Cyburdial

RATING:

5.0

Overview

About Cyburdial

CyburDial is a web-based remote office management & operations platform (ROMOP) designed for today's world which offers organizations a complete "Cybur Office" with everything that they need to run their business in today's world of remote workers. CyburDial comes with operations management (CRM), communication/sales, accounting & finance, research & development, human resources, and IT security modules.

Cyburdial Pricing

Priced per seat (reoccurring on a monthly basis) Plus minutes if choosing the $15/User plan. Minutes are included if choosing the $85/User Plan (based on 40 hour work week)

Starting price:

$15.00 per month

Free trial:

Available

Free version:

Not Available

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Cyburdial Reviews

Overall Rating

5.0

Ratings Breakdown

(5)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

Functionality

Most Helpful Reviews for Cyburdial

1 - 5 of 5 Reviews

Write a Review

Guillermo

Telecommunications, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2021

When it comes to quality, [SENSITIVE CONTENT HIDDEN] is the guy to go, cyburdial the company to handle your Daily tasks

We have been working for quite some time and [SENSITIVE CONTENT HIDDEN] address a few issues we were having, fix them, and allow us to grow and offer our customer a better quality on services

PROS

Easy of use, support was amazing, very knowledgeable person are found here I only deal and talk to [SENSITIVE CONTENT HIDDEN] !!!

CONS

that it was not free as in BEER, but hey, if i wanted quality, it has a price tag

Reasons for switching to Cyburdial

They try to do the switch, after 10 days "TRYING" they could NOT figure it out, and when we have 7 agents logged IN, it starts to kick others out, and it was over 60 agents, 10 days wasted, we lost 3 Customers, and took us long time and effort to grow back again

Vendor Response

We appreciate you as a customer and have been blessed to learn from you as much as you have learned from us. We look forward to many more years together in this business partnership.

Replied May 2021

Jack

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2021

Dial smart not hard

CyburDial solved the 2020 problem of being able to stay open and profitable while working with a remote team of agents. What we got was the benefit of increased productivity due to the insight it’s reporting modules offer.

PROS

CyburDial is very flexible & works on most computers, tablets, & smart phones. It’s perfect for users on the go or who value the freedom of being able to work from anywhere on any device, including the one they already have.

CONS

Cyburdial is not the easiest software to use out of the box. New users may find the many different features intimidating & cumbersome at first. Some features are more of a gimmick than a feature.

Vendor Response

We appreciate your review and have been blessed to have you as a client as we have learned as much from you as you ahve from us. Thank you and we look forward to many years to come.

Replied May 2021

Calum

Telecommunications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2021

Fantastic Resource

PROS

Fantastic resources to help ViciDial administrators. Loads of really great step by step tutorials to help you get the most from your system. All free and the owner is easily contactable and eager to help if you have any issues.

CONS

I can't think of any features that are missing.

Vendor Response

Thank you sir for your kind words, we aim to please and help our community stay compliant towards the FCC

Replied July 2021

Anupam

Renewables & Environment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2021

He is an expert!

Excellent!

PROS

They are a Pro at what they do and their software, are systematic in managing and maintaining it. So, if and when there are issues, they are well prepared, and have quick solutions.

CONS

Currently, I do not have any thing that is not positive!

Vendor Response

Thank you for your kind words, its always a pleasure doing business with you

Replied July 2021

Diego

Banking, 201-500 employees

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2021

Cyburity test

PROS

I like the quality of call and the personalization of webrtc phone

CONS

The color of the application and design, vicidial by default has not good css design.

Vendor Response

Thank you for submitting a review, we are pleased to serve you for all your call center needs.

Replied July 2021

5 Reviews