CloudTalk

PhoneBurner

Add to compare

Ratings & Reviews

Overall Rating

4.77 / 5 (102)

4.83 / 5 (122)

Ease-of-Use

5.0 / 5

5.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 21, 2020

February 17, 2020

Pros/Cons

  • Pros

  • I love the ease of use for the dashboard that allows me to keep track of my number of daily calls. This makes it easier to fill out my end of day reports for my supervisors.

  • I like everything that is easy to control that it costs little money

  • Cons

  • small outages, but not often, it was probably caused by the Internet

  • The software works well, I did not recognize any problems.

  • Pros

  • Easy to use, reliable and with a lot of features.

  • Ease of use. Easy to learn. Very responsive. Customer support is top notch.

  • Cons

  • Limitations on sort options are a pain to work around, but workable. It would also be helpful to have more integrations like an easy ServiceNow integration.

  • Better for businesses, it's kinda pricy for a single user who might have a passing need for it. Still outstanding software if you require call filtering

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

19 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots