Create more powerful customer experiences while reducing cost and complexity so you can grow your customer relationships, empower your agents, and delight your customers. Serve customers where they are and when they want with tr...Read more about Nextiva Contact Center

FrontRunners 2024

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

FrontRunners 2024

Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs. It uses interactive voice response (IVR), automatic call distribution (ACD) a...Read more about Talkdesk

FrontRunners 2024

CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabi...Read more about CallTools

FrontRunners 2024

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, emai...Read more about Five9

Dialpad is an AI-powered cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrat...Read more about Dialpad

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and au...Read more about GoTo Connect

DialedIn (formerly ChaseData) offers cloud-based, standalone call center functionality with customer service and support built into the solution. It’s designed for outbound, inbound and blended call center teams. Dialing capabil...Read more about DialedIn CCaaS

FrontRunners 2024

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingEX ...Read more about RingCentral MVP

FrontRunners 2024

Nextiva brings customers and teams closer by connecting conversations in one AI-powered platform. We connect businesses to all of their conversations, helping them understand their customers in real-time to create personalized exp...Read more about Nextiva

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

FrontRunners 2024

VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID, D...Read more about VoIP.ms

FrontRunners 2024

Google Voice is a cloud-based business phone system that provides users with a unique contact number to receive international calls, send text messages and transcribe voicemails, streamlining communications across the organization...Read more about Google Voice

FrontRunners 2024

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with...Read more about NICE CXone

FrontRunners 2024

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. Cal...Read more about CallHippo

Twilio is the worlds leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means...Read more about Twilio

Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and sales engagement operations. Designed for offices and teams in remote areas, it enables users to integrate the so...Read more about Aircall

3CX Phone System is an open standards communications solution, suitable for any sized business that wants all the features of an advanced contact center at a fraction of the cost. 3CX can take your business communications to the n...Read more about 3CX

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivit...Read more about Ringover

Textedly is a cloud-based SMS marketing tool for businesses of all sizes. The system offers mass group texting, text scheduling and customizable auto replies. Users can send texts over 300 characters long. The system also off...Read more about Textedly

Grasshopper is a cloud-based virtual phone service that helps small to midsize enterprises establish communication with customers through local and toll-free numbers. It provides several modules, including call forwarding, multipl...Read more about Grasshopper

Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with premium voice clarity and a wide array of solutions for specific business ne...Read more about Vonage Business Communications

MiCloud Connect (formerly ShoreTel) is a cloud-based VoIP phone system that offers collaboration and conferencing tools to enable information flow within the organization. The solution enables system administrators to manage use...Read more about MiVoice Business Solution

FrontRunners 2024

Welcome to Kixie, the sales engagement platform that revolutionizes the way you do business. Designed to supercharge your sales performance, Kixie offers ultra-reliable and easily automated calling and texting features that seamle...Read more about Kixie PowerCall

Experience seamless collaboration with 8x8 Work. 8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with...Read more about 8x8 Work

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction...Read more about CloudTalk

VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat and...Read more about VICIdial

FrontRunners 2024

Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialing modes (predictive/power/preview) along with two-way texting, ...Read more about Convoso

FrontRunners 2024

Ooma Office is a cloud-based voice + video solution suitable for businesses of all sizes. The platform includes a full suite of business phone features designed to deliver a flawless communications experience and advance team coll...Read more about Ooma Office

FrontRunners 2024

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX

RingCentral's leading cloud contact center offers skill-based routing, agent management, real-time insights, and more to empower your employees to deliver better customer experiences. With the right tools, your agents can meet you...Read more about RingCentral Contact Center

FrontRunners 2024

Intermedia Unite is a cloud-based voice over internet protocol (VoIP) solution that provides small to large enterprises with several tools to streamline business communications. The centralized platform enables users to send messa...Read more about Intermedia Unite

JustCall is a powerful AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, seamlessly integrating...Read more about JustCall

PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations. The system offers functionalit...Read more about PhoneBurner

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses worldwide, CallRail’s marketing analytics and business communications software delivers real-time in...Read more about CallRail

Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems. Tenfold delivers CTI features like click-to-call, automatic call logging and call...Read more about TenFold

MessageBird is a cloud-based SMS marketing platform designed to help businesses engage with customers across a variety of channels including WhatsApp, voice, live chat and more. The platform enables organizations to track interact...Read more about MessageBird

FrontRunners 2024

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents...Read more about UJET

Intulse is a cloud-based VoIP service for small and midsize businesses. Key cloud VoIP features include conference calls, call transfers, custom hold music, interactive voice response, ring groups, call queues, caller identificati...Read more about Intulse

FrontRunners 2024

XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary featur...Read more about XCALLY

Bandwidth is a modern communications platform giving you access to voice, messaging, and 9-1-1 from the cloud. They offer you the power and reliability of a fully-owned nationwide all-IP voice network paired with a platform of ent...Read more about Bandwidth

FrontRunners 2024

Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and contr...Read more about Acefone

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using int...Read more about CallTrackingMetrics

LoopUp is a cloud-based video conferencing solution designed to help businesses communicate and collaborate with external and internal stakeholders. The platform includes real-time alerts, which let hosts receive automated notific...Read more about LoopUp

FrontRunners 2024

Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new cust...Read more about Emitrr

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile applica...Read more about Toky

Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concur...Read more about Bright Pattern

Your office is now available wherever and whenever you need it. With Mango Voice's enterprise-grade, cloud based, VoIP phone system, you can stay connected to customers, patients, and team members through great features like, Call...Read more about Mango Voice

Myphoner enables sales teams to easily manage their prospects with a simple to use cold outreach CRM, never has it been easier to follow up and drive leads. Whether you do cold calling, warm calling, meeting booking, inside sales...Read more about Myphoner

Bria is a softphone and Unified Communications solution developed by CounterPath. With Bria, businesses can provide their employees with the means to take business-line calls on the go and work remotely from both desktop and mobil...Read more about Bria

FrontRunners 2024

wolkvox is the most innovative, reliable, easy to use and fast to deploy all-in-one cloud contact center solution on the market. With wolkvox you are offering employees and customers a platform to connect and manage voice, chat, ...Read more about wolkvox

Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve customer satisfaction. The software is available both in cloud-based and on-premise deployment options. ...Read more about Ameyo

Welcome to MightyCall's Call Center solution, where we prioritize clear and effective communication tailored to your business. Our solution is more than a tool—it's a partner that helps streamline your daily operations. Here's wha...Read more about MightyCall

InfoFlo is an integrated CRM solution that can be accessed online or installed on-premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users also ha...Read more about InfoFlo

ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtual phone numbers, call tracking, call masking and more. It offers a variety of features such as key performance i...Read more about ZIWO

Send personalized, informational, and emergency text messages, calls, and ringless voicemails messages, fast -- whether they're going to 5 people or 50,000. ...Read more about Call Loop

FrontRunners 2024

Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity. Your sales and support representatives will ...Read more about Squaretalk

Telnyx Suite is a comprehensive cloud communication platform that provides communication capabilities via voice, SMS, fax, and IP services. Telnyx provides global high-speed connections for low latency, high uptime service. The Te...Read more about Telnyx Suite

FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexib...Read more about FluentStream

Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and ...Read more about Dialshree

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experienc...Read more about Vonage Contact Center

Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, technology, services, lifestyle, health and education. It offers users SIP trunking service together with PBX ser...Read more about Phone.com

Exotel is a premier full-stack consumer engagement platform in the emerging markets, which provides an industry-leading customer communication platform for remote customer-facing teams to use. The end goal is to create positive an...Read more about Exotel

MyOperator is a cloud-based business communication platform that provides businesses with tools to streamline customer interactions and improve sales processes. Professionals can use the dashboard to maintain a record of calls and...Read more about MyOperator

With Sideline, you'll get a reliable 2nd number on the phone you already have. ...Read more about Sideline

Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up...Read more about Kavkom

AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to trac...Read more about AVOXI

OpenPhone is a telephony and VoIP solution that helps businesses streamline processes related to contact management, international calling, and internal communication, among other operations from within a unified platform. Staff m...Read more about OpenPhone

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with every...Read more about Spoke Phone

FrontRunners 2024

uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and he...Read more about uContact

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to t...Read more about DialMyCalls

3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including S...Read more about 3CLogic

