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Ratings & Reviews

Overall Rating

4.83 / 5 (132)

4.20 / 5 (367)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

December 19, 2019

December 16, 2019

Pros/Cons

  • Pros

  • Quality of sound is awesome and very friendly to use.

  • This is a terrific product. The customer support is excellent as well. I find it very easy to input call lists and I have been getting lots of connects.

  • Cons

  • Every once in a while we have server issues, but they are typically fixed very quickly.

  • The Software is great but I highly recommend making sure your own internal network and internet provider is reliable when dealing with VoIP services.

  • Pros

  • I like the fact it is easy to use, also gives me the chance to move forward or backward in the recordings

  • The ease of use. Great reliabity with little or no down time. Works great for work at home agents.

  • Cons

  • At the time, the non CRM user interface was a little dated but easy to use and reliable.

  • It is kind of hard to get installed, and I have to go into it a weird way every day because it doesn't play nice with my Java, but I'm used to the back way now so it still works well.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

5 Recommendations

4 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots