Cyburdial
About Cyburdial
Cyburdial Pricing
Priced per seat (reoccurring on a monthly basis) Plus minutes if choosing the $15/User plan. Minutes are included if choosing the $85/User Plan (based on 40 hour work week)
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Cyburdial
1 - 5 of 5 Reviews
Guillermo
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
When it comes to quality, [SENSITIVE CONTENT HIDDEN] is the guy to go, cyburdial the company to handle your Daily tasks
We have been working for quite some time and [SENSITIVE CONTENT HIDDEN] address a few issues we were having, fix them, and allow us to grow and offer our customer a better quality on services
PROSEasy of use, support was amazing, very knowledgeable person are found here I only deal and talk to [SENSITIVE CONTENT HIDDEN] !!!
CONSthat it was not free as in BEER, but hey, if i wanted quality, it has a price tag
Reasons for switching to Cyburdial
They try to do the switch, after 10 days "TRYING" they could NOT figure it out, and when we have 7 agents logged IN, it starts to kick others out, and it was over 60 agents, 10 days wasted, we lost 3 Customers, and took us long time and effort to grow back again
Vendor Response
We appreciate you as a customer and have been blessed to learn from you as much as you have learned from us. We look forward to many more years together in this business partnership.
Replied May 2021
Jack
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Dial smart not hard
CyburDial solved the 2020 problem of being able to stay open and profitable while working with a remote team of agents. What we got was the benefit of increased productivity due to the insight it’s reporting modules offer.
PROSCyburDial is very flexible & works on most computers, tablets, & smart phones. It’s perfect for users on the go or who value the freedom of being able to work from anywhere on any device, including the one they already have.
CONSCyburdial is not the easiest software to use out of the box. New users may find the many different features intimidating & cumbersome at first. Some features are more of a gimmick than a feature.
Vendor Response
We appreciate your review and have been blessed to have you as a client as we have learned as much from you as you ahve from us. Thank you and we look forward to many years to come.
Replied May 2021
Calum
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Fantastic Resource
Fantastic resources to help ViciDial administrators. Loads of really great step by step tutorials to help you get the most from your system. All free and the owner is easily contactable and eager to help if you have any issues.
CONSI can't think of any features that are missing.
Vendor Response
Thank you sir for your kind words, we aim to please and help our community stay compliant towards the FCC
Replied July 2021
Anupam
Renewables & Environment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
He is an expert!
Excellent!
PROSThey are a Pro at what they do and their software, are systematic in managing and maintaining it. So, if and when there are issues, they are well prepared, and have quick solutions.
CONSCurrently, I do not have any thing that is not positive!
Vendor Response
Thank you for your kind words, its always a pleasure doing business with you
Replied July 2021
Diego
Banking, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2021
Cyburity test
I like the quality of call and the personalization of webrtc phone
CONSThe color of the application and design, vicidial by default has not good css design.
Vendor Response
Thank you for submitting a review, we are pleased to serve you for all your call center needs.
Replied July 2021