Collaboration Tools

Automated Routing

Call Center Management

VoIP

Call Routing

Text to Speech

Contact Management

Outbound Call Center

Inbound Call Center

Phone Key Input

Call Reporting

Multi-Channel Communication

Queue Management

Predictive Dialer

Caller ID

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Knowledge Base Management

Telemarketing Management

Manual Dialer

Reporting/Analytics

Voice Customization

Purchasing & Receiving

Call Monitoring

Third-Party Integrations

Callback Scheduling

On-Demand Recording

VoIP Connection

Archiving & Retention

Call Tracking Metrics

Web browser (OS agnostic)

Bronze plan: $16 per user per month
Silver plan: $24 per user per month
Platinum plan: $40 per user per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

CallHippo

Live Online

Documentation

Videos

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile applications for Android and iOS devices, which helps professionals make international calls, receive messages and manage voicemails, even from remote locations.


Key features of Toky include call history tracking, call encryption, audio greetings, call transfer, bulk SMS, call transcripts and access control. Managers can gain real-time visibility into agents' calls, utilize the whisper functionality to provide suggestions during ongoing calls and sort interactions using customizable tags. Additionally, it lets users communicate with customers via SMS, send/receive MMS messages and filter calls based on unavailability.


Toky facilitates integration with various third-party systems such as WhatsApp, Zapier, Intercom, PipeDrive and more. The product is available on monthly and annual subscriptions and support is extended via live chat, email and phone.



Real Time Analytics

SMS Messaging

Employee Directory

Real-Time Monitoring

File Transfer

Call Queues

Mobile Access

Real Time Data

Voicemail Transcription

Virtual Call Center

Real-Time Notifications

Interaction Tracking

Contact Database

Monitoring

Call Transcription

SIP Trunking

Automated Attendant

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Windows 8

Windows 10

$25.00/user/month ENTREPRENEUR
$20.00/user/month ENTREPRENEUR (billed annually)


$35.00/user/month (Starting 3 agents) BUSINESS
$30.00/user/month (Starting 3 agents) BUSINESS (billed annually)

1 local or toll-free number included in 38 countries.
Extra phone numbers start at $4/month

CallHippo vs Toky

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons