# Dextr Software Reviews, Demo & Pricing - 2026 > Review of Dextr Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/dextr-profile --- [Home](https://www.softwareadvice.com/) / [Contact Center Software](https://www.softwareadvice.com/contact-center/) / Dextr Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Dextr 2026: Benefits, Features & Pricing Wondering if Dextr is right for your organization? Our Contact Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Dextr 5.0 [(3)](https://www.softwareadvice.com/call-center/dextr-profile/#reviews) Pricing Starting at $28.00 per month ### About Dextr Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface. It leverages Amazon Connect as its ACD and the AWS eco-system to manage an omnichannel contact center. Wondering if Dextr is right for your organization? Our Contact Center Software selection experts can help you in 15 minutes or less. ## Dextr User Interface ## Popular Dextr Alternatives Main Product Dextr 5.0 [(3)](https://www.softwareadvice.com/call-center/dextr-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 4.67Customer support - 5.0Functionality Pricing Starting at $28.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Sobot](https://www.softwareadvice.com/product/524506-Sobot/) 4.9 [(102)](https://www.softwareadvice.com/product/524506-Sobot/reviews/) Ratings Breakdown - 4.98Ease of use - 4.90Value for money - 4.94Customer support - 4.91Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) 4.5 [(94)](https://www.softwareadvice.com/call-center/amazon-connect-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.35Value for money - 4.44Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/) 4.6 [(95)](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.58Value for money - 4.55Customer support - 4.55Functionality Pricing Starting at $10.00 per month Get Price ## Dextr Pricing and Plans Starting price: $28.00 per month Free Trial Free Version Basic $28.00 usage based, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dextr Features - Popular features found in Contact Center Agent Interface Chatbot Computer Telephony Integration Queue Management - More features of Dextr Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Auto-Dialer Automated Routing Automatic Call Distribution Blended Call Center Callback Scheduling Call Center Management Call Disposition Caller ID Call List Management Call Logging Call Monitoring Call Recording Call Reporting Call Routing Call Scripting Call Tracking Call Transfer Campaign Management Chat/Messaging Collaboration Tools Contact Database Contact Management CRM Customer History Customizable Reports Data Import/Export Email Management Inbound Call Center Interaction Tracking IVR Live Chat Manual Dialer Monitoring Multi-Channel Communication Multi-Channel Management Multi-Language Multiple Scripts Performance Management Phone Key Input Predictive Dialer Pre-recorded Messages Progressive Dialer Quality Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics SMS Messaging Social Media Integration Survey/Poll Management Surveys & Feedback Text to Speech Third-Party Integrations Voice Customization Voice Mail Workforce Management ## Dextr Integrations Twilio Integration rated undefined from -1 review Amazon Pinpoint Integration rated undefined from -1 review Amazon QuickSight Integration rated undefined from -1 review Salesforce Starter Integration rated undefined from -1 review Amazon Lex Integration rated undefined from -1 review Amazon EC2 Integration rated undefined from -1 review See all 15 integrations ## Dextr User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 4.7 Functionality 5.0 Have you used Dextr and would like to share your experience with others? Peter B. Verified reviewer Telecommunications 2-10 employees Used daily for less than 2 years Review source Reviewed August 2022 Dextr reduces the cost of professional service that would be required to build your call center. 5 We build Amazon Connect call centers on time, on budget and with the highest customer satisfaction scores. We add Dextr to every call center we build significantly reducing both total cost and time to "go live". We have been building Amazon call centers since 2017 when the service was introduced and have Dextr on thousands of call center seats! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The power of Amazon Connect is the vast library of AWS services that you can add to achieve your call center vision. This however requires that you have a skilled software group on your team or you will need to hire an outside professional service group. Dextr provides a range of features that do eliminate the need for these services. At an average of $1 a day per agent, you can eliminate that professional service outlay. Additionally Dextr eliminates the time to go live, as most of the call center features are already embedded i Dextr. Generally the usual cloud providers want multi year contracts, with the first year paid upfront of which 18-22% will be the fee for professional services. The average agent desktop license is $150 a month before you make your first phone call. Compare that with Dextr, no upfront cost and about a $1 a day per logged in un-named agent! Cons: Fortunately there is not a lot to complain about. The Dextr team is responsive to feature requests and often makes modifications to accomplish customer objectives. Reasons for choosing Dextr If you have mad the decision to move to Amazon Connect, you have to compare Dextr to the out of box Call Control Pannel that Amazon provides. See the difference and this becomes obvious! Reasons for switching to Dextr License costs! Read More JeanJacques E. Verified reviewer Information Technology and Services 10000+ employees Used daily for free trial Review source Reviewed October 2022 Quick, Easy and Feature rich 5 The team is amazing, knowledgeable and always willing to go that extra mile. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Really easy to deploy, marketplace makes it very easy to subscribe / try. Integrations and Omni-channel setups are very flexible and easy to use. Cons: Options for hard phones would be great, Reasons for choosing Dextr Pricing, Support and their willingness to work backwards with customers to solve problems and develop additional features. Read More KL Kathy L. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Reviewed August 2022 Dextr compliments AWS Connect 5 great experience from start through implementation Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: this tool is quick and easy to deploy, the cost for the value is very inexpensive Cons: More robust reporting but have been told it is on the product road map Read More Showing 1 - 3 of 3 Reviews ## Other Top Recommended Contact Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **3** times Stuck Between Options? 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