CallHippo vs Yonyx

CallHippo has 249 reviews and a rating of 4.24 / 5 vs Yonyx which has 104 reviews and a rating of 4.79 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.24 / 5 (249)

4.79 / 5 (104)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 11, 2021

January 27, 2021

Pros/Cons

  • Pros

  • Once you learn to use it, it is very easy and robust. It does more than what we need it to do, and the price is great.

  • It was pretty easy to use and it also seemed good value for money

  • Cons

  • wish it had an easier integration with ZOHO. However, when you configure it with ZOHO it works great and never breaks.

  • Calling credits, could be great if unlimited call plans are added.

  • Pros

  • Yonyx is a great app that I use every day. It helps me have a fluent conversation and has changed the way I speak with leads at my workplace. integration is vital and Yonyx is completely compatible.

  • Great Support Continuous enhancements over years based on customer feedback. Easy Integration with CRM system for seamless channel escalation Ease and use and Interactive Great value for money

  • Cons

  • Getting started can be a little daunting, but once you get in the flow of using the system everything starts to click.

  • The admin page is not as intuitive as I'd like it to be but once you learn how it works it can be overcome.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Pricing Guide

2020 Call Center Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos