--- title: "Chorus Software Reviews, Demo & Pricing - 2026" description: "Review of Chorus Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/chorus-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Chorus Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/chorus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/chorus-profile/alternatives/) # Chorus Review From $100/month Free trial 1 plan Wondering if Chorus is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Chorus 4.5 [(67)](https://www.softwareadvice.com/crm/chorus-profile/reviews/) Pricing Starting at $100.00 per month ### About Chorus Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software, data, and intelligence for more than 20,000 companies worldwide. Founded in 2015, Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice of the customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-100%. Wondering if Chorus is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## Chorus User Interface ## Popular Chorus Alternatives Main Product Chorus 4.5 [(67)](https://www.softwareadvice.com/crm/chorus-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.50Value for money - 4.50Customer support - 4.40Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18806)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4482)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(622)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6994)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [The Magazine Manager](https://www.softwareadvice.com/crm/mirabeltechnologies-profile/) 4.8 [(352)](https://www.softwareadvice.com/crm/mirabeltechnologies-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.70Value for money - 4.77Customer support - 4.57Functionality Pricing Available upon request Get Price ## Chorus Pricing and Plans Starting price: $100.00 per month Free Trial Free Version Basic $100.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Chorus Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of Chorus Activity Tracking Archiving & Retention Auto-Dialer Call Recording Call Reporting Call Tracking Categorization/Grouping Collaboration Tools Commenting/Notes Conversation Intelligence CRM Dashboard Email Management Feedback Management Forecasting Learning Paths/Tracks Meeting Management Onboarding On-Demand Recording Opportunity Management Performance Management Performance Metrics Sales Reports Scheduled Recording Search/Filter Training Management ## Chorus Integrations Webex Suite Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review GoTo Meeting Integration rated undefined from -1 review ClearSlide Integration rated undefined from -1 review Outreach Integration rated undefined from -1 review Five9 Integration rated undefined from -1 review See all 10 integrations ## Chorus User Reviews ## Chorus customer ratings - Overall rating: 4.5/5 - Total reviews: 67 ### Rating distribution - 5 stars: 42 reviews (63%) - 4 stars: 21 reviews (31%) - 3 stars: 2 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.4/5 --- ### Chorus helps me improve my skills everyday. - Overall rating: 5/5 - Reviewer: Colby S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve. #### Cons Doesn't integrate with Google Hangouts very well. --- ### Used to be very good… - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Product was solid and it was a great company, until recently… #### Cons Were acquired by Zoominfo. Alongside with that, came high pressure sales tactics and opaque pricing. --- ### Chorus - Overall rating: 2/5 - Reviewer: Elena G. - Verified reviewer: Yes - Industry: Sports - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 2/5 #### Pros Ability to recall information from a call or demo with clients from a week to however far back is a benefit to all users. #### Cons Very "big brother" feeling with the ability for management to join calls... lots of incorrect habits created by managers without the proper "heads up" given to the rep. Limit the amount of feedback that is notified to the rep - review as many calls but limit the amount of emails/notifications sent about the review, unless stated by the reviewer. --- ### Great for recording calls and sharing moments - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our Sales Team uses it a lot for coaching and mentoring. Customer Success (my team) mostly uses it for sharing feedback themes with our Product Team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it records my calls and shows me the themes that came up during our call. This allows me to easily identify the moments in my call that are relevant to share with my team, and then I can clip those moments and share them via Slack. #### Cons The transcripts are just plain wrong. Like 75% of the words written are not the words we said. I know text to speech is tricky. They do, pretty much always, capture the trigger words for themes that we established on setting it up, though: "Next Steps", names of competitors, names of projects, etc. --- ### Incredibly useful tool for learning as an early sales professional - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. the features were great, the interface and insights aren't as good as gong #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros I loved Chorus because I was able to review deals that I wasn't involved with as a learning opportunity #### Cons The mobile app wasn't great; the interface was hard to navigate --- ### Use Chorus if you want to improve - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Training and improvement #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it will automatically hop into my calls and there is nothing I have to do on my end to get that to happen. I also love that I can use it during cold calls as well. #### Cons I wish it transcribed the conversation a bit better. --- ### Great call insights! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Chorus is very helpful from a Marketing perspective since we can gain a lot of valuable insights quickly to apply to messaging by listening to customer and prospect calls. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like the search functionality along with the call coaching tips! #### Cons I don't like that there are a few default features that I have to change each time. --- ### When my days are packed with sales meetings, Chorus is my backup memory - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I don't have to stress about information I forgot to write down on sales calls. Especially when I'm preparing for a follow up meeting, it's extremely helpful to go back to a Chorus recording and search for parts of the conversation that will help inform how to approach the next interaction. #### Cons The user interface could be friendlier. It's not always easy to search and filter for other people's meetings --- ### Chorus is a game changer! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Chorus records our AEs discovery calls and demos throughout the sales cycle and provides analytics around them. We use Chorus for continual coaching, training, onboarding new employees, etc. Their support/team is wonderful to work with. #### Cons Chorus is a fairly new product and they're constantly improving the product. With that, there are some features like advanced analytics that I'd love to see. --- ### Great tool for hearing your calls - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros makes it very easy to be coached. I can also review my calls for detials that i initially missed #### Cons The transcription and follow up suggestions aren't quite spot on yet, but getting better --- Showing 1 - 10 of 67 Reviews [See All Reviews](https://www.softwareadvice.com/crm/chorus-profile/reviews/) ## Chorus Popular Comparisons [Salesforce Sales Cloud vs Chorus](https://www.softwareadvice.com/compare/2764-Salesforce/vs/472686-chorus/)[HubSpot CRM vs Chorus](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/472686-chorus/)[Kylas Sales CRM vs Chorus](https://www.softwareadvice.com/crm/chorus-profile/vs/kylas/)[Zoho CRM vs Chorus](https://www.softwareadvice.com/crm/chorus-profile/vs/zoho-crm/) [Compare All Alternatives](https://www.softwareadvice.com/crm/chorus-profile/alternatives/) ## Other Top Recommended Call Recording Software [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **6** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (570) Recently recommended **3** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (484) Recently recommended **3** times Stuck Between Options? 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