Dialpad Support

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Ratings & Reviews

Overall Rating

4.23 / 5 (294)

4.30 / 5 (138)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 19, 2020

February 18, 2020

Pros/Cons

  • Pros

  • The soft phone was easy to use and the experience was great on a Chromebook.

  • It's easy to use, easy to integrate, as well as easy to train and set up accounts as well. Taking calls on computer band phone is Handy and nice

  • Cons

  • Initially, the call quality was not as good as it is now and it is still improving. But I am impressed with the quick feedback tool to "rate the quality of this call" after most conversations.

  • I like the interface where you login initially, but after that, the software seems a bit clunky and unintuitive.

  • Pros

  • Awesome service, helps me organize inbound and outbound calls and faxes!

  • I love how i stay logged in when i click on my icon to start our day. The text box is easy to use. The fax feature is awesome

  • Cons

  • the GUI could use some work. It is easy to use with mtiple folks, could be better

  • Customer Service is great but sometimes communication with reps can be frustrating but overall they are great.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

10 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots