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CallingPost vs TextMarks
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.5 / 5
4.7 / 5
Customer Support
4.5 / 5
4.8 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
April 29, 2024
July 15, 2021
Pros/Cons
Pros
- The best part of calling post is their customer service. If I ever have an issue, I simply place the call to the friendly staff and they take excellent care of me, solving any and all issues.
- CallingPost has made all customer contact helpful and attainable, and there are reliable loyalty test solution.
- Having the ability to set up Groups and call only those. I am impressed at how the product has improved since we started using it.
Cons
- Over the past few months I've found that when I go to create and send messages I just get a message that the systems was unable to send, no reason or error why.
- When I called the representatives at Calling Post, they immediately refunded those calls and apologized for the problem.
- Calling Post has been an ESSENTIAL tool during this health crisis.
Pros
- I love that we have the ability to send mass texts for all our subscribers at once. The schedule feature is one of my favorite features because I can schedule ahead of time and get it done right then.
- What I truly love about TextMarks is the ease and accessibility in which we are able to engage with our community, and vice versa.
- Their customer service was exceptional. SENSITIVE CONTENT] was the nicest, most helpful tech I've ever had the pleasure of talking to when I needed help.
Cons
- I had some trouble working with the customer database.
- There have been a few instances where the uploading and syncing of CSV files has been challenging. One time I was told it was a system error.
- We used other text platforms before based on price and that was a mistake.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
