Dialer360 Software

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Find out more:

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About Dialer360

Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features. Dialer360 uses voices with British and American accents to answer and place calls. Voice recordings are made by Dialer360’s team of international agents. Dialer360’s predictive dialing feature makes calls automatically, so users can make and receive any number of calls. Users also have access to agent status boards, which let them check on agents’ performance and activities. This system also includes a database of recorded calls. Dialer360 stores these recordings on a secure server and users can search for recordings by date, lead name, phone number and more. Dial...

Dialer360 Pricing

Contact Dialer360 for detailed pricing information.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

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Dialer360 User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 24 reviews

User Profile

Abdul

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

Really easy to use, stable and cheap.

Up and running same day

Pros

I set this up for a friends contact centre back in 2013 and to this day it's been fantastic. He's expanded and at least 10 contacts centres I know are using it.

Cons

There wasn't sms functionality integrated which would have been nice but it may be there now. Not sure.

Rupendra

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2019

USER FRIENDLY

When I had a chat and talk with the support staff I stopped searching of other services and my search ended with Dialer and i suggest and recommend my co business or small businesses partners and friends to quick start with Dialer 360

Pros

This Software / Interface is user-friendly designed and He is always available if any questions or Support (Technical), hope He is an asset for this company who helped us in a very tough time.

Cons

Service, quality and especially i noticed no company maintains such a huge team for providing CUSTOMER service

Reasons for choosing Dialer360

When i had a chat and talk with [SENSITIVE CONTENT HIDDEN] i stopped searching of other services and my search ended with Dialer and i suggest and recommend my co business or small businesses partners and friends to quick start with Dialer 360

Response from Dialer360

Thanks for your positive feedback.

Replied November 2019

Awais

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

January 2022

Review

Satisfied

Pros

I believe they posses an excellent Support Team

Cons

The fluctuation in price sometimes make it tough to manage daily budgets

drew

Company size: 11-50 employees

Industry: Banking

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Infusion

I love the product

Pros

Tech Support is always there to help if there is an issuse.

Cons

Sometimes systems goes down during work ours but tech support is quick to fix. Also not the cheapest dialer.

Reasons for switching to Dialer360

Wanted newer interface

Response from Dialer360

Drew, Thanks for your response.

Replied January 2022

Faisal

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2018

Dial 360

Overall experience with Dialer 360 is excellent. Technical support is always ready to help, we hardly have any interaction with them as there is no scope of technical issues, they always provide service by asking if everything is smooth every 30 minutes. They give the best support in all aspects and worth doing business. They are trustworthy and can rely on them always.

Pros

User Interface is simple and easy to use. Calling quality is excellent, No Breakage of voice. It skips Answering Machines Automatic giving full usage to speak with people.

Cons

It is perfect there is no need to change anything

Response from Dialer360

Thanks for your positive Feedback.

Replied November 2018

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