Jive Contact Center

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Ratings & Reviews

Overall Rating

4.31 / 5 (141)

4.63 / 5 (341)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

April 13, 2020

January 16, 2020

Pros/Cons

  • Pros

  • Awesome service, helps me organize inbound and outbound calls and faxes!

  • I love how i stay logged in when i click on my icon to start our day. The text box is easy to use. The fax feature is awesome

  • Cons

  • the GUI could use some work. It is easy to use with mtiple folks, could be better

  • Customer Service is great but sometimes communication with reps can be frustrating but overall they are great.

  • Pros

  • Very easy to use interfaces. Great customer service. We've been using Jive for several years and the system has been extremely reliable.

  • We have had a great experience since originally being set up. Quality has been great with very minimal issues. I would recommend this service!

  • Cons

  • -Interface is a touch slow sometimes -Works so well on mobile that sometimes it's hard to unplug from work

  • I love this software and there I can't say anything that I don't like with it, except that sometimes it won't let me log in but then again I'd say it is more of a user issue than the software.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots