# CallTools vs JustCall - 2026 Comparison - Software Advice

> CallTools vs JustCall - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/call-center/calltools-profile/vs/justcall

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CallTools vs JustCall

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 3, 2026

# CallTools vs. JustCall: 2026 Comparison

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Updated June 3, 2026

# CallTools vs. JustCall: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/call-center/calltools-profile/)

[CallTools](https://www.softwareadvice.com/call-center/calltools-profile/)

4.8

[(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses CallTools

Based on 156 reviews

-   Popular among: Small businesses
-   Most common industries: Real Estate (27%), Finance & Accounting (13%) and Professional Services (10%)
-   Top use cases: Auto Dialer (21%), Call Center (20%) and Predictive Dialer (10%)

93% of users recommend this product

[](https://www.softwareadvice.com/call-center/justcall-profile/)

[JustCall](https://www.softwareadvice.com/call-center/justcall-profile/)

4.1

[(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/)

Starting Price

$29.00per month

Free trial

Free version

Pros:

-   User Interface
-   Customer Support

Cons:

-   Call Management
-   Pricing

Who uses JustCall

Based on 224 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (22%), Retail, Consumer Goods & Services (12%) and Finance & Accounting (10%)
-   Top use cases: Customer Service (20%), Telephony (20%) and Call Recording (19%)

66% of users recommend this product

[](https://www.softwareadvice.com/call-center/calltools-profile/)

CallTools

4.8

[(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/)

[](https://www.softwareadvice.com/call-center/justcall-profile/)

JustCall

4.1

[(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.8

Based on 156 reviews

Ease of use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.8

4.1

Based on 224 reviews

Ease of use

4.3

Value for money

4.1

Customer support

4.1

Functionality

4.1

## User interface

* * *

## Key features

Features selected based on 380 reviews from Call Center

* * *

Activity Dashboard

N/A

Automatic Call Distribution

N/A

Call Center Management

4.9

Call Monitoring

4.9

Call Recording

4.9

Call Routing

4.9

Activity Dashboard

2.7

Automatic Call Distribution

4.3

Call Center Management

4.3

Call Monitoring

4.4

Call Recording

N/A

Call Routing

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

SugarCRMNot enough reviews

](https://www.softwareadvice.com/crm/sugarcrm-profile/)[

3CLogicNot enough reviews

](https://www.softwareadvice.com/customer-experience/3clogic-cloud-contact-center-profile/)[

Avaya Experience PlatformNot enough reviews

](https://www.softwareadvice.com/call-center/aura-call-center-elite-profile/)

[

ActiveCampaignNot enough reviews

](https://www.softwareadvice.com/crm/activecampaign-profile/)[

PipedreamNot enough reviews

](https://www.softwareadvice.com/bi/pipedream-profile/)[

PipedriveNot enough reviews

](https://www.softwareadvice.com/crm/pipedrive-profile/)

## Reviews

* * *

EP

Elad P.ManagerReal Estate, 2-10 employees

"It handles high-volume outbound calling well, but it doesn’t feel very modern and could be easier to use. Once you get used to it, it’s reliable, but there’s room for improvement, especially on the usability side."

Jan 2, 2026

Jason H.OWNERReal Estate, Self-Employed

"Then after signing up \[sensitive content hidden\] from tech support onboards me and say woah you use a chromebook, that might not work you may want to get a PC or Mac."

Jul 12, 2025

KC

Kelly C.Operations ManagerConstruction, 11-50 employees

"We find the transfer feature to be quite helpful, along with shared phone numbers and text (SMS) inboxes."

Nov 20, 2025

Drew H.PartnerAccounting, Self-Employed

"The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation. Despite this, we were required to pay for a subscription up front, only to be informed at the end of the compliance process that we would not receive phone service."

Apr 10, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Readymode vs CallTools](https://www.softwareadvice.com/compare/171343-Readymode/vs/223069-calltools/)[Five9 vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/five9/)[Salesforce Sales Cloud vs JustCall](https://www.softwareadvice.com/compare/2764-Salesforce/vs/75453-justcall/)[LiveAgent vs JustCall](https://www.softwareadvice.com/call-center/justcall-profile/vs/liveagent/)