--- title: "Cyburdial Software Reviews, Demo & Pricing - 2026" description: "Review of Cyburdial Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/cyburdial-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Cyburdial Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Cyburdial Review From $15/month Free trial 1 plan Wondering if Cyburdial is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Cyburdial 5.0 [(6)](https://www.softwareadvice.com/call-center/cyburdial-profile/#reviews) Pricing Starting at $15.00 per user per month ### About Cyburdial CyburDial is a web-based remote office management & operations platform (ROMOP) designed for today's world which offers organizations a complete "Cybur Office" with everything that they need to run their business in today's world of remote workers. CyburDial comes with operations management (CRM), communication/sales, accounting & finance, research & development, human resources, and IT security modules. Wondering if Cyburdial is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Cyburdial User Interface ## Popular Cyburdial Alternatives Main Product Cyburdial 5.0 [(6)](https://www.softwareadvice.com/call-center/cyburdial-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.83Value for money - 4.83Customer support - 5.0Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1003)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(885)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Aircall](https://www.softwareadvice.com/call-center/aircall-profile/) 4.2 [(465)](https://www.softwareadvice.com/call-center/aircall-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 3.94Value for money - 4.05Customer support - 4.07Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/) 4.4 [(269)](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.24Value for money - 4.30Customer support - 4.32Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [CommPeak Dialer](https://www.softwareadvice.com/call-center/commpeak-dialer-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price ## Cyburdial Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Basic $15.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cyburdial Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Cyburdial Access Controls/Permissions Accounting Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Assignment Management Auto-Dialer Automatic Call Distribution Billing & Invoicing Blended Call Center Calendar Management Callback Scheduling Call Center Management Call Reporting Call Scheduling Call Tracking Call Transfer Campaign Management Campaign Specific Caller ID Chat/Messaging Client Management Client Portal Collaboration Tools Commenting/Notes Communication Management Computer Telephony Integration Customizable Branding Customizable Fields Customizable Templates Data Import/Export Document Management Electronic Payments Email Management Employee Activity Monitoring Employee Management FCC Compliance File Transfer Financial Management FTC Compliance Inbound Call Center Interaction Tracking Inventory Management Lead Management List Management Live Chat Manual Dialer Marketing Automation Meeting Management Mobile Access Monitoring Multi-Channel Communication Order Management Outbound Call Center Performance Management Performance Metrics Predictive Dialer Prioritization Progressive Dialer Progress Tracking Projections Project Management Project Time Tracking Purchase Order Management Purchasing & Receiving Quotes/Estimates Real-Time Data Real-Time Reporting Reminders Remote Access/Control Remote Support Reporting & Statistics Scheduling Single Sign On Softphone SSL Security Tagging Task Management Third-Party Integrations Time & Expense Tracking Time Zone Tracking Training Management Vendor Management Voice Mail Workflow Management ## Cyburdial Integrations HubSpot Content Hub Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review SuiteCRM Integration rated undefined from -1 review Vtiger CRM Integration rated undefined from -1 review Zoho Desk Integration rated undefined from -1 review ## Cyburdial User Reviews ## Cyburdial customer ratings - Overall rating: 5/5 - Total reviews: 6 ### Rating distribution - 5 stars: 6 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 5/5 --- Have you used Cyburdial and would like to share your experience with others? ### Fantastic Resource - Overall rating: 5/5 - Reviewer: Calum K. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fantastic resources to help ViciDial administrators. Loads of really great step by step tutorials to help you get the most from your system. All free and the owner is easily contactable and eager to help if you have any issues. #### Cons I can't think of any features that are missing. #### Vendor response Thank you sir for your kind words, we aim to please and help our community stay compliant towards the FCC Replied July 2021 --- ### Inexpensive & Reliable - Overall rating: 5/5 - Reviewer: Frank M. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered To date I have had very good experience using Cyburdial services #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about using Cyburdial is how quickly they are there to help you with any thing that comes up. Very inexpensive compared to other service providers. #### Cons Really can't say I have a least like about the service. It's overall just right #### Reasons for switching to Cyburdial Price is the real reason it counts for our business --- ### When it comes to quality, [SENSITIVE CONTENT HIDDEN] is the guy to go, cyburdial the company to handle your Daily tasks - Overall rating: 5/5 - Reviewer: Guillermo Q. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered We have been working for quite some time and [SENSITIVE CONTENT HIDDEN] address a few issues we were having, fix them, and allow us to grow and offer our customer a better quality on services #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of use, support was amazing, very knowledgeable person are found here I only deal and talk to [SENSITIVE CONTENT HIDDEN] !!! #### Cons that it was not free as in BEER, but hey, if i wanted quality, it has a price tag #### Reasons for switching to Cyburdial They try to do the switch, after 10 days "TRYING" they could NOT figure it out, and when we have 7 agents logged IN, it starts to kick others out, and it was over 60 agents, 10 days wasted, we lost 3 Customers, and took us long time and effort to grow back again #### Vendor response We appreciate you as a customer and have been blessed to learn from you as much as you have learned from us. We look forward to many more years together in this business partnership. Replied May 2021 --- ### Dial smart not hard - Overall rating: 5/5 - Reviewer: Jack G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CyburDial solved the 2020 problem of being able to stay open and profitable while working with a remote team of agents. What we got was the benefit of increased productivity due to the insight it’s reporting modules offer. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CyburDial is very flexible & works on most computers, tablets, & smart phones. It’s perfect for users on the go or who value the freedom of being able to work from anywhere on any device, including the one they already have. #### Cons Cyburdial is not the easiest software to use out of the box. New users may find the many different features intimidating & cumbersome at first. Some features are more of a gimmick than a feature. #### Vendor response We appreciate your review and have been blessed to have you as a client as we have learned as much from you as you ahve from us. Thank you and we look forward to many years to come. Replied May 2021 --- ### He is an expert! - Overall rating: 5/5 - Reviewer: Anupam R. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are a Pro at what they do and their software, are systematic in managing and maintaining it. So, if and when there are issues, they are well prepared, and have quick solutions. #### Cons Currently, I do not have any thing that is not positive! #### Vendor response Thank you for your kind words, its always a pleasure doing business with you Replied July 2021 --- ### Cyburity test - Overall rating: 5/5 - Reviewer: Diego H. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the quality of call and the personalization of webrtc phone #### Cons The color of the application and design, vicidial by default has not good css design. #### Vendor response Thank you for submitting a review, we are pleased to serve you for all your call center needs. 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