Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks. We offer a wide range of related telecommunication services which can be used together with a virtual PBX or contact centre or even independently. In developing our solutions, we have utilised the many years’ experience gained from implementing hundreds of contact centres. Omni-Channel We support directly within our own solution all the communication channels you may need in one application - phone, email, help desk, SMS, web chat and social networks. Open platform with API Daktela is an open omni-channel platform with a REST API interface with many ready-mad...