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CallingPost vs Crises Control
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.9 / 5
Value for Money
4.5 / 5
4.9 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
April 29, 2024
February 7, 2024
Pros/Cons
Pros
- The best part of calling post is their customer service. If I ever have an issue, I simply place the call to the friendly staff and they take excellent care of me, solving any and all issues.
- CallingPost has made all customer contact helpful and attainable, and there are reliable loyalty test solution.
- Having the ability to set up Groups and call only those. I am impressed at how the product has improved since we started using it.
Cons
- Over the past few months I've found that when I go to create and send messages I just get a message that the systems was unable to send, no reason or error why.
- When I called the representatives at Calling Post, they immediately refunded those calls and apologized for the problem.
- Calling Post has been an ESSENTIAL tool during this health crisis.
Pros
- The Crises Control app is very easy to use, and helps fulfill the duty of care to the company/organisation and to colleagues and employees.
- What I loved most about the software was the response time as well as the ease of use.
- Overall the team managing our organisation has been very helpful and worked with us effectively to implement the tool for our organisation.
Cons
- The business problem we need a fix to was how to communicate without our employees and clients during a business disruption event that took out our email and website.
- M struggling to think of negatives about the project.
- The last release wasnt working as well as the new release.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
