# Best 15 Gladly Alternatives in 2026 - Software Advice > Find the top Gladly Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Customer Service Software for your business. Source: https://www.softwareadvice.com/call-center/gladly-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) / [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) / Gladly Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/call-center/gladly-profile/)[Reviews](https://www.softwareadvice.com/call-center/gladly-profile/reviews/) Alternatives # Best 15 Gladly Alternatives Gladly 4.8 [(139)](https://www.softwareadvice.com/call-center/gladly-profile/reviews/) Pricing: Available upon request Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top Gladly Alternatives Main Product Gladly 4.8 [(139)](https://www.softwareadvice.com/call-center/gladly-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.84Customer support - 4.78Functionality Pricing Available upon request Get Price Top Alternative Salesforce Sales Cloud 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Top Alternative LiveAgent 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Top Alternative LiveChat 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price ## Gladly Alternatives [### Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 100% Unique Features for Salesforce Sales Cloud - Activity Dashboard - Activity Tracking - AI/Machine Learning See All 0% Shared Features with Gladly - No shared features ### Integrations Comparison 97% Unique Integrations for Salesforce Sales Cloud - Birdeye - Box - ClearSlide See All 3% Shared Integrations with Gladly - Slack See Salesforce Sales Cloud Screenshots [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 90% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 10% Shared Features with Gladly - Batch Communications - Forms Management - Interaction Tracking See All ### Integrations Comparison 97% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 3% Shared Integrations with Gladly - Adobe Commerce - BigCommerce - Klaviyo See All See Zendesk Suite Screenshots [### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Salesforce Service Cloud - Activity Tracking - Alerts/Notifications - Autoresponders See All 3% Shared Features with Gladly - Issue Management - Issue Tracking ### Integrations Comparison 100% Unique Integrations for Salesforce Service Cloud - CRM Analytics - Elastic Enterprise Search - Five9 See All 0% Shared Integrations with Gladly - No shared integrations See Salesforce Service Cloud Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 95% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 5% Shared Features with Gladly - Batch Communications - Interaction Tracking - Issue Tracking ### Integrations Comparison 92% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Agile CRM See All 8% Shared Integrations with Gladly - Adobe Commerce - Asana - BigCommerce See All See LiveAgent Screenshots [### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 97% Unique Features for LiveChat - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All 3% Shared Features with Gladly - Feedback Management - Interaction Tracking ### Integrations Comparison 94% Unique Integrations for LiveChat - 1CRM - 1Password - 2way See All 6% Shared Integrations with Gladly - Adobe Commerce - Asana - BigCommerce See All See LiveChat Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 5% Shared Features with Gladly - Feedback Management - Issue Management - Issue Tracking ### Integrations Comparison 92% Unique Integrations for Freshdesk - Aircall - Ameyo - Box See All 8% Shared Integrations with Gladly - Adobe Commerce - BigCommerce - Playvox See All See Freshdesk Screenshots [### Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Starting Price: R$35.00 per month Free trial Free version Starting Price: R$35.00 per month Free trial Free version ### Features Comparison 94% Unique Features for Milvus - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications See All 6% Shared Features with Gladly - API - Interaction Tracking ### Integrations Comparison 100% Unique Integrations for Milvus - WhatsApp 0% Shared Integrations with Gladly - No shared integrations See Milvus Screenshots [### HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/) 4.6 [(180)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Starting Price: $29.00 per month Free trial Free version ### Features Comparison 92% Unique Features for HelpDesk - Activity Dashboard - Activity Tracking - AI Copilot See All 8% Shared Features with Gladly - API - Feedback Management - Interaction Tracking See All ### Integrations Comparison 82% Unique Integrations for HelpDesk - Chatbot - GitHub - HubSpot CRM See All 18% Shared Integrations with Gladly - Shopify - Slack See HelpDesk Screenshots [### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Starting Price: $24.17 per month Free trial Free version Starting Price: $24.17 per month Free trial Free version ### Features Comparison 98% Unique Features for Tidio - Activity Tracking - AI/Machine Learning - Alerts/Escalation See All 2% Shared Features with Gladly - Feedback Management ### Integrations Comparison 91% Unique Integrations for Tidio - Agile CRM - Brevo - Campaign Monitor by Marigold See All 9% Shared Integrations with Gladly - Adobe Commerce - BigCommerce - Klaviyo See All See Tidio Screenshots [### Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Intercom - Access Controls/Permissions - Activity Dashboard - Automated Responses See All 5% Shared Features with Gladly - Batch Communications - Feedback Management - Interaction Tracking ### Integrations Comparison 93% Unique Integrations for Intercom - 24sessions - Affogata - Aircall See All 7% Shared Integrations with Gladly - Delighted - Klaviyo - Shopify See All See Intercom Screenshots [### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Zoho Desk - Account Management - Activity Dashboard - Assignment Management See All 5% Shared Features with Gladly - API - Interaction Tracking - Issue Tracking ### Integrations Comparison 94% Unique Integrations for Zoho Desk - Aircall - Alegra - APPSeCONNECT See All 6% Shared Integrations with Gladly - Asana - BigCommerce - Slack See All See Zoho Desk Screenshots [### Superchat](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) 4.8 [(282)](https://www.softwareadvice.com/conversational-marketing/superchat-profile/reviews/) Starting Price: €79.00 per month Free trial Free version Starting Price: €79.00 per month Free trial Free version ### Features Comparison 94% Unique Features for Superchat - Activity Tracking - Alerts/Notifications - Autoresponders See All 6% Shared Features with Gladly - API - Interaction Tracking - Personalization ### Integrations Comparison 100% Unique Integrations for Superchat - apomap - Gmail - HubSpot Content Hub See All 0% Shared Integrations with Gladly - No shared integrations See Superchat Screenshots [### Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1423)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Starting Price: ₹480.00 per month Free trial Free version Starting Price: ₹480.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Zoho Assist - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications See All 3% Shared Features with Gladly - API - Issue Management ### Integrations Comparison 94% Unique Integrations for Zoho Assist - Freshdesk - Google Workspace - Jira See All 6% Shared Integrations with Gladly - Slack See Zoho Assist Screenshots [### Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Starting Price: $50.00 per month Free trial Free version Starting Price: $50.00 per month Free trial Free version ### Features Comparison 100% Unique Features for Dynamics 365 - Accounts Receivable - Asset Lifecycle Management - Billing & Invoicing See All 0% Shared Features with Gladly - No shared features ### Integrations Comparison 100% Unique Integrations for Dynamics 365 - ADP Workforce Now - airSlate SignNow - Ameyo See All 0% Shared Integrations with Gladly - No shared integrations See Dynamics 365 Screenshots [### Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Starting Price: $69.00 per month Free trial Free version Starting Price: $69.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Bitrix24 - Approval Process Control - Approval Workflow - Attendee Management See All 3% Shared Features with Gladly - API - Issue Management ### Integrations Comparison 99% Unique Integrations for Bitrix24 - 3CX - Albato - Alegra See All 1% Shared Integrations with Gladly - Asana See Bitrix24 Screenshots ## Popular Gladly Comparisons [Salesforce Sales Cloud vs Gladly](https://www.softwareadvice.com/compare/2764-Salesforce/vs/168565-gladly/)[LiveAgent vs Gladly](https://www.softwareadvice.com/call-center/gladly-profile/vs/liveagent/)[Zendesk Suite vs Gladly](https://www.softwareadvice.com/compare/26892-Zendesk/vs/168565-gladly/)[LiveChat vs Gladly](https://www.softwareadvice.com/call-center/gladly-profile/vs/livechat/) Still Not Sure? Our experts can help you compare Gladly with other top options, so you can find the best fit for your needs. Best 15 Gladly Alternatives in 2026 - Software Advice