CallHippo vs Wingman

RATING:

4.24

(411)

CallHippo has 411 reviews and a rating of 4.24 / 5 stars vs Wingman which has 285 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (411)
4.64 / 5 (285)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 1, 2023
January 31, 2023
Pros/Cons
  • Pros

  • Easy to set up, looks like good cost effective solution for my need.
  • Phone App - alternative to mobile. Amazing costumer support - they reply in the chat very fast.
  • Cons

  • Lack of voice mail drop and sms sequences was annoying in that i had to find different solutions to then stitch together.
  • The lack of paying attention to detail in the web pages was evident in similar problems that occurred getting the software to work.
  • Pros

  • I like the interface the most. Out of so many such apps I have used, Wingman has been one of the very rare cases where all the features are accessible with a few clicks.
  • I like the keyword filtering i.e. pressing on words that were spoken like price, competitors etc will take you straight to that section of the call.
  • Cons

  • Sometimes the transcription of the conversation is not 100% accurate, therefore it can result a little bit confusing when trying to identify a specific part of the dialogue.
  • I have trouble with WiFi connections sometimes and have to make calls via my physical phone and calls cannot be recorded this way.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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