Webex

Webex vs eTollFree

RATING:

4.39

(6631)

Webex has 6631 reviews and a rating of 4.39 / 5 stars vs eTollFree which has 28 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.39 / 5 (6631)
4.68 / 5 (28)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 29, 2022
December 8, 2020
Pros/Cons
  • Pros

  • I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.
  • This is a very good software for meetings and it is secure and fast comparing to Zoom and Teams. Their customer support are really great too.
  • Cons

  • If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.
  • The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.
  • Pros

  • Also the tech support has been great. I learned the system very quickly and was up and running in no time.
  • I like the user interface. Its clean and easy to use.
  • Cons

  • There was a problem on set up. It was a few months back and I can't remember what it was now, but i likely lost a few calls.
  • Difficult to change without help and customer service is hard to make contact with. However, it should be noted it has been over three years since I have had to make any changes.
Pricing Range
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular Webex Comparisons