Zadarma is a cloud-based and on-premise solution that assists small to large enterprises with cloud PBX, virtual phone numbers, VoIP calls and more. It allows users to create a business phone system to streamline processes for int...Read more about Zadarma

Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences for both their customers and agents while ensuring efficiency across operations. Our serverless infrastructure d...Read more about Call Center Studio

Evolve IP is a cloud-based IP phone and collaboration solution suitable for businesses with over 50 employees. It caters to multiple industries including credit unions, financial services, health care, legal, restaurants and veter...Read more about Unified Communications as a Service (UCaaS)

RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more. Interactive v...Read more about RingByName

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and r...Read more about VoIPstudio

Stingo is a CRM software to automate your lead process from the date of inquiry tells the date of closing. CRM is a solution that keeps track of your lead life and gives you a status for Lead in a refined manner. The main goal of ...Read more about Stingo CRM Build in Telephony

FrontRunners 2024

Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world. ...Read more about Global Call Forwarding

Rinkel is telephone software designed by entrepreneurs for entrepreneurs. Ordering and setting it up is extremely easy; you just have to choose a phone number (or request number porting if you already have a fixed line number), ch...Read more about Rinkel

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions...Read more about CloudCall

Channels is a customer service solution for call centers and client success teams that offers tools including channel management, live chat, call management, eCommerce integration, contact history, and more. With Channels, users c...Read more about Channels

FrontRunners 2024

ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, ...Read more about ULTATEL Cloud Business Phone System

SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, workforce scheduling, softphone, SMS marketing and more are available within the system. This solution is ...Read more about SendHub

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive ...Read more about Freshcaller

Playbooks is sales engagement platform that utilizes AI to assist strategic sales teams in targeted selling. It allows users to create engagement strategies for phone, email, social, SMS, and video. These engagement strategies inc...Read more about Playbooks

CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via multiple channels including voice, chat, email, SMS messages and social media platforms. Professionals can utilize ...Read more about CloudAgent

Unitel is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have ti...Read more about UniTel Voice

As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tool...Read more about Aloware

FrontRunners 2024

CALLTURE Communications is a cloud-based phone service that helps business and residential users to communicate with their staff and clients via phone, email, chat, video and text messages. It includes an interactive voice recorde...Read more about Callture

Designed for businesses of all sizes, WeKall is a cloud-based telephony solution that helps configure call campaigns and manage internal team communications on a unified platform. The software allows users to access call recording...Read more about WeKall

NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wa...Read more about NUACOM

BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies business phones, video conferencing, texting and collaboration under a single phone number. Untether your team fro...Read more about BroadVoice Cloud PBX

VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to streamline and improve communications with features such as unlimited minutes, video conferencing, business SMS, auto-...Read more about VirtualPBX

Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows professionals to connect calls with the phone network so businesses don’t have to look for a third-party SIP provi...Read more about Telzio

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. The main functions of the app include text messaging, voice broadcast...Read more about CallFire

Ringostat is a call tracking solution designed to help businesses automate and analyze calls, virtual telephony processes, callbacks and more from within a unfied platform. Ringostat allows marketers to track campaigns and alloc...Read more about Ringostat

Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features...Read more about Ytel

Variphy is a software application that helps call centers integrate Cisco Unified Communications Manager with an enterprise solution for business analytics, reporting, and customer relationship management (CRM). This can be used t...Read more about CDR Call Reporting for Cisco

Dental one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork innovative solutions. Manage online booking, two-way...Read more about Legwork

Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful sales and contact center teams, Natterbox provides industry-leading cloud-based voice technology that ...Read more about Natterbox

Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers in the telemarketing, financial services, healthcare, and education industries launch blended inbound and outbou...Read more about SpitFire

PanTerra Streams provides UCaaS communications and collaboration for mid-market to enterprise level businesses. It's the only all-in-one call, text, conference, fax, web meeting, and file sharing cloud communications solution. I...Read more about PanTerra Networks

Alvaria CX Suite takes the best of the proven and feature rich platforms - Aspect® Unified IP®, Aspect ALM, Noble CC and Noble OnQ - into a comprehensive go forward solution for inbound service and outbound engagement available on...Read more about Alvaria CX Suite

