# Gong.io vs Scratchpad - 2026 Comparison - Software Advice

> Gong.io vs Scratchpad - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/call-center/gong-profile/vs/scratchpad

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Gong.io vs Scratchpad

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Updated March 13, 2026

# Gong.io vs. Scratchpad: 2026 Comparison

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Updated March 13, 2026

# Gong.io vs. Scratchpad: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/call-center/gong-profile/)

[Gong.io](https://www.softwareadvice.com/call-center/gong-profile/)

4.8

[(560)](https://www.softwareadvice.com/call-center/gong-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

-   Sales Performance
-   Conversation Analysis

Cons:

-   Call Recording
-   Call Transcription

Who uses Gong.io

Based on 560 reviews

-   Most common industry: IT & Software Development (56%)
-   Top use cases: Call Recording (24%), Sales Coaching (14%) and Sales Enablement (11%)

92% of users recommend this product

[](https://www.softwareadvice.com/crm/scratchpad-profile/)

[Scratchpad](https://www.softwareadvice.com/crm/scratchpad-profile/)

4.9

[(96)](https://www.softwareadvice.com/crm/scratchpad-profile/reviews/)

Starting Price

$39.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Scratchpad

Based on 96 reviews

-   Top use cases: Productivity (6%), Sales Enablement (4%)

99% of users recommend this product

[](https://www.softwareadvice.com/call-center/gong-profile/)

Gong.io

4.8

[(560)](https://www.softwareadvice.com/call-center/gong-profile/reviews/)

[](https://www.softwareadvice.com/crm/scratchpad-profile/)

Scratchpad

4.9

[(96)](https://www.softwareadvice.com/crm/scratchpad-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.8

Based on 560 reviews

Ease of use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.7

4.9

Based on 96 reviews

Ease of use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.8

## User interface

* * *

## Key features

Features selected based on 656 reviews from Sales Enablement

* * *

Automatic Call Distribution

4.0

Call Monitoring

4.6

Call Tagging

4.5

Collaboration Tools

N/A

Event Triggered Actions

4.4

Productivity Tools

N/A

Automatic Call Distribution

N/A

Call Monitoring

N/A

Call Tagging

N/A

Collaboration Tools

4.3

Event Triggered Actions

N/A

Productivity Tools

5.0

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Salesforce Sales CloudIntegration rated 4.8 from 23 reviews

](https://www.softwareadvice.com/product/2764-Salesforce/)[

Zoom WorkplaceNot enough reviews

](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)[

GoTo MeetingNot enough reviews

](https://www.softwareadvice.com/collaboration/gotomeeting-profile/)

## Reviews

* * *

Mai M.Managing DirectorHospitality, 11-50 employees

"The AI features helped our team increase forecasting and actual growth!"

Mar 9, 2026

FD

Freesia D.Account ExecutiveEvents Services, 501-1000 employees

"Sometimes the recorder doesn't join the meeting right away and will randomly join a few minutes in, which can be confusing for clients and throw off the groove of the call"

Oct 23, 2025

MM

Meghan M.brand strategy Computer Software, 51-200 employees

"Real-time collaboration & integration with other tools like Salesforce and the ORGANIZATION!"

Oct 25, 2023

MM

Meghan M.brand strategy Computer Software, 51-200 employees

"If you are a small team its very hard to justify the cost for this platform."

Oct 25, 2023

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Fathom vs Gong.io](https://www.softwareadvice.com/compare/75783-gong/vs/423207-Fathom/)[Clari Copilot vs Gong.io](https://www.softwareadvice.com/call-center/gong-profile/vs/wingman/)