# Dialshree vs LiveAgent - 2026 Comparison - Software Advice

> Dialshree vs LiveAgent - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/call-center/dialshree-profile/vs/liveagent

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Dialshree vs LiveAgent

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 8, 2026

# Dialshree vs. LiveAgent: 2026 Comparison

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Updated June 8, 2026

# Dialshree vs. LiveAgent: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/call-center/dialshree-profile/)

[Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/)

4.7

[(74)](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/)

Starting Price

₹59.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Dialshree

Based on 74 reviews

-   Top use case: Call Center (53%)

89% of users recommend this product

[](https://www.softwareadvice.com/crm/liveagent-profile/)

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

-   Customer Support
-   Live Chat

Cons:

-   Email Management
-   Call Management

Who uses LiveAgent

Based on 1787 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (23%), Retail, Consumer Goods & Services (13%) and Professional Services (12%)
-   Top use cases: Live Chat (25%), Help Desk (19%) and Customer Service (19%)

88% of users recommend this product

[](https://www.softwareadvice.com/call-center/dialshree-profile/)

Dialshree

4.7

[(74)](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/)

[](https://www.softwareadvice.com/crm/liveagent-profile/)

LiveAgent

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 74 reviews

Ease of use

4.8

Value for money

4.6

Customer support

4.8

Functionality

4.7

4.7

Based on 1,787 reviews

Ease of use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.6

## User interface

* * *

## Key features

Features selected based on 1,861 reviews from Call Center

* * *

Autoresponders

N/A

Call Logging

4.7

Call Monitoring

4.8

Call Recording

4.8

Call Routing

4.7

Call Scripting

4.6

Autoresponders

4.5

Call Logging

N/A

Call Monitoring

N/A

Call Recording

N/A

Call Routing

N/A

Call Scripting

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Third Party Risk ManagementNot enough reviews

](https://www.softwareadvice.com/risk-management/third-party-risk-management-profile/)[

Vtiger CRMNot enough reviews

](https://www.softwareadvice.com/crm/vtiger-profile/)[

SuiteCRMNot enough reviews

](https://www.softwareadvice.com/crm/suitecrm-profile/)

[

Shift4ShopNot enough reviews

](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[

BigCommerceNot enough reviews

](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[

ProjectManagerNot enough reviews

](https://www.softwareadvice.com/project-management/projectmanager-profile/)

## Reviews

* * *

SW

Samson W.Head Customer ServiceTransportation/Trucking/Railroad, 501-1000 employees

"Call routing methods including sticky agent, language based routing helped us to reduce the time & given our customers personlized experience, entire process was smooth & support team is apt."

Jul 10, 2023

PK

Prasad K.ManagerTelecommunications, 501-1000 employees

"So nothing such dislikeable."

Jul 6, 2023

VR

Vishal R.Customer Support ExecutiveElectrical/Electronic Manufacturing, 1001-5000 employees

"According to my experience live agent help us in providing the best customer support for our company and create a good relationship with our clients all over the world wearable to respond to complaint tickets just in few minutes"

May 8, 2026

LD

Lukáš D.CEOSecurity and Investigations, 11-50 employees

"Email response times are frustratingly long, and the absence of phone support or screen-sharing options makes resolving complex issues unnecessarily slow."

Apr 30, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Salesforce Sales Cloud vs Dialshree](https://www.softwareadvice.com/compare/2764-Salesforce/vs/370837-dialshree/)[Zendesk Suite vs Dialshree](https://www.softwareadvice.com/compare/26892-Zendesk/vs/370837-dialshree/)[Salesforce Sales Cloud vs LiveAgent](https://www.softwareadvice.com/compare/2764-Salesforce/vs/109980-liveagent/)[Zendesk Suite vs LiveAgent](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)