Cloud Voice for Microsoft Teams from UniVoIP Why Use Microsoft Teams as a Phone System? ● You already have M365, so maximize your existing Microsoft investment - and cut costs drastically. ● True Unified Communications - busine...Read more about UniVoIP

Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, unified and engaging conversations. Dixa allows your team to deliver instant and continuous service across pho...Read more about Dixa

Ubefone is a online telephone and video call software. It was created in France and specifically developed for all types of companies, small and large. This online communication solution offers an all in one cloud telephony appli...Read more about Ubefone

Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking. The system c...Read more about Ring.io

Truly is a business voice over IP (VoIP) solution available as a mobile application. Key features include an auto or predictive dialer, call recording, computer telephony integration (CTI), conference calling, an auto-attendant an...Read more about Truly

OnRelay is a complete and powerful mobile business phone system with enterprise level features! OnRelay allows users to use business phone numbers and manage company mainline calls from a smartphone. OnRelay also eliminates the n...Read more about OnRelay

iotum’s white-label platform gives you complete customization of the video and voice experience without building it from scratch. Leverage iotum’s proprietary technology including video, automatic transcriptions, sentiment analysi...Read more about iotum

Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time analytics...Read more about Dialfire

Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help small and medium telemarketing, fundraising and appointment scheduling businesses. Key features include appointment ...Read more about Adversus

Talkroute is a cloud-based business phone systems solution that helps small to large businesses manage text messaging, online conferences, voicemails and more. The platform allows users to make and receive calls seamlessly from de...Read more about Talkroute

Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate with your internal team to ensure that our voice solution meets your unique need...Read more about Zendesk Talk

Amazon Connect - Cloud contact center. Superior low-cost customer service using machine learning. In minutes, you can set up a contact center that can scale to support millions of customers. You can use Amazon Connect to create h...Read more about Amazon Connect

ICR Evolution is an omnichannel solution for contact centers aimed at providing a seamless consumer experience. It has served a variety of clients, from large outsourcers to small and medium companies, who use the solution for mul...Read more about ICR Evolution

Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and social media to engage customers. Voiso's dialers and answering machine detection allow sales teams to reach mo...Read more about Voiso

Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts. Key features include canned responses, speech recognition, call recording, conference calling, notifications, an...Read more about Yodel

Ring4 is a cloud-based telephony solution that helps small to midsize businesses create virtual sim cards, international or local corporate phone numbers and personal lines. Key features include Wi-Fi calling, messaging with emoji...Read more about Ring4

SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer service processes and convert leads. It enables organizations to enhance agents' productivity with real-time dash...Read more about SparkTG VCC

Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increase their agents’ productivity. The software provides the necessary tools to allow agents to deliver answers and su...Read more about Vocalcom Hermes360

Eloquant is a cloud-based CX platform based in France, and a partner committed to helping European companies manage, orchestrate, measure, and improve conversations with customers thanks to an extended Cloud Contact Center and Voi...Read more about Eloquant

Vodia PBX is a hybrid VoIP PBX solution that caters to businesses in industries like healthcare, education, call centers and hospitality. It helps them to manage communications within organizations and with external clients. The s...Read more about Vodia PBX

TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups, enterprises, and nonprofits. Designed to simplify interactions across remote teams and with customers, TalkChie...Read more about TalkChief

Nectar Desk provides cloud-based call center software for a variety of industries. It offers a suite of call center features such as call recording, interactive voice response (IVR), call transfers and agent analytics. Nectar Des...Read more about Nectar Desk

eVoice is a web-based virtual phone system designed to help small businesses streamline communication with customers. Features include web conferencing, recording, sequential ringing, online faxing, call queuing and recording. T...Read more about eVoice

Comm-unity by NetFortris (formerly Fonality) is a cloud-based communication and collaboration business phone system that caters to all business sizes. Comm-unity scales easily as your business grows, always works when you need it,...Read more about Comm-unity

Easycall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This solution is available in multiple languages including English, Italian, and Spanish. Easycall Cloud provides various fe...Read more about EasyCall Cloud

Dialing Innovations offers a call center solution designed for outbound, inbound, omnichannel and blended midsize and large call centers. The solution can be deployed in the cloud or installed on-premise. Key features include call...Read more about Dialing Innovations Call Center Application Suite

eXsight by MTS is a telecom expense management suite. In the system, telecom expenses are attached to telecom assets, so that companies can maintain the minimum necessary inventory of their telecom assets all the time. The asset m...Read more about eXsight

BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording, predictive dialer, and complete reports. Users can add ready-made integrations ...Read more about BeInContact

Spearline is a communication quality assurance tool that helps organizations analyze telecommunication services to ensure streamlined functions. The platform lets businesses evaluate audio quality, test connections, define perform...Read more about Spearline

intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, soc...Read more about Intalk.io

Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephone systems and mobiles services on a unified platform. It offers a customer relationship management (CRM) solution...Read more about Jet Interactive

Upgrade your business communications with the pascom cloud phone system. With an easy-to-use, all-in-one feature set, pascom offers a cost-effective yet professional cloud communications platform for your business....Read more about Pascom Cloud

IR Collaborate is a unified communications monitoring platform designed to help businesses predict disruptions and optimize performance across on-premise, cloud, or hybrid audio, voice, and other collaboration systems. Managers ca...Read more about IR Collaborate

Doocti in an IVR and predictive dialer solution that allows businesses to seamlessly integrate the platform with several third-party CRMs, helpdesks and other solutions. It allows customer-facing agents to automatically receive an...Read more about Doocti

VIS Centralino in Cloud is a solution that helps businesses perform call autonomy, record audio messages, and set personalized schedules. The traffic analysis module helps provide detailed outgoing and incoming telephone traffic r...Read more about VIS Centralino in Cloud

Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile devices. Key features include call transfer, voicemail to text, call recording, contact management and configurable ...Read more about CircleLoop

NFON provides Business Solutions for Smart Communication. Cloud-powered suite bringing Voice and video calls, customer contact, seamless Integrations and enablement all together. Our smart business communication platform (Cloud...Read more about NFON

Next-Gen CTI & Phone System built for Salesforce. Leverage our fully integrated power dialer, local presence, voicemail drop, Salesforce call routing, call recording, native reporting, and more with our all-in-one communication so...Read more about PhoneIQ

Inxide by Increso is a cloud-based customer communications solution, designed to help contact centers of all sizes personalize client interactions using different technologies such as biometric authentication, smart speaker, Natur...Read more about Increso

SkySwitch is a cloud-based PBX system that helps IT businesses manage customer communication processes using chat, voice, and video conferencing tools. It lets staff members access the business SMS module to send text-based and mu...Read more about SkySwitch

InfiniTalk is a contact center management with CRM, SMS, chat application, short messages, IVR, call recording, text analysis and more. It is a call center that provides cloud services and on-premises functions....Read more about InfiniTalk

Stay connected from anywhere with the flexibility of UCx. The integrated enterprise-grade VoIP calling allows you to make calls from a phone, mobile device or tablet giving you the ultimate flexibility to stay connected with your ...Read more about UCx

Designed and developed in Australia, ipSCAPE is a cloud contact center technology solution that is feature rich, scalable and offers advanced integration capabilities. Hosted on Microsoft Azure, the contact center technology integ...Read more about IPscape

Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoint...Read more about inConcert Contact Center

Ingenius is a computer telephony integration (CTI) solution designed to help contact centers track, analyze, manage and report on customer call interactions on a unified platform. It integrates telephony systems with customer rela...Read more about InGenius

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based...Read more about Centralpoint

Voxox Hosted PBX is a cloud-based business VoIP phone system for SMBs that allows organizations to communicate with their customers. Key features include the ability to set multiple phone numbers as a single PBX extension, real-ti...Read more about VOXOX

Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relations. Kiamo offers a smart distribution engine that selects the right advisers for each new interacti...Read more about Kiamo

Making contact is the beginning of every success story. Good advice, a specific question, service, research or a solution. Human contact is still the best foundation for making new connections and really reaching people. Conversat...Read more about Steam-connect

Callroute is a call recording solution that can help automate your entire Microsoft Teams provisioning process. Save time and reduce manual errors when provisioning users in Microsoft Teams. With Callroute's Automated Provisionin...Read more about Callroute

Placetel with Webex is tailored to small start-ups with big plans, medium-sized companies embracing the digital transformation and multinationals that always want to be two steps ahead. The solution combines the Placetel cloud cal...Read more about Placetel

RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce agent downtime and time between calls, so your agents spend more time making valuable customer connections and c...Read more about RingCentral Engage Voice

Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries. The software has key features like IVR for interacti...Read more about Diabolocom

CM.com Communications Platform allows users to engage with their customers via all mobile channels and enhance the customer experience they offer. CM.com’s Communication Platform connects users with their customers through multip...Read more about CM.com Communications Platform

Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a contact center, and omnichannel capabilities. The system is suitable for businesses aiming to streamline costs and...Read more about Callbox

Streamline business communication with ITC Cloud, the definitive game-changer in unified communications. Effortlessly collaborate from anywhere, be it your trusty desk phone, handy cell phone, or reliable computer. But what disti...Read more about ITC Cloud

Voice Shot is a cloud phone solution that helps businesses streamline operations related to call forwarding, screening, transfer, blocking and more. The urgent alert module lets users broadcast text and voice messages to create pu...Read more about VoiceShot

Aline is a cloud-based VoIP solution that helps businesses streamline remote communication via video conferences, live chat, call routing and more. Callers can use unlimited local and long-distance calls to the United States and C...Read more about Aline

Thirdlane Multi Tenant PBX is a standout platform in the telecommunications space. It offers an unbeatable combination of advanced PBX and UC features, at an affordable price point. Beyond reliable VoIP telephony and advanced cont...Read more about Third Lane

SnapCall is a Live Video tool for Virtual Sales that helps convert web-traffic into buyers. It's always been thought that sales should be done in-person, but the e-commerce growth and the pandemic has changed the way we communica...Read more about SnapCall

Textr Team is a business phone system with text messaging and CRM capabilities. Textr Team caters to small businesses and teams across various industries. Key features of Textr Team include the ability to purchase phone numbers,...Read more about Textr Team

KrispCall is a cloud-based telephony system that offers advanced features for high-growth startups and modern enterprises. With KrispCall, you can instantly get toll-free, local, mobile, and national phone numbers in over 100 co...Read more about KrispCall

PhoneCall is a cloud-based solution that helps businesses streamline processes across telemarketing campaigns using AI-enabled predictive dialers, text-to-speech technology and more. Managers and leaders can search agent names to ...Read more about PhoneCall

thinQ is an API platform that assists with voice and text messaging in the cloud. With its workflows, businesses can buy and port phone numbers to enable call tracking campaigns and more dials for the clients. It helps route call...Read more about thinQ

Pronexus VBVoice is an on-premise call center solution that helps small to large enterprises build and develop interactive voice response (IVR) applications using a drag-and-drop interface. It enables users to convert text files i...Read more about VBVoice

Yeastar Cloud PBX is a unified communications solution that helps businesses in healthcare, hospitality, retail and other industries manage VoIP PBX systems and VoIP gateways. It allows employees to communicate with team members a...Read more about Yeastar Cloud PBX

Vxt is ideal for busy businesses that make and receive phone calls and video calls throughout the day, both within the workplace and with customers and clients. Its detailed integrations make compliance and record keeping easier...Read more about Vxt

Voice Clearity provides technology such as call processing systems and services for businesses of any size. Voice Clearity specializes in cloud-based technology including interactive voice response (IVR) & Customized interactive...Read more about Voice Clearity

CCaaS platform for enterprises of all sizes featuring robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built-in AI tools. Thrio offer...Read more about Thrio

Knowlarity is one of Asia’s leading cloud communication companies. It powers the business communication needs of companies with scalable & robust Cloud-based business communication solutions. Its innovative solutions in Voice, Vi...Read more about Knowlarity

The best thing about this app is that it works globally. Yes, you can call anyone, anytime you want, from anywhere around the world, with zero hidden charges. What serves as an icing on the cake is the great call quality. So, you ...Read more about DialerHQ

Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony features to run your business on your terms with efficiency. With advanced calling and routing option...Read more about Zoho Voice

FusionWorks Business Phone Services is a comprehensive cloud phone service for businesses of any size that is suitable for remote teams. It allows businesses to equip employees with a complete hosted PBX solution with HD voice qua...Read more about FusionWorks Business Phone Services

Conference Call by West (formerly known as Intercall) is a solution for small businesses. It includes features such as call recording, playback, break-out rooms, chat, attendee polling, detailed reporting, and more. Conference cal...Read more about Conference Call

Broadcaster Bot is an innovative product from Concepto Móvil that provides a comprehensive solution for serving customers through conversations on various platforms, such as WhatsApp, Facebook Messenger, Google Business Chat, and ...Read more about Broadcaster Mobile

Sparrow is a productivity suite that combines multiple customer experience tools with a unified agent desktop, including customer relationship management (CRM), ticketing, surveys, sentiment analysis, chatbots, and business intell...Read more about Sparrow

Regal is the Outbound Phone & SMS Sales Platform. Build an outbound funnel to hit your growth goals way faster. Unlike traditional contact center software, Regal uses real-time customer behaviors to personalize outreach, offering ...Read more about Regal

Gnatta is a cloud-based solution, which creates communication technology, tiered across five products for small to large organizations. Full coverage is available across digital channels including webchat, email, messaging and soc...Read more about Gnatta

With mobile and desktop capabilities, Tresta is a cloud-based business phone system that provides unlimited calling and texting from on-the-go and call scheduling and routing at the desk. Key features include dynamic caller ID, au...Read more about Tresta

DID Logic is a VoIP and local SIP trunking solution that helps businesses in education, customer care, eCommerce, hospitality, trading and other industries streamline processes related to call encryption, automatic call distributi...Read more about DID Logic

Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks. We offer a wide r...Read more about Daktela

Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows compani...Read more about Odigo

San Softwares provides unbeatable IVR services in India with SanIVR, the ultimate software for call center agents. By prioritizing customer calls based on their urgency, SanIVR enables quick and efficient resolution of issues. You...Read more about SanCCS

Dastia is a tool that helps businesses know which marketing channels generate the most sales, track sales calls, and manage leads in order to close more deals. This call tracking and lead management solution collects valuable insi...Read more about Dastia

Alteva is a provider of telecommunications services that offers a cloud-based business phone system called Alteva Hosted VoIP. Alteva also offers SIP trunking (a service that connects calls between VoIP systems and the traditional...Read more about Momentum

Designed for businesses of all sizes, Omnicus is a cloud-based customer service solution that helps optimize help desk processes through voice calls, SMSs, emails and more. Key features include artificial intelligence (AI), unifie...Read more about Omnicus

Kaleyra is a platform for personalizing client communications with chatbots, voice services and other tools. The solution delivers transactional messages, OTPs and promotions to customers in a timely manner. It offers applications...Read more about Kaleyra

InfoCision is a customer support software designed to help businesses manage sales pipeline, telemarketing, outbound calling, leads and call centers. The platform enables managers to pre-fill customer data and demographics, score ...Read more about InfoCision

Zangi provides a full-scale interactive modern messenger platform on top of which you can build your business solution in a short period. Various features can be added to Zangi platform to build any type of communication and coll...Read more about Zangi

RapportCMS is a cloud-based contact center solution with all key call center tools available on demand. While most providers have built solutions from a telephony perspective, it helps recognize what happens after the agent says h...Read more about RapportCMS

Dialics offers international call tracking software. It provides customers with phone numbers in 50 countries. Businesses can set up advertising campaigns based on analytiсal insights from inbound calls. Dialics caters to marketin...Read more about Dialics

Noda provides a contact center solution for midsize and large contact centers. Key features include inbound automatic call distribution (ACD), interactive voice response, reporting, agent scripting, call recording and a workforce ...Read more about Noda Contact Center

Blueface is a cloud-based business VoIP phone solution that is suitable for businesses of all sizes. Key features include international numbering, call conferencing, number porting, IVR, account management, call barring and more. ...Read more about Blueface Hosted PBX

Conquer is a revenue engagement solution that equips sales teams with the tools and insights they need to accelerate fan engagement and conquer their day. As a native application for both Salesforce and Microsoft Dynamics 365, Con...Read more about Conquer

itPBX is a cloud-based business VoIP solution that delivers a suite of business communication services to small and midsize organizations. itPBX features include caller ID, VMX locator, call spy, dictation and more. Its VoIP ...Read more about itPBX

Slingshot VoIP includes automated attendants, employee extension features, predictive dialer, automatic call distribution and more. The solution is cloud-based and provides mobile apps for Android and IOS users. Slingshot can...Read more about Slingshot VoIP

Solgari is a cloud-based contact center and communication solution for small, midsize and large businesses. It caters to financial services, FinTech, e-commerce, retail, logistics, recruitment and government. Primary features incl...Read more about Solgari

VoiceMaxx CE (Cisco Edition) by West IP Communications is a cloud-based enterprise PBX solution. Key features include inbound and outbound calling capability, call control functionalities, personal conferencing and 'Mobile Connect...Read more about VoiceMaxx CE

Simple Phone Co is a cloud-based business VoIP solution for small to midsize businesses. Key features include automatic call distribution, call recording, conference calling, auto attendant, internet fax, softphone and SIP trunkin...Read more about Simple Phone

Product description missing...Read more about EveryDay Voip

VRS is a Windows and Linux-based system that helps businesses manage audio and call recording processes. It allows businesses to handle audio recordings across multiple channels. It has a user-friendly and robust user interface an...Read more about VRS

With Phone Notify API, businesses can send and receive bulk automated phone calls per minute plus more on a global scale. Program our fully programmable voice API to create custom experiences that customers enjoy, and also save yo...Read more about Phone Notify API

Audara is a telephony and VoIP solution that helps businesses streamline processes related to call routing, chat campaign management, contact history tracking, predictive dialing, and more from within a unified platform. It allows...Read more about Audara

Deliver consistent, on brand, multi-channel communications to your customers with ease. Through the use of automated call, text, email, and voice first SPLICE Software support businesses of all sizes in creating engaging and effec...Read more about SPLICE Dialog Suite

Maintain a seamless customer relationship with Office24By7’s CRM software, integrated with mail, messages, and call features. This CRM software allows you to process, organize, and distribute leads and convert them into reliable c...Read more about Cloud Telephony Software

YOVU Office Phone is a Canadian owned and operated Business VoIP Solution. The full-featured system is created for businesses of all sizes. Scalable and secure, the YOVU platform is hardened in two Canadian locations providing f...Read more about YOVU

CallerDesk is an online call handling system primarily aimed at service-sector businesses. It also handles customer-initiated calls and monitors sales activity. Key features include call routing using configurable directing strate...Read more about CallerDesk

Soho66 is a cloud-based Voice over Internet Protocol (VoIP) solution that lets you place calls over the internet. Being cloud-based means it can be accessed remotely, so your users can work from any location. With a Soho66 busin...Read more about Soho66

Cloud Hosted Phone, VoIP & UCaaS- metricVOICE by Fastmetrics. Smarter communications from $15 per month. Connect how you work, where you work. Secure single sign-on for calls, texting, video conferences, presence and integrations...Read more about metricVOICE

iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicemail, phone tree and call routing features. iPlum is a mobile VoIP application that helps businesses receive and m...Read more about iPlum

Amwork is a platform that offers companies a potent builder to construct a distinctive workspace that automates their business procedures. The company's workspace builder is made to allow companies to design unique workplaces with...Read more about Amwork

Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and more....Read more about Humach

DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant ...Read more about DCDial

Answer360 is a cloud-based VoIP solution designed for small and midsize businesses. The solution offers call routing, video conferencing, SIP trunking and other call center functionalities. Answer360 offers hosted VoIP phone ...Read more about Answer360

Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording, voicemail...Read more about Fonvirtual Virtual PBX

Telemation is an on-premise customer relationship management (CRM) solution for call centers offered by Database Systems Corp. (DSC). Telemation provides users with its own telephony system and uses computer telephony integration ...Read more about Telemation

Maintain a seamless customer relationship with Office24By7’s CRM software, integrated with mail, messages, and call features. This CRM software allows you to process, organize, and distribute leads and convert them into reliable c...Read more about Office24by7

iTeleCenter is a cloud-based call center software that's designed for small businesses and entrepreneurs. The goal of iTeleCenter is to provide top-of-the-line business communication functionality and experience to small businesse...Read more about iTeleCenter

Because the world looks differently every day and BNA will follow with ease. To give your employees the complete customer view in a few square centimeters to improve the conversation. To have the suggestions for a good conversa...Read more about BNA