# Cyburdial Software Reviews, Demo & Pricing - 2026

> Review of Cyburdial Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/call-center/cyburdial-profile

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Cyburdial

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Overview

# Cyburdial 2026: Benefits, Features & Pricing

Wondering if Cyburdial is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Cyburdial

5.0

[(6)](https://www.softwareadvice.com/call-center/cyburdial-profile/#reviews)

Pricing

Starting at $15.00 per month

### About Cyburdial

CyburDial is a web-based remote office management & operations platform (ROMOP) designed for today's world which offers organizations a complete "Cybur Office" with everything that they need to run their business in today's world of remote workers.

CyburDial comes with operations management (CRM), communication/sales, accounting & finance, research & development, human resources, and IT security modules.

Wondering if Cyburdial is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

## Cyburdial User Interface

## Popular Cyburdial Alternatives

Main Product

Cyburdial

5.0

[(6)](https://www.softwareadvice.com/call-center/cyburdial-profile/#reviews)

Ratings Breakdown

-   4.67Ease of use
-   4.83Value for money
-   4.83Customer support
-   5.0Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Ringover](https://www.softwareadvice.com/voip/ringover-profile/)

4.7

[(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.51Value for money
-   4.62Customer support
-   4.65Functionality

Pricing

Starting at $29.00 per month

Get Price

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4.5

[(387)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.48Value for money
-   4.51Customer support
-   4.51Functionality

Pricing

Starting at $90.00 per month

Get Price

Alternative Product

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4.8

[(324)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.69Value for money
-   4.78Customer support
-   4.74Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Readymode](https://www.softwareadvice.com/product/171343-Readymode/)

4.6

[(142)](https://www.softwareadvice.com/product/171343-Readymode/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.49Value for money
-   4.46Customer support
-   4.58Functionality

Pricing

Starting at $199.00 per month

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

## Cyburdial Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Basic

$15.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Cyburdial Features

-   Popular features found in Call Center
    
    Caller ID
    
    Call Logging
    
    Call Monitoring
    
    Call Recording
    
    Call Routing
    
    Call Scripting
    
    Contact Management
    
    CRM
    
    Dashboard
    
    IVR
    
    Queue Management
    
    Reporting/Analytics
    
-   More features of Cyburdial
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Assignment Management
    
    Auto-Dialer
    
    Automatic Call Distribution
    
    Billing & Invoicing
    
    Blended Call Center
    
    Calendar Management
    
    Callback Scheduling
    
    Call Center Management
    
    Call Reporting
    
    Call Scheduling
    
    Call Tracking
    
    Call Transfer
    
    Campaign Management
    
    Campaign Specific Caller ID
    
    Chat/Messaging
    
    Client Management
    
    Client Portal
    
    Collaboration Tools
    
    Commenting/Notes
    
    Communication Management
    
    Computer Telephony Integration
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Templates
    
    Data Import/Export
    
    Document Management
    
    Electronic Payments
    
    Email Management
    
    Employee Activity Monitoring
    
    Employee Management
    
    FCC Compliance
    
    File Transfer
    
    Financial Management
    
    FTC Compliance
    
    Inbound Call Center
    
    Interaction Tracking
    
    Inventory Management
    
    Lead Management
    
    List Management
    
    Live Chat
    
    Manual Dialer
    
    Marketing Automation
    
    Meeting Management
    
    Mobile Access
    
    Monitoring
    
    Multi-Channel Communication
    
    Order Management
    
    Outbound Call Center
    
    Performance Management
    
    Performance Metrics
    
    Predictive Dialer
    
    Prioritization
    
    Progressive Dialer
    
    Progress Tracking
    
    Projections
    
    Project Management
    
    Project Time Tracking
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    Quotes/Estimates
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reminders
    
    Remote Access/Control
    
    Remote Support
    
    Reporting & Statistics
    
    Scheduling
    
    Single Sign On
    
    Softphone
    
    SSL Security
    
    Tagging
    
    Task Management
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Time Zone Tracking
    
    Training Management
    
    Vendor Management
    
    Voice Mail
    
    Workflow Management
    

## Cyburdial Integrations

HubSpot Content Hub

Integration rated undefined from -1 review

SugarCRM

Integration rated undefined from -1 review

SuiteCRM

Integration rated undefined from -1 review

Vtiger CRM

Integration rated undefined from -1 review

Zoho Desk

Integration rated undefined from -1 review

## Cyburdial User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

5.0

Have you used Cyburdial and would like to share your experience with others?

