crmConnect is a cloud-based customer relationship management platform suite that includes tools to manage sales automation, field service, customer support, social CRM, call center and channel management.
With crmConnect, companies can maintain a customer database, track opportunities in the pipeline, monitor to-do items, store documents and send appointments to Google Calendar, as well as Microsoft Exchange Server, Outlook and Office 365. The solution also interfaces with MailChimp for email campaigns. Users have the ability to view and segment customer data to build sales campaigns. It also offers an API toolset for market automation and survey capture.
crmConnect is recommended to small companies in several industries, including pharmaceuticals, software, retail, consulting and manufacturing. crmConnect is accessible from Internet-connected devices such as iPads, Windows tablets, smartphones, Macs and PCs.
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