Up and running same day

I set this up for a friends contact centre back in 2013 and to this day it's been fantastic. He's expanded and at least 10 contacts centres I know are using it.

There wasn't sms functionality integrated which would have been nice but it may be there now. Not sure.

Dialer360 been our success partners for years now. The services and valuable software they are offering is simply phenomenal. Id’ gladly recommend all of the Contact Center industry and individuals to use their products!

The outbound dialing rate to the US is a bit expensive.

Satisfied

I believe they posses an excellent Support Team

The fluctuation in price sometimes make it tough to manage daily budgets

I love the product

Tech Support is always there to help if there is an issuse.

Sometimes systems goes down during work ours but tech support is quick to fix. Also not the cheapest dialer.

Overall experience with Dialer 360 is excellent. Technical support is always ready to help, we hardly have any interaction with them as there is no scope of technical issues, they always provide service by asking if everything is smooth every 30 minutes. They give the best support in all aspects and worth doing business. They are trustworthy and can rely on them always.

User Interface is simple and easy to use. Calling quality is excellent, No Breakage of voice. It skips Answering Machines Automatic giving full usage to speak with people.

It is perfect there is no need to change anything

This dialer has produced great satisfaction as an owner and equally so to my agents. I strongly recommend at the very least do the demo.

This dialer has the most transparency of all that I've used in the past. The reports are really helpful in terms of allowing me to see how individual campaigns are performing and the real-time status bar is a real jewel for seeing what is or isn't happening.

The software could be a little more intuitive but it still not hard to learn.

Overall highly recommended for any size project. I refer all my clients and customers to 360 for service.

I've used 360 before in the past and was impressed so when a second program came available I signed up again. Our system is built and working great!

I wish that they would hire me and give me commissions.

i have used different dialers since i have started working in the telemarketing industry but this is the most reliable, easy to use and the most colour full dialer i have seen and it is fully recomended from my side

I like it because its really easy to use and its 24/7 Real time support

well there is nothing that i don't like its all positive about it

A fresher skin and is excellent value for money. Support team are always on hand by phone or Skype and are quick to action anything requested, or fix up any issues and teach aspects of the dialer options. Very friendly service. First port of call for an economical call center solution. Few major issues and very versatile. Top notch.

Service is like no other interface is so simple to use.

Software can be updated to look more modern.

When I had a chat and talk with the support staff I stopped searching of other services and my search ended with Dialer and i suggest and recommend my co business or small businesses partners and friends to quick start with Dialer 360

This Software / Interface is user-friendly designed and He is always available if any questions or Support (Technical), hope He is an asset for this company who helped us in a very tough time.

Service, quality and especially i noticed no company maintains such a huge team for providing CUSTOMER service

Overall, it gets our campaign going.

It has all the features we need to carry out our campaigns. We can do both voice and non-voice in the dialer. And the technical support is doing a great job in responding to our inquiries.

We are using avata and sometimes we experience latency issues that affects our interaction with customers.

The best thing about it is the ease of use and the interactive user interface and the thing that makes it truly great is the customer support.

Nothing really and if there is any minor hiccups, it is taken care by the service team immidieatly.

best dialer services

I'm using there services from last one year i enjoyed there customer service they help me always without any hesitation

Everything is perfect i don't think there is any change require

it has made our daily work very easy. most highlight of it is its quality. i would recommend it for everyone

it is very simple and user freindly. support is also very good

sometimes when there is problem then it takes time to solve it, it need to work out on this area for uninterrupted services.

User friendly and very convenient and support team also available round the clock

I find upto the mark so i don’t feel any con

Good work

1) best quality of voice recordings available 2) 24/7 customer support available

It is really good so i have no cons to say as such at this moment

Ability to utilize my leads and time the most efficient way possible for my business.

Ease and efficiency to operate this dialer and get it working to a perfect capacity are unsurpassed. One of the customer support helped me every step on the way and always keep an active and open line of communication for any questions, comments, or concerns. He is a heard worker and amazing!

Our overall experience with Dialer 360 has been primarily positive. The setup and support team allow us to get our job done each day with minimal interruption.

the connection rate is very good considering the price point - which is also good.

Better functioning dashboard pulling all relevant data points into one location.

Overall works great and price is right and integrates with Zendesk and salesforce

Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce.

The support team did not get back to me on occasion but no big deal

The functionality and cost of this dialer are amazing. The customer service has been fast to respond to any and all questions. The best dialer for your money.

Dialer360 is great but it does not integrate with Salesforce. The limited API integration is the only con with this great dialer.

I've been using Dailer360 for my remote agents. It has been a great experience. Their customer care support is also excellent. I would recommend this dialer for any medium to large size enterprise.

I haven't figured out any such experience.

In my job we are using Dialer to connect interested clients to the contact center and so far is very useful.

Very useful, easy to use. Customer support 24/7. Reliable.

The interface is simple it could be more modern. I have nothing to add everything is great.

Dialer 360 among the most reliable VOIP provider, very reliable with round the clock customer support.

Dialer 360 has all the qualities for a good VOIP.

very friendly usage. support team is always available.

all the services are good. best services