Up and running same day

I set this up for a friends contact centre back in 2013 and to this day it's been fantastic. He's expanded and at least 10 contacts centres I know are using it.

There wasn't sms functionality integrated which would have been nice but it may be there now. Not sure.

Dialer360 been our success partners for years now. The services and valuable software they are offering is simply phenomenal. Id’ gladly recommend all of the Contact Center industry and individuals to use their products!

The outbound dialing rate to the US is a bit expensive.

Satisfied

I believe they posses an excellent Support Team

The fluctuation in price sometimes make it tough to manage daily budgets

I love the product

Tech Support is always there to help if there is an issuse.

Sometimes systems goes down during work ours but tech support is quick to fix. Also not the cheapest dialer.

Overall experience with Dialer 360 is excellent. Technical support is always ready to help, we hardly have any interaction with them as there is no scope of technical issues, they always provide service by asking if everything is smooth every 30 minutes. They give the best support in all aspects and worth doing business. They are trustworthy and can rely on them always.

User Interface is simple and easy to use. Calling quality is excellent, No Breakage of voice. It skips Answering Machines Automatic giving full usage to speak with people.

It is perfect there is no need to change anything