FM

Frank M.

Verified reviewer

Broadcast Media

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed August 2024

Inexpensive & Reliable

5

To date I have had very good experience using Cyburdial services

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I liked most about using Cyburdial is how quickly they are there to help you with any thing that comes up. Very inexpensive compared to other service providers.

Cons:

Really can't say I have a least like about the service. It's overall just right

Reasons for switching to Cyburdial

Price is the real reason it counts for our business

Read More

CK

Calum K.

Verified reviewer

Telecommunications

2-10 employees

Used daily for more than 2 years

Reviewed July 2021

Fantastic Resource

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Fantastic resources to help ViciDial administrators. Loads of really great step by step tutorials to help you get the most from your system. All free and the owner is easily contactable and eager to help if you have any issues.

Cons:

I can't think of any features that are missing.

Vendor Response

Thank you sir for your kind words, we aim to please and help our community stay compliant towards the FCC

Replied July 2021

Read More

GQ

Guillermo Q.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

When it comes to quality, \[SENSITIVE CONTENT HIDDEN\] is the guy to go, cyburdial the company to handle your Daily tasks

5

We have been working for quite some time and \[SENSITIVE CONTENT HIDDEN\] address a few issues we were having, fix them, and allow us to grow and offer our customer a better quality on services

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy of use, support was amazing, very knowledgeable person are found here I only deal and talk to \[SENSITIVE CONTENT HIDDEN\] !!!

Cons:

that it was not free as in BEER, but hey, if i wanted quality, it has a price tag

Reasons for switching to Cyburdial

They try to do the switch, after 10 days "TRYING" they could NOT figure it out, and when we have 7 agents logged IN, it starts to kick others out, and it was over 60 agents, 10 days wasted, we lost 3 Customers, and took us long time and effort to grow back again

Vendor Response

We appreciate you as a customer and have been blessed to learn from you as much as you have learned from us. We look forward to many more years together in this business partnership.

Replied May 2021

Read More

JG

Jack G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Dial smart not hard

5

CyburDial solved the 2020 problem of being able to stay open and profitable while working with a remote team of agents. What we got was the benefit of increased productivity due to the insight it’s reporting modules offer.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

CyburDial is very flexible & works on most computers, tablets, & smart phones. It’s perfect for users on the go or who value the freedom of being able to work from anywhere on any device, including the one they already have.

Cons:

Cyburdial is not the easiest software to use out of the box. New users may find the many different features intimidating & cumbersome at first. Some features are more of a gimmick than a feature.

Vendor Response

We appreciate your review and have been blessed to have you as a client as we have learned as much from you as you ahve from us. Thank you and we look forward to many years to come.

Replied May 2021

Read More

AR

Anupam R.

Verified reviewer

Renewables & Environment

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

He is an expert!

5

Excellent!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

They are a Pro at what they do and their software, are systematic in managing and maintaining it. So, if and when there are issues, they are well prepared, and have quick solutions.

Cons:

Currently, I do not have any thing that is not positive!

Vendor Response

Thank you for your kind words, its always a pleasure doing business with you

Replied July 2021

Read More

DH

Diego H.

Verified reviewer

Banking

201-500 employees

Used daily for free trial

Review source

Reviewed July 2021

Cyburity test

5

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

I like the quality of call and the personalization of webrtc phone

Cons:

The color of the application and design, vicidial by default has not good css design.

Vendor Response

Thank you for submitting a review, we are pleased to serve you for all your call center needs.

Replied July 2021

Read More

Showing 1 - 6 of 6 Reviews

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