Five9 vs Dynamics 365

Five9 has 383 reviews and a rating of 4.19 / 5 vs Dynamics 365 which has 4113 reviews and a rating of 4.31 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Five9

Dynamics 365

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.19 / 5 (383)

4.31 / 5 (4,113)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 17, 2021

March 12, 2021

Pros/Cons

Pros
I like the fact it is easy to use, also gives me the chance to move forward or backward in the recordings
The ease of use. Great reliabity with little or no down time. Works great for work at home agents.

Cons
At the time, the non CRM user interface was a little dated but easy to use and reliable.
It is kind of hard to get installed, and I have to go into it a weird way every day because it doesn't play nice with my Java, but I'm used to the back way now so it still works well.

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Pros
I really like that this product is very easy to use.
It is excellent. I enjoy it. It is fun to use. The format is simple.It is enjoyable to use. It was fun to use.

Cons
Implementation is difficult and takes time, customisation is easy but requires great level of testing
The orientation takes some time to get used to, but otherwise its straightforward. also how the G/L was done wasn't the best

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Pricing

Pricing Range

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