# Dialshree Software Reviews, Demo & Pricing - 2026 > Review of Dialshree Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/dialshree-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Dialshree Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/dialshree-profile/alternatives/) # Dialshree 2026: Benefits, Features & Pricing Wondering if Dialshree is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Dialshree 4.7 [(74)](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/) Pricing Starting at ₹59.00 per month ### About Dialshree Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others. Dialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection. Visit us @ https://elisiontec.com/products/contact-center-software/ Wondering if Dialshree is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Dialshree User Interface ## Popular Dialshree Alternatives Main Product Dialshree 4.7 [(74)](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.64Value for money - 4.79Customer support - 4.68Functionality Pricing Starting at ₹59.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price ## Dialshree Pricing and Plans Starting price: ₹59.00 per month Free Trial Free Version Basic ₹59.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dialshree Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Dialshree Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Answering Machine Detection API Auto-Dialer Automated Routing Automatic Call Distribution Automatic Outbound Dialer Blended Call Center Callback Scheduling Call Center Management Call Disposition Call List Management Call Reporting Call Scheduling Call Tracking Call Transfer Campaign Management Campaign Specific Caller ID Chat/Messaging Collaboration Tools Communication Management Computer Telephony Integration Conferencing Contact Database Customer Database Customer History Customizable Caller ID Customizable Fields Customizable Reports Data Import/Export Email Management Email Templates For Cloud Phone Systems Inbound Call Center Integrations Management Interaction Tracking Knowledge Base Management Lead Capture Lead Management List Management Live Chat Macros/Templated Responses Manual Dialer Mobile Access Monitoring Multi-Channel Communication Multi-Channel Management Multi-User Collaboration On-Demand Recording Outbound Call Center Performance Management Performance Metrics Predictive Dialer Preview Dialer Prioritization Progressive Dialer Real-Time Analytics Real-Time Chat Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting & Statistics Ring Groups Role-Based Permissions Self Service Portal Service Level Agreement (SLA) Management Single Sign On SIP Trunking SMS Messaging Social Media Integration Support Ticket Management Surveys & Feedback Text to Speech Third-Party Integrations Ticket Management Virtual Voicemail Voice Mail VoIP Workflow Management ## Dialshree Integrations Third Party Risk Management Integration rated undefined from -1 review Vtiger CRM Integration rated undefined from -1 review SuiteCRM Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review ## Dialshree User Reviews Overall Rating 4.7 Ratings Breakdown 5 76% 4 18% 3 7% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.6 Customer support 4.8 Functionality 4.7 HG Herat G. Verified reviewer Financial Services 501-1000 employees Used daily for less than 2 years Review source Reviewed October 2019 Experiance of Dilshree 5 Overall Experience is good, Ratings Breakdown 5 Ease of use Previously 4 4 Value for money Previously 5 3 Customer support Previously 5 5 Functionality Previously 4 Pros: Quality and features. means there are some features are really help for reducing the drop calls. and quality of Calls are also good. Cons: Two way calls without knowing investor we can guide to our agent. Read More kk kuldip k. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for less than 2 years Reviewed July 2024 Technical Support Manager 5 Now we are happy to use this Dialshree application Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \*\*Auto Redialing missed Calls The application provides a satisfying user experience, with specific praise for its functionality. Cons: The system includes default reports and schedules maintenance times to ensure effective performance and upkeep. Vendor Response Dear Kuldip, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec Replied August 2024 Read More SH Shantanu H. Verified reviewer Consumer Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed November 2019 User Friendly 3 Overall good.But need to work on agent time details(agent reports).For example agent has completed 09 hours of shift but it is showing only 08 hours from outside & when we check it from inside it is showing 09 hours. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: help us to export reports very easily.All the required details are available on screen(RTA) Cons: Sometimes it got too slow that agents are unable to logged in Vendor Response Dear Shantanu, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec Replied October 2022 Read More SS Sanket S. Verified reviewer Telecommunications 201-500 employees Used weekly for less than 12 months Reviewed August 2024 Customer Experience with DialShree 5 The seamless WhatsApp integration was a game-changer, enabling us to reach customers on a platform they use daily. The ability to maintain conversation history and context has greatly enhanced our customer service experience. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Top Notch Customer Experience with DialShree Auto dialing process for the calling process Cons: Our experience with DialShree has been nothing short of transformative. The omnichannel communication capabilities have allowed us to connect with our customers across platforms without missing a beat Vendor Response Dear Sanket, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec Replied August 2024 Read More RS Rajeev S. Verified reviewer Retail 201-500 employees Used daily for less than 2 years Review source Reviewed June 2023 Highly Recommended 5 Amazing Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: DialShree, our trusted contact center partner for over a year, has transformed our operations. Its robust features like customized call routing, intuitive IVR, and detailed reports, coupled with exceptional support, have empowered us to maximize productivity and enhance customer engagement. Cons: Couple of agent modules needs to be customized, rest is to good to use Vendor Response Dear Rajeev, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec Replied June 2023 Read More RM Rajeshkumar M. Verified reviewer Hospital & Health Care 5001-10000 employees Used daily for more than 2 years Reviewed June 2023 DialShree is recommended for better agent productivity & efficiency 5 Great experience, from \[sensitive content hidden\], entire team is super supportive. Modules are customizable & UI is super swift. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: DialShree has revolutionized our contact center operations, significantly enhancing our agent productivity and efficiency. The sticky agent feature ensures that customers are consistently connected with the same agent, fostering personalized and seamless interactions. With skill-based routing and a Multilevel IVRS system, our call routing has become smarter and more streamlined, enabling us to deliver exceptional customer experiences. We highly recommend DialShree for its remarkable capabilities in optimizing agent performance and customer service. Cons: Nothing as such, but few modules can be added at product level. Vendor Response Dear Rajeshkumar, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec Replied June 2023 Read More KJ Kamlesh J. Verified reviewer Information Technology and Services 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2023 Dialshree - Recommended 4 So far so good. Dialshree fulfilling our process requirements Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: DialShree supports Omnichannel like Phone Calls, WhatsApp, Social Media, SMS, Email, Video Call, and Screen Share. All communication channels will be available as integral features within Dialshree. All the features are impactful. very easy to use as team provide constant support and training. Cons: SMS Templates customization can be difficult at times. But their team assist us with everything. Vendor Response Dear Kamlesh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec Replied July 2023 Read More ND Nabarun D. Verified reviewer Insurance 1001-5000 employees Used daily for less than 2 years Review source Reviewed May 2022 Superb! user friendly and flexible application 4 As of now seems Great! as team is Very supportive to equipped us with all requirement of call center hassle free Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: 1\. This software support all major technologies which help easy integrations with various software of company. 2. It has all the standard services required to run a call center plus flexible to customize as per our requirement. 3. in overall 2 years we had hardly any downtime you can consider not even 8hrs overall as of now. Cons: 1\. Customization time & cost for a specific requirement can be high sometimes. 2. few Business analytic cannot be extracted directly in view formats however same can be downloaded in raw format and can make report. Reasons for switching to Dialshree applications was not supportive in WFH solutions (mobile applications) Vendor Response Dear Nabarun, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec Replied October 2022 Read More vp vyankatesh p. Verified reviewer Automotive 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2023 Finest Cloud based Call Center Solution 5 Really great experience working with DialShree, their solution is advanced to match with market requirements. Support is also quick and smooth, our experience with \[sensitive content hidden\] is really great. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Switching to a cloud-based call center solution with DTMF IVR was a game-changer for our business. The seamless setup process and intuitive DTMF IVR interface allowed our customers to resolve queries independently, reducing wait times. Scalability of the cloud-based solution ensured we could handle call volume fluctuations effortlessly. It saved us costs while maintaining high service quality during peak periods. Cons: Sometimes call drop issue happens, but that is not frequent. Vendor Response Dear Vyankatesh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec Replied June 2023 Read More Josh M. Verified reviewer Used daily for less than 12 months Review source Reviewed May 2018 Excellent work. Excellent communication. Very knowledgeable. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They were able to take my idea and make it work in my project. Very knowledgeable about the software. Will definitely be using them again. Cons: None. I really do not have any cons. I am only repeating that I don't have any cons because of the minimum character length Vendor Response Dear Josh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! If you're still facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec Replied October 2022 Read More Showing 1 - 10 of 74 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/) ## Dialshree Popular Comparisons [Salesforce Sales Cloud vs Dialshree](https://www.softwareadvice.com/compare/2764-Salesforce/vs/370837-dialshree/)[LiveAgent vs Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/vs/liveagent/)[Zendesk Suite vs Dialshree](https://www.softwareadvice.com/compare/26892-Zendesk/vs/370837-dialshree/)[LiveChat vs Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/vs/livechat/)[Freshdesk vs Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/vs/freshdesk/)[Milvus vs Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/vs/milvus/)[HelpDesk vs Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/vs/helpdesk/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/dialshree-profile/alternatives/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? 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