# Dialshree vs LiveChat - 2026 Comparison - Software Advice

> Dialshree vs LiveChat - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/call-center/dialshree-profile/vs/livechat

---

[Home](https://www.softwareadvice.com/)

/

[Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/)

/

Dialshree vs LiveChat

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 8, 2026

# Dialshree vs. LiveChat: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated June 8, 2026

# Dialshree vs. LiveChat: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/call-center/dialshree-profile/)

[Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/)

4.7

[(74)](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/)

Starting Price

₹59.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Dialshree

Based on 74 reviews

-   Top use case: Call Center (53%)

89% of users recommend this product

[](https://www.softwareadvice.com/help-desk/livechat-profile/)

[LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)

4.6

[(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/)

Starting Price

$25.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Customer Support

Cons:

-   Performance and Speed
-   Pricing

Who uses LiveChat

Based on 1724 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (17%), Retail, Consumer Goods & Services (14%) and Professional Services (11%)
-   Top use cases: Live Chat (25%), Customer Service (16%) and Help Desk (9%)

80% of users recommend this product

[](https://www.softwareadvice.com/call-center/dialshree-profile/)

Dialshree

4.7

[(74)](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/)

[](https://www.softwareadvice.com/help-desk/livechat-profile/)

LiveChat

4.6

[(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 74 reviews

Ease of use

4.8

Value for money

4.6

Customer support

4.8

Functionality

4.7

4.6

Based on 1,724 reviews

Ease of use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 1,798 reviews from Customer Service

* * *

Autoresponders

N/A

Call Logging

4.7

Call Monitoring

4.8

Call Recording

4.8

Call Routing

4.7

Call Scripting

4.6

Autoresponders

4.4

Call Logging

N/A

Call Monitoring

N/A

Call Recording

N/A

Call Routing

N/A

Call Scripting

N/A

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Third Party Risk ManagementNot enough reviews

](https://www.softwareadvice.com/risk-management/third-party-risk-management-profile/)[

Vtiger CRMNot enough reviews

](https://www.softwareadvice.com/crm/vtiger-profile/)[

SuiteCRMNot enough reviews

](https://www.softwareadvice.com/crm/suitecrm-profile/)

[

Benchmark EmailNot enough reviews

](https://www.softwareadvice.com/marketing/benchmark-profile/)[

GrasshopperNot enough reviews

](https://www.softwareadvice.com/voip/grasshopper-profile/)[

LeadSquaredNot enough reviews

](https://www.softwareadvice.com/crm/leadsquared-profile/)

## Reviews

* * *

SW

Samson W.Head Customer ServiceTransportation/Trucking/Railroad, 501-1000 employees

"Call routing methods including sticky agent, language based routing helped us to reduce the time & given our customers personlized experience, entire process was smooth & support team is apt."

Jul 10, 2023

PK

Prasad K.ManagerTelecommunications, 501-1000 employees

"So nothing such dislikeable."

Jul 6, 2023

CP

Colleen P.Director of ProgrammingNon-Profit Organization Management, 11-50 employees

"LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient."

Apr 10, 2026

MD

Max D.Night AuditHospitality, 51-200 employees

"One downside is that someadvanced features require higher-tier plans, which can get expensive over time."

Mar 25, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Salesforce Sales Cloud vs Dialshree](https://www.softwareadvice.com/compare/2764-Salesforce/vs/370837-dialshree/)[LiveAgent vs Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/vs/liveagent/)[Slack vs LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/vs/slack/)[LiveAgent vs LiveChat](https://www.softwareadvice.com/crm/liveagent-profile/vs/livechat/)