CloudTalk

Add to compare

Ratings & Reviews

Overall Rating

4.71 / 5 (107)

4.48 / 5 (77)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 31, 2020

February 26, 2020

Pros/Cons

  • Pros

  • I love the ease of use for the dashboard that allows me to keep track of my number of daily calls. This makes it easier to fill out my end of day reports for my supervisors.

  • Cloudtalk is super easy to use and does the job that far more complex systems do, but much better. Very Intuitive. The support team is really friendly and very responsive.

  • Cons

  • small outages, but not often, it was probably caused by the Internet

  • We started to use CloudTalk more than 2 years ago, back then it was quite basic product with lots of features missing. But they managed to grow and add a lot of stuff and fix most of the issues.

  • Pros

  • I Love RingCentral Automatic Recording it is amazing. It automatically keeps the recordings that I make during my telephone calls.

  • I like the way the navigation tabs and sub-folders are arranged and labeled. Makes it easy for a first time user to read and navigate to the program without any confusion.

  • Cons

  • The color and the theme is my least favorite. But it doesn't affect it's functionality so it is just fine.

  • Additional money to be paid for the recording feature A bit expensive than the new competitors.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

42 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots