CallRail

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Ratings & Reviews

Overall Rating

4.60 / 5 (124)

4.07 / 5 (14)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

March 12, 2020

February 20, 2020

Pros/Cons

  • Pros

  • The customer service with this company is really amazing. They are great at taking feedback and like to try to incorporate this into their product roadmap.

  • Good software in general easy to use when everything is working properly

  • Cons

  • There are issues from time to time with bad numbers. However, for the most part their customer service is quick to fix.

  • The reporting takes a little time to get the hang of, but once you've got it down - it isn't too bad.

  • Pros

  • The service is great, and the mobile app was best in class

  • Used this product for a while and overall it worked well but wasnt as fully featured as some products

  • Cons

  • Nothing major. The setup size of windows applications is very large, can be reduced. Because the Android and iOS application sizes are small.

  • There is no 24/7 support and limited phone selection. The queing option is also limited. Other additional features can cost.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

21 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots