Freshdesk vs Convoso

Freshdesk has 2228 reviews and a rating of 4.5 / 5 vs Convoso which has 15 reviews and a rating of 4.67 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Freshdesk

Convoso

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (2,228)

4.67 / 5 (15)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

Last Review Written

February 25, 2021

January 4, 2021

Pros/Cons

Pros
This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.
very easy to use. Support was very responsive to questions.

Cons
The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible
I think the price is right but it is a little too high if you add some features.

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Pros
Great functionality and quality of service. I began using this software at the recommendation of one of my friends.
The number of leads that get generated and converted after using this software has been astronomical. It's lead to very large gains & has become an integral piece of software to our company.

Cons
there are no cons, what's not to love about an excellent system and support
Having to remove the call list from each drip before deleting it, not being able to re disposition a lead from the admin side.

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Pricing

Pricing Range

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