Supported Operating System(s):Web browser (OS agnostic)
Chorus.ai is a cloud-based call recording solution which assists medium to large sized firms with conversation analytics and collaboration. Its key features include call summary, artificial intelligence, process management and reporting.
The application comes with a module which enables users to record, summarize and store customer conversations in real-time. Managers can use the coaching network functionality to analyze conversations and highlight important moments that convert or stall opportunities. The solution maps conversations to the CRM and enables teams to generate customized reports.
Chorus.ai integrates with third-party applications such as Zoom, WebEx, BlueJeans, Google Meet, UberConference, Outreach, Truly, Gsuite, Slack and Salesforce. I...
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