--- title: "Emitrr Software Reviews, Demo & Pricing - 2026" description: "Review of Emitrr Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/emitrr-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Emitrr Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/emitrr-profile/alternatives/) # Emitrr Review Custom quote 1 plan Wondering if Emitrr is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Emitrr 4.8 [(150)](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/) Pricing Pricing available upon request ### About Emitrr Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new customers by using the software to send text messages, convert missed calls and webchat to text, engage in text message marketing, collect reviews, and manage and monitor reputations. With customer recall and reactivation features, Emitrr helps retain customers. It is designed to keep schedules full by sending reminders and following up with text messages. Businesses may experience an average 90% reduction in no-shows. Emitrr eliminates the need for multiple platforms to manage a business or engage with customers as it integrates with 1000+ local business CRM, EHR, scheduling software, etc. There are no setup fees for Emitrr and businesses can access round-the-clock support. Wondering if Emitrr is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Emitrr User Interface ## Popular Emitrr Alternatives Main Product Emitrr 4.8 [(150)](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.86Value for money - 4.96Customer support - 4.74Functionality Pricing Available upon request Get Price Alternative Product [Klara](https://www.softwareadvice.com/medical/klara-profile/) 4.6 [(212)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.48Value for money - 4.53Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Review Wave](https://www.softwareadvice.com/reputation-management/review-wave-profile/) 4.7 [(70)](https://www.softwareadvice.com/reputation-management/review-wave-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.66Value for money - 4.76Customer support - 4.61Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Doctible](https://www.softwareadvice.com/dental/doctible-profile/) 4.8 [(265)](https://www.softwareadvice.com/dental/doctible-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.69Value for money - 4.77Customer support - 4.75Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [CheckinAsyst](https://www.softwareadvice.com/medical/checkinasyst-profile/) 4.4 [(47)](https://www.softwareadvice.com/medical/checkinasyst-profile/#reviews) Ratings Breakdown - 4.47Ease of use - 4.53Value for money - 4.67Customer support - 4.34Functionality Pricing Available upon request Get Price ## Emitrr Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Emitrr Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Emitrr 2-Way Messaging Activity Dashboard AI/Machine Learning Alerts/Notifications API Appointment Management Appointment Scheduling Automated Responses Automated Scheduling Automatic Call Distribution Autoresponders Brand Management Call Center Management Call Disposition Call Queues Call Tracking Call Transfer Campaign Management Campaign Planning Campaign Scheduling Chatbot Chat/Messaging Communication Management Contact Database Customer Experience Management Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Security Dental Practice Management Email Management Email Reminders Engagement Tracking Feedback Management For Healthcare HIPAA Compliant Interaction Tracking Live Chat Mass Texting Media Monitoring Message Personalization Messaging Mobile Access Mobile Alerts Monitoring Multi-Campaign Multi-Channel Campaigns Multi-Channel Communication Multi-Channel Distribution Multi-Location Natural Language Processing Patient Engagement Performance Metrics Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting & Statistics Reputation Management Rescheduling Response Management Review Monitoring Review Notification Review Request Review Sharing Scheduled Messaging Scheduling Search/Filter Shortcodes SMS Messaging SMS Reminders Social Media Integration Surveys & Feedback Template Management Text-to-Win Third-Party Integrations Visual Analytics Voice Mail Voicemail Transcription VoIP VoIP Connection ## Emitrr Integrations eClinicalWorks Integration rated undefined from -1 review DrChrono Integration rated undefined from -1 review DentiMax Integration rated undefined from -1 review Dentrix Integration rated undefined from -1 review Housecall Pro Integration rated undefined from -1 review ClearDent Integration rated undefined from -1 review See all 13 integrations ## Emitrr User Reviews ## Emitrr customer ratings - Overall rating: 4.8/5 - Total reviews: 150 ### Rating distribution - 5 stars: 128 reviews (85%) - 4 stars: 20 reviews (13%) - 3 stars: 2 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.9/5 - Customer support: 5.0/5 - Functionality: 4.7/5 --- ### Highly recommended text message marketing platform - Overall rating: 5/5 - Reviewer: Danielle L. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, it's been a great experience! We appreciate the team's willingness to take our feedback and implement new customizations to meet our needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros A cost-effective platform to reach and engage clients. Timely responses to inquiries and requests. EMITRR offers a great deal of value for money spent as patient texting reaches many clients and helps to keep them engaged through automated and ongoing patient communication. #### Cons Currently not being able to re-order the properties and customize the layout of Excel data downloads. --- ### Would recommend to anyone - Overall rating: 5/5 - Reviewer: Patrick B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Everything has been head and shoulders above our last system. From onboarding, training, support, ease of use, price - changing any application is risky and often painful. This was as seamless a transition and it's been so easy to learn and use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The multitude of features and options. Specifically the two-way messaging and the fact that it enables our patient communcation. We are not marketing and our other system had marketing restrictions. That's been a huge difference for our population and use case. #### Cons You can't disable two-way communication for specific users or at all. But we set auto-replies so it's not a huge barrier. Just something we'd like to see in the as a future feature. #### Reasons for switching to Emitrr Because we had limitations due to the previous tool being a marketing focused and not patient focused. --- ### Great product - Overall rating: 5/5 - Reviewer: arpine t. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered it's been great using Emitrr overall experience is satisfactory. we appriciate the teams helpfulness #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service and quick responses. ability to send secure messages and add forms and templates, it's easy to use. #### Cons the layout organization can be a little be better and dashboard can be a little more clear unique incoming and outgoing message daily --- ### Review - Overall rating: 3/5 - Reviewer: Alex K. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall the communication has been awesome and everyone is super helpful. The app I'm on the fence about. As of now I'd say it's making my day to day harder and not easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The automated responses and review request. #### Cons Not being able to integrate contacts from my phone to your system. Phone call issues. #### Reasons for switching to Emitrr Wanted automated responses. #### Vendor response Hey Alex, thank you so much for your review and feedback. We understand you faced few issues with phone and we are working hard to fix those. Replied February 2022 --- ### EMITRR ADVANCED TECH TEXTING APP - Overall rating: 5/5 - Reviewer: ANGELA P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My experience overall has been nothing but positive. Very good communication from start to finish and beyond. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Most definitely the value (price), it is very affordable. It also help me consolidate two different programs by having the capabilities that were offered to us. #### Cons Truthfully, I haven't found anything I didn't like. This program has been easy to learn and the training was very complete. Everyone that I start off new in the office takes to it right away. I really don't have a complaint at all. #### Reasons for switching to Emitrr We needed something more robust. Elevate did not include anything that you have. --- ### Love Emitrr.....so far! - Overall rating: 5/5 - Reviewer: Sandra E. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I shopped for months for a communication system for bulk messaging & email that was HIPPA compliant that I can use for patients, clients, friends, acquaintances, etc. Emitrr was the first sytem that I found that was "reasonably priced" for both a small psychotherapy practice and personal use combined. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service was excellent, they stepped me through setting up their system on my two websites and worked along with my marketing people. I am still learning it but it appears to be such a simple, but elegant, design that I know I am going to love it once I learn it! #### Cons I am hoping they develop some video training on how to use the system more intricately that I can work into my practice and marketing plans. #### Reasons for choosing Emitrr HIPPA compliant system that I could mix patients, clients, friends, aquaitences in one area...at an affordable price! --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Sumit M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve been with Emitrr for over a year now, and honestly, I really like both the platform and the team behind it. We rely on the software heavily—it’s become an essential part of our operations. We haven’t experienced too much downtime as it is very important for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the platform and also how easy it is to reach out to the team and work with them about any questions. #### Cons Honestly, I haven't encountered any major issues with Emitrr so far. If I had to mention something, it would just be a wish for even more integrations or advanced customization options—but overall, it's been a smooth and reliable tool for our need #### Reasons for choosing Emitrr It is a much better product with useful features #### Reasons for switching to Emitrr This platform has better interface and customer service --- ### Very pleased with Emitrr - Overall rating: 5/5 - Reviewer: Tiffany W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been very pleased with Emitrr and highly recommend it. I have used several other texting services and this is by far the best one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very user-friendly. I also love that you can assign messages to staff members, making it easier to keep track of conversations. #### Cons I wish that when a new message came in, it would default to the top of the conversations. Sometimes we miss a return text because it doesn't bring that conversation to the top of messages. #### Reasons for choosing Emitrr Features and cost, and ease of use. Ability to send out campaigns #### Reasons for switching to Emitrr Emitrr had better features at a much better price --- ### Emitrr product and support service review - Overall rating: 5/5 - Reviewer: Greg T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. The customer reps and support team are very helpful, responsive, and willing to look at needs even if they are new. Recently we had a major project that Emitrr easily helped us through. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We appreciate and ease of use with texting and webchat features. Their customer service has been great to work with. #### Cons At this time I cannot think of any as of yet #### Reasons for switching to Emitrr Emitrr was less expensive and had features that were equally or easier to use. --- ### Emitrr is Fantastic - Overall rating: 5/5 - Reviewer: Michael K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic. They have been so helpful at every stage of our needs. Easy to set up and understand. And they give amazing customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Such an effective way of handling phones and texting for our nonprofit. Their staff are also truly helpful at all times. They have walked us through many campaigns, phone/IVR settings, etc. We, as artists, sometimes need extra hand-holding, and they get it. #### Cons Can't think of anything. Perhaps that I wish they would expand into other areas, so we could use them there, as well. --- Showing 1 - 10 of 150 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/) ## Emitrr Popular Comparisons [Klara vs Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/vs/klara/)[Carepatron vs Emitrr](https://www.softwareadvice.com/medical/care-patron-profile/vs/emitrr/)[Review Wave vs Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/vs/review-wave/)[Doctible vs Emitrr](https://www.softwareadvice.com/dental/doctible-profile/vs/emitrr/)[CheckinAsyst vs Emitrr](https://www.softwareadvice.com/medical/checkinasyst-profile/vs/emitrr/)[Weave vs Emitrr](https://www.softwareadvice.com/compare/158992-Weave/vs/328657-emitrr/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/emitrr-profile/alternatives/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **4** times [Intermedia Contact Center](https://www.softwareadvice.com/contact-center/intermedia-contact-center-profile/) **4.0** (2) Recently recommended **4** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **3** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Emitrr with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice