This is a user friendly system, you are able to have accurate reports and information about you representatives. You are able to download reports even from a month ago, which makes this a more valuable software.
Its really easy to use and set up, all of the reports that you run are really accurate and you can be able to see on different lists the campaigns that you are going to dial and you representative as well. You are able to see on real time the sales that you are completing and also the hours that your team has been logged in too.
I not sure i have found something that I dislike about